SUMMARY

• Stage gate, ITIL, Release Management and GCAB best practices processing experience.
• IT QA software testing for technical reliability and maintenance.
• Manage bug and call logs, trouble tickets, testing requirements data retrieval and performance.
• Over 20 years of Information Technology experience and over 15 years of Lead Project Analyst experience in large corporate matrixes environments.
• Extensive experience wif MS Project for managing all project time, scope and documentation.
• Over 15 years of Share Point experience to include set up and maintaining all project documents.
• Experience wif report generation and information retrieval utilizing data reporting systems.
• Over 15 years of experience in data retrieval, analysis, and reporting in the IT Field. Responsible for all aspects of invoicing, monthly reporting, billing, expense reporting, bid proposals, technical specifications, technical writing and contract administration for multiple divisions.
• Facilitator for weekly and monthly meetings to discuss project schedule, scope, infrastructure, timeline, expenditures, risks, issues, and decisions.
• Work directly wif Portfolio, Program and Project Managers, as well as Executive level and Vendors.
• Possess sharp creative instinct and proactive problem solving skills. Results oriented.
• Demonstrated ability to communicate effectively, verbal and written. Clear understanding of agile, waterfall and iterative methodology.
• Behave Ethically: Understand ethical behavior and business practices, and ensure dat own behavior and the behavior of others is consistent wif these standards and aligns wif the values of the organization.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Lead: Positively influence others to achieve results dat are in the best interest of the organization.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

TECHNICAL SKILLS

• IT/GCAB/Product Release experience
• JIRA/JQL/ALM/FrontRange/Confluence experience
• Program/Portfolio/Project Management Controller, Coordination and Assistance
• Expert level Microsoft Excel - macros, VLookUp, HLookUp
• Expert level Microsoft Project/Project Server
• PortfolioNow skillset
• Expert level Business Objects skillset
• Expert level Microsoft PowerPoint
• Expert level MS Access
• CA PPM experience for projects, resources, time keeping and capacity planning work

PROFESSIONAL EXPERIENCE

Project Coordinator

Confidential

Responsibilities:

• Weekly Status reporting and tracking of key risks to org structure and corporate compliance.
• Weekly time compliance for onshore/offshore agile teams in CA PPM.
• Regulatory reporting and document repository and packaging for executive committee and stakeholders.
• Procurement activities to include Purchase Orders, Task Orders, Order Documents, Statement of Works and Master Services Agreements approval and distribution to vendors and management.
• Trouble and defect triage and resolution in JIRA, ALM and FrontRange systems
• Invoice research and processing in Oracle and CA PPM.
• Project sprint cadence activity and documentation to team and stake holders.
• Agile story card, board, feature and epic experience

Project Controller

Confidential

Responsibilities:

• Coordination and management of all project financials to include: Status reporting, Microsoft Project plan updates, Project server updates and synchronization, time reporting, invoice reporting and reconciliation.
• Project Controller for 25+ projects to include ARCS Cyber Security Initiatives, SNOW and SharePoint, overseeing project financials, schedules, timelines and budgets as well as project setup for 2017 and carryover work.
• Project plan updates utilizing MS Project 2007.
• Approve and ensure the completion of new product development, design of new processes, and adoption of new strategies and/or projects wifin time, budget and specification constraints.
• MAP updates, story and score card updates for SCRUM team efforts.
• STRONG Reporting capability using integration of MS Access, ServiceNow and Business Objects etc.

Program Coordinator

Confidential

Responsibilities:

• Tier 1 Level Program (5-15MM) Digital Marketing and Capacity under the DGS/EDE Portfolio.
• Program Coordinator for 30 projects overseeing project financials, schedules, timelines and budgets as well as project setup for 2016 and carryover work.
• Responsible for the success of these IT projects wifin IT Solution Areas (BSA’s, ADCs, Service Areas, ESDMs).
• Approve and ensure the completion of new product development, design of new processes, and adoption of new strategies and/or projects wifin time, budget and specification constraints.
• Coordinate all aspects of multiple information technology projects to small-scale IT projects, including project planning, execution, timing, functionality, quality, communication and cost. Applies project management and systems development lifecycle process to small information technology projects from the original concept through the final implementation as well as ensures dat the projects are aligned wif Nationwide standards and IT strategies.
• Coordinates the activities of the project team.
• Weekly Status reporting and tracking of key risks to org structure and corporate compliance.
• Weekly Dashboard updates using PowerPoint, Excel, Word and Access DB. Finalized in Adobe XI Pro.
• Regulatory reporting and document repository and packaging for various government entities.
• Project Plan updates in Project 2013.
• Business area process mapping session facilitation liaison and SME.
• KPI/KRI reporting information for PMO and leadership team for company status information and reporting.
• Meeting facilitation and training sessions wif executive and leadership team members

Applications Project Lead

Confidential

Responsibilities:

• APL for Application Maintenance Services Transition Project.
• Lead for all Onboarding activities to include HW/SW procurement and access, PeopleSoft, MF and .NET application right to use as well as administrative rights.
• Project Plan Updates using MS Project 2010. Particular project is over 1200 lines to maintain weekly.
• Weekly Dashboard updates and status reporting using pivot tables, graphs and charting. AD HOC reporting and financial data updates included in reporting.
• Application transition session scheduling for KT, SS and PS between team members and vendor team.
• Scorecard compilation and reporting for Steering Committee and management team.
• Project Manager Calendar maintenance.
• Workshop preparation for organizational readiness.
• SharePoint site creation, additions and document organization and maintenance.
• Support around Infrastructure effort for VPN tunnel creation and communication from India to USA.

Business Analyst

Confidential

Responsibilities:

• Gathering all business requirements for project deliverables.
• Consolidation and reporting of project financials.
• Project plan updates utilizing MS Project 2010.
• Lead for medium size projects (MWO) using SDLC methodology to include facilitation from Kick Off to Go Live.
• Mandatory weekly project and managed work order status reporting.
• Meeting facilitator for onsite and conference calls. Record minutes and post to project repository using SharePoint.
• PM experience on small and medium DCS projects.
• KPI reporting information for PMO team membership company status information.

Project Controls Administrator

Confidential

Responsibilities:

• Update project plans in Clarity and Open Workbench in accordance wif Confidential (EIG) standards and regularly monitored the overall health of the project.
• Assists project managers in establishing and maintaining project control materials for small, medium and large sized projects.
• Project Status Reports updates based on health of project (bi-weekly or weekly)
• Associate Project Management duties wif smaller, regulatory compliance projects for various state insurance requirements.
• Report Repository management in SharePoint for Project Control Documents, Deliverables, CIAs and AFEs, as well as meeting correspondent.

Project Analyst

Confidential

Responsibilities:

• Consolidate and reporting of program financials
• Consolidate and reporting of Program statuses and resources management and utilization.
• Preparing Executive Program Steering decks to show overall project information for PMO and a breakdown of project information and Harvey ball status health.
• Startup company assistant
• Project setup for events and editions. Prepare Status Reports. Magazine/Client/Vendor Liaison.
• Event planning, financial planning, manage photo shoots. Manages content for web site and magazine.
• Capital Resource Utilization and Management. Full Life cycle analysis.

Project Lead/Coordinator

Confidential

Responsibilities:

• Data Modeling, Informatics, Metadata, Attachmate, RDM Production Stabilization.
• Data Warehousing, Infrastructure roll out projects, New and Use Case base analysis.
• Dashboard, Scorecard and Enterprise Reporting solutions. Vlookup and Match functions.
• Resource Utilization and Management. Full Life cycle analysis.
• Consolidate and reporting of Program status and financials.
• Preparing Executive Program Steering decks.

Customer Reporting/Business Analyst

Confidential

Responsibilities:

• Dashboard, daily, weekly and monthly reporting through pivot tables, graphing, charting, and complex formulas to facilitate data analysis on current and backlog issues.
• SLA retrieval analysis.
• Manage bug and call logs, trouble tickets, testing requirements data retrieval and performance.
• AS-400, Iseries, WMS, File Load/Build.

Technical Services Assistant

Confidential

Responsibilities:

• Generate and processed monthly invoice statements and backup material for various cities, villages, and townships in the State of Ohio. Processed timekeeping information for TS division using Oracle system.
• Testing experience. GIS mapping.
• Scheduled teleconferences, implemented meeting agenda, and took minutes at executive staff meetings.
• Electronic board book implementation.
• Training Coordinator
• MS Project creation and updates

Consultant/Coordinator

Confidential

Responsibilities:

• Experience submitting re-priced HCFA 1500 and UB-92 claims for payment to insurance companies as part of daily workflow. Processed electronic repository claims directly to medical groups for processing.
• Travel Coordinator for Ford, General Motors Engineering Group, Compuware, ACN and other companies on an executive level.
• Edited and assured time of billing analysis/documentation for various CAE/CAT/UG and Site Ops projects.
• Executed Aware Online program to track, generate, and complete client/vendor authorizations and state payment information.

TECHNICAL SKILLS

ITGoverance: Project Management tool, extracts, time reporting, reconciliation

Business Object Reports/BOARD: Financial Variance, Disbursement Code Detail Report

Budget Comparison Report (BCR): Invoices, associate time keeping, actuals, invoicing, EDP & Software licensing

Clarity 13.1: CA Clarity PPM, Open Workbench, Financials Plans, Aggregate Reports, Time Tracking, Project and Portfolio

Clarity 8.1: Open Workbench, Project Management, Resource Management, Time Tracking, and Portfolio Mgmt.

Microsoft Office: 2003-2013 & Vista Excel, Access, PowerPoint, Visio, Project, Tools, Picture Manager

SharePoint/SPOT: Site set up, check out, updates, documentation deposit and retrieval

Vantive: Case analysis; Inflight Data mining; Microstrategy 8 Case study reports and timeline tracking

Oracle: Invoices, Expense Reporting, Monthly reporting

Full version Adobe Professional: Electronic Board Book implementation, edits and updates, corrections

MCTS: Microsoft SQL Server Database Database Administration, queries and database structure

MCTS: MS Project Server 2013, 2010, 2007 Project lifecycle, PMP cert prep, stakeholder and role delegation, Microsoft Project Gateway managementRemedy - incident reporting, HW/SW requests and procurement.