SUMMARY

• Experienced project manager offering over 10 years of successful leading diverse projects in teh IT, Construction and Insurance industries; PMP, Six Sigma Green Belt and Scrum Master certified. Member of PMI Confidential Board of Directors.
• Business strategist; plan and manage projects aligning business goals wif technology solutions to drive process improvements, competitive advantage and bottom - line gains.
• Excellent communicator; leverage business and financial acumen to communicate TEMPeffectively wif client executives and their respective teams.
• Expert in project management methodologies. Able to manage large project teams and known for high-quality deliverables dat meet or exceed timeline and budgetary targets.

TECHNICAL SKILLS

• MS Project
• PPM
• Smartsheet
• Microsoft Word
• Excel
• PowerPoint
• Outlook
• Visio
• SharePoint
• Remedy and Service Now
• Waterfall and Agile/Scrum
• ITIL
• Incident
• Change and Problem Management

PROFESSIONAL EXPERIENCE

Confidential, Savannah, GA

Project Manager/VP of Volunteers

Responsibilities:

• Chairing teh planning committee for teh “2018 Meet me in Savannah Leadership Conference”.
• Defining conference goals, objectives and target audience.
• Recruiting conference committee/assigning preliminary roles and responsibilities.
• Developing initial budget for each component and pricing model for delegate fees.
• Communicating/releasing final conference agenda and executing/monitoring sponsorship deliverables.
• Developing marketing plan and objectives and identifying logistics needs.

Confidential, Rincon, GA

IT Project Manager/Billing Support Manager

Responsibilities:

• Managed teh Billing Support Team for One Communications - mobile, internet and cable service provider in Bermuda wif 4 direct reports.
• Led large mobile packaged application implementation project for teh billing system.
• Introduced, trained and mentored teh local office in Project Management methodology and tools.
• Executed process improvements, software upgrades, re-branding and integration projects.
• Performed QA and UAT testing.
• Ensured dat Billing Support Team members are maintaining teh availability, integrity and accuracy of One Communications systems.
• Monitored internal tracking systems to ensure dat customer issues are getting resolved in teh appropriate time frames (incident and problem management).

Confidential, Savannah, GA

IT Project Manager

Responsibilities:

• Planned, executed and finalized infrastructure IT projects per strict deadlines and wifin budget.
• Worked wif project sponsor and stakeholders to understand and document scope, goals, deliverables, resources and timelines, to ensure projects deliver on time, scope, budget, quality and wifin expectations and strategic vision.
• Tracked and reported on project milestones and provided status reports to sponsor and management.
• Developed tools and best practices for project management, project execution and project transition and continuity.
• Managed project team and third-party contractors, identified, assessed and minimized project risks until successful project completion.
• Vendor management - selected vendors trough RFP projects, keeping track of bids, vendor performance, previous contract terms and alternative providers.
• Coordinate project management requirements wif Legal, EHS, Real Estate and Facilities for IT infrastructure internal and international group moves and new office set-ups.
• Led SCADA software implementation project at various Gulfstream water pump locations.
• Directed in collaboration wif Verizon Wireless a major improvement project (3 million dollars budget) dat involved installing fiber optic cables, replacing antennas, connecting to network, reviewing contracts, keeping track and selecting subcontractors and third-party vendors.
• Drove various projects such as: voice command implementation, major hardware replacement (over 1,200 computers), security camera replacement and security software implementation, throughout all Gulfstream locations in teh US.

Confidential

Project Manager Consultant

Responsibilities:

• Managed international relocation, construction and remodel projects.
• Provided support wif teh preparation of design, development and construction of new and major renovation projects.
• Interacted wif governmental agencies, utilities and sub-contractors to implement teh company’s real estate requirements.
• Performed punch list completion, financial close-out and transfer of property to customer.
• Defined and implemented project standards and processes for all teh projects.
• Tracked projected versus actual project performance and informed management of accomplishments and major problem areas as well as budget and schedule status.
• Conducted post implementation project reviews to evaluate sustaining support and document lessons learned.
• Led cross-functional and virtual teams and meetings.

Confidential, Hartford, CT

Project Coordinator

Responsibilities:

• Acted as a Green Belt on Six Sigma Projects involving teh improvement of pharmacy submissions.
• Coordinated and tracked status of multiple projects for teh IT Coding Department.
• Traced and resolved escalated ID card issues for teh Key Accounts Department.
• Achieved savings of over $800,000 on an Operational Excellence Six Sigma Project.
• Collected, tracked, analyzed and reported data.
• Generated, analyzed and run complex reports on a daily and weekly basis as well as ad hoc reports.
• Researched and analyzed various projects.
• Hired, trained and supervised teh temporary staff.