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Retail Sales Manager Resume

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SC

SUMMARY:

  • To be a leader of leaders, by developing better TEMPthan myself and expect dat leader to develop better TEMPthan themselves, ensuring growth by multiplication not addition, and therefore making a residual impact.

PROFESSIONAL EXPERIENCE

Confidential, SC

Retail Sales Manager

Responsibilities:

  • Responsible for day to day operations including maintaining inventory, coaching employee’s “in the moment” and skill practices.
  • Breaking down our goals and coaching for success while holding reps accountable for the array of different goals ks, Using both inside conversion and outside lead generating techniques to drive business.

Confidential, Charlotte, NC

General Manager Trainer

Responsibilities:

  • Developed 8 poor performing locations into model stores focused on: guest service, store presentation, financial impact, training, coaching, developing, staffing, execution, fresh food integration, and development of new policies and procedures.
  • Entered Market Manager trainee role before accepting the role of Regional Trainer
  • Taking on the responsibility of 53 stores where any newly hired employees attended orientation and training Confidential my store before transitioning to their home location.

Confidential, Lubbock, TX

Corporate Retail Trainer

Responsibilities:

  • Started as a General Manager and oversaw the complete financial and guest service turnaround of a multi - million dollar a year operation on both the retail side and restaurant side of three locations, including two truck stops and working on a fourth location when I was promoted to a Corporate Retail Trainer
  • Trained new or newly promoted General Managers, Assistant General Managers, Assistant Managers, Restaurant Managers, and Assistant Restaurant Managers in 53 locations.
  • Taught all aspects of new position from the ground up. Evaluated progress and coordinated wif area managers to ensure trainees were ready for their new role upon graduation of training.

Confidential, Ormond Beach, FL

Manager Trainee

Responsibilities:

  • Trained, developed, and coached employees’ and stores for success.
  • Later became Area Manager Trainee responsible for 8 stores’ and turned those locations from 60% to more TEMPthan 130% trend to goal.
  • Not a single store under 100% for 23 consecutive months.
  • Awarded Top Sales person in the entire company 2 years in a row and top sales person in the region 2 years in a row.
  • Consistent 90-100% CES/CFT scores.
  • Oversaw two acquisitions, was responsible for training and developing new managers and associates; Showing them how to maintain success in their locations.

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