SUMMARY

• A dedicated and analytical information technology manager with comprehensive experience in project management, IT security, Agile/Scrum methodologies, PCI audits, cloud solutions, billing systems, business analysis, product management, mergers and acquisitions, risk analysis/mitigation, and matrix organizations.
• Excels at appropriately handling confidential material. Utilizes strong communication skills to lead teams, mentor and train new hires, and interface with senior leadership.
• Proven aptitude for implementing effective solutions to improve processes, maintain regulatory compliance, and ensure achievement of key milestones.
• Managed and delivered on projects, including merchandising, international, fuel, membership, hardware, and fresh planning.
• Influenced and communicated needs of item file team to senior leadership to ensure execution and implementation.
• Operated as contributing member of agile core team, leading agile transformation for Confidential ISD into domain structures.
• Owned action log and pushed closing of more than 15,000 product task/stories for company products.
• Implemented process to track and report action items and progress using Jira and Excel.
• Led development of prioritization and alignment process for Epic and product creation in Confidential Technology.

TECHNICAL SKILLS

• SAP
• ERP
• DDL
• DML
• ETL
• OLAP
• PvtTbl
• SqlServer
• VB
• SharePoint
• MS Project
• Linux
• Visio
• OpenWorkBench
• Tableau
• Confluence
• Jira
• Leankit Agile Dashboards

PROFESSIONAL EXPERIENCE

Confidential, Bentonville, Arkansas

Project Leader

Responsibilities:

• Served as leading member of M&A (Jet, Hayneedle, Shoebuy) and accelerated integration of systems.
• Functioned as member of company center for excellence.
• Implemented process to track and report action items and progress using Jira and Excel.
• Led development of prioritization and alignment process for Epic and product creation in Confidential Technology.
• Mentored and trained new hire associates as well as interns and peers in technical skills and soft skills.

Confidential

Senior Project Specialist

Responsibilities:

• Orchestrated over 153 stakeholders and cross functional team members, remediating 26,681 jobs and screens to hit enterprise roll out.
• Completed Certified Scrum Master, as well as Leadership Foundation.
• Operated as contributing member of waterfall to agile core team, leading agile transformation for Confidential ISD into domain structures.
• Owned action log and pushed closing of more than 15,000 product task/stories for company products.
• Delivered PCI compliance projects, involving SSL and version updates, regarding over 8,000 fueling points and carwashes.

Confidential

Project Specialist

Responsibilities:

• Completed Certified Scrum Master, as well as Leadership Foundation. Upsilon Pi Epsilon Honor Society member.
• Served on Confidential associate engagement core team.
• Managed and delivered on projects including merchandising, international, fuel, membership, hardware, and fresh planning.
• Ensured security and PCI compliance of fuel and fresh projects.
• Operated as contributing member of agile core team, leading agile transformation for Confidential ISD into domain structures.

Confidential

Information Technology Rotational Analyst

Responsibilities:

• Confidential ISD Rotational Analyst and Security CP&E Budget Core team and PCI Audit team experience.
• Tracked project funding up to $7,500,000, including spending, allocation, and burn rate calculation.

Confidential, Abilene, Texas

Customer Retention/Data Analyst Intern

Responsibilities:

• Analyzed student data from partnered collegiate programs.
• Identified metrics to determine likelihood of student drop out rate.
• Utilized Tableau data modeling tool to clearly and concisely model statistics and represent to customers.
• Advised customers on actions to take to lower at - risk student percentage and detect early warning signs, and provided mitigation plan.

Confidential, Bentonville, Arkansas

MBA Intern

Responsibilities:

• Reported Project status weekly to Stakeholders and addressed any impediments or roadblocks but also plans to mitigate.
• Updated, tracked, and created metrics displays for Wal-Mart’s purchase orders and budget items.

Confidential, Abilene, Texas

IT Project Manager

Responsibilities:

• Integrated outdated system to newly purchased software.
• Managed and scheduled daily activities for integration, and ensured adherence to timeline and achievement of milestones.
• Determined and tested feature sets for new associate portal, and analyzed associate response through clicks and focus group meetings.

Confidential, San Antonio, Texas

PM/BA Intern

Responsibilities:

• Tracked project funding up to $1,500,000, including spending, allocation, and burn rate for funds.
• Reported project status weekly to stakeholders, and addressed any impediments and roadblocks, as well as plans to mitigate.
• Updated, tracked, and created metrics displays for purchase orders and budget items.
• Implemented process to track action items using SharePoint.
• Helped create and tailor use-cases for one of company’s largest projects.