SUMMARY

• A competent professional with more than 10+ years of experience as a Project Manager, Scrum Master & Business analysis, system design and IT service management in Health care, Investment and Banking, Mortgage, and Retail industry.
• Solid understanding of Software Development Life Cycle (SDLC) processes including requirements gathering, analysis and design, development tools and technologies, release and version control, testing
• Extensive knowledge in writing statement of work (SOW),WBS, designing strategy for entire portfolio for state clients
• Excellent analytical skills to understand the business process functionality and to translate them to Business Requirement Specification and System Requirement Specifications.
• Hands - on experience with process modeling using Unified Modeling Language (UML) including use case, sequence, activity and deployment diagram.
• Experience in implementing Rational Unified Process Methodology using Rational tools, working with Agile Development methodology by implementing and delivering Business Processes in iterations
• Good understanding of HP ALM, JIRA, Rally .
• Expertise on identifying various data sources, performing data profiling, data cleansing, data aggregation, creating Data mapping, data modelling techniques
• Strong work implementation of Chrome river with My retail & banking clients
• Coordinated with QA team to ensure all testing materials including manual, performance, or load testing scripts are developed accurately and to ensure compliance to standards.
• Experience in leading successful JAD session for performing gap analysis, deriving functional/non-functional requirements and document decisions on the future state of the systems and processes
• Deep understanding of regulatory and compliance issues complements, leading technology and innovative solutions to help our clients achieve their business goals.
• Extensive working knowledge on web browsers, multiple interfaces with three tier architectures
• Good knowledge on IBMMaximo, IBM Sterling OMS, JDA, order management tools.
• Working knowledge of Service Oriented Architecture like SOAP, REST API, JSON.
• Successfully managed User Acceptance Testing (UAT) & also performed regression testing.
• Involved in Test planning, writing Test cases based on Use cases and Functional Specifications Documented, reviewed, and verified testing procedures for compliance to Interface Quality Assurance and Development standards and policies

TECHNICAL SKILLS

Methodologies: Agile, Scrum, DMAIC,, Waterfall, RUP,UML, XP

Project Management Tools: Microsoft Project, MS-Office, Excel, Power Point, JIRA

Testing tools: Rational Suite, Test Director, HP ALM, Selenium

Database: MY SQL, RDBMS, SQL SERVER, ORACLE

Languages: HTML, SQL, Javascript, VBScript, JQuery

Business modeling tools: Microsoft Visio 2007, JIRA, RALLY, Tableau

Business Skills: Use case Modeling, data mining, prototyping, mockups, wireframes

Version control tools: PVCS, TFS, Rational Clear Case

PROFESSIONAL EXPERIENCE

Confidential, Boise, Idaho

Program Manager

Responsibilities:

• Transition the waterfall teams to agile teams & coaching them on Scaled Agile Frame work (SAFe)
• Adjusting advancement to business objectives to the business setting, Vision, and Team and Program PI Objectives
• Responsible for synthesizing project information and defining project scope, objectives, resources, budget & deliverables.
• Prepared Project Charter, Project Plan and RACI Matrix to keep project on track
• Good Understanding of IBM products like IBM ODM (Business Rule Management System (BRMS, ) WEBSPERE ILOG, OPA rules ( My team has used ILOG, OPA to set rules for the programs that they support inn IBES application )
• High level Reporting about project status to chief bureaus of the Department
• Facilitated & collaborated for multiple onshore & offshore teams
• Prepared process outlines documents for Releases, upcoming sprint, onboarding for QA, Developers.
• Mentoring the new Scrum Masters & team Members
• Participation of high level meeting including PI Planning, Process Streamline, Release Management meetings, Business Requirement Prioritization meetings, Playscript Meetings
• Performed current Analysis of the projects and allocated budget to the respective teams.
• Facilitated Product Backlog Grooming, release planning’s, Sprint review & Retrospective meetings.
• Good understanding of HEDIS, PQRS and the CMS CQMs
• Involved in T-shirt sizing & estimation of the future sprint work
• Tracked the velocity of the process & projects on consistent basis & take action items if required.
• Determined the metrics for testing quality & tools for automation, regression testing.
• Allocation of Testing Environment for testers & developers.
• Monitor hotfixes, release fixes & track all production issues
• Involved in ICSES Migration to windows & AEM teams
• Over viewed IBES team & assisted them in their current enhancements

Environment: Agile -Scrum, SAFe agile, HEDIS, Kanban, Pair programming, UML, MS Excel, PowerPoint, MS Visio, UAT testing, Test Plans, Use Cases, JIRA, Site Minder, J boss, Java script, jQuery, I- LOG, OPA rules, Selenium.

Confidential, Atlanta, Georgia

Agile Project Manager/ Lead Operations Manager

Responsibilities:

• Communicated with the stakeholders to understand the scope of the project,
• Used Google Analytics as Digital marketing tool for analysis of Data.
• Assisted PMO with Project planning & approvals, budget planning, Risk Management, Quality Management, vendor allocation and stakeholder Management
• Partners with other Agile Coaches and Scrum Masters over the association
• Trains and mentors new Development groups, Scrum Masters, Product Owners, and Managers in Agile esteems, standards, rehearses and the Scrum structure and Kanban standards
• Helps distinguish authoritative obstacles to fruitful Agile change and works with the administration group to make successful techniques to conquer them
• Ensures Agile/Scrum/Kanban ideas, qualities and standards are clung to, being a voice of reason and specialist
• Responsible for the development of new and existing Scrum Masters
• Able to deal with struggle determination well, encouraging exchange and options of various methodologies
• Led all aspects of a project including initiation, planning, monitoring, implementation and closing
• Managed project delivery teams from Initiation phase to Closure phase to ensure consistent, high-quality project management discipline for all technology related initiatives and endeavors
• Coaches groups and the association on the most proficient method to convey revelation and straightforwardness to the business and develops business trust
• Overviewed 4Maximo application overhauls for variants 5.2, 6.0, 6.1, and 6.2
• Educated in Maximo Data Loader(MDL), Generic Data Loader (GDL), and Data Migration
• Configuration, in corporate and convey framework foundations that apply business forms upheld by Maximo endeavor application over a different industry base as the assembling area.
• Performing Enhancement of Maximo 7.1 on different situations - improvement/testing/preparing/creation conditions
• Experience on Web Technologies using JavaScript, HTML, CSS, JQuery, AJAX, Sublime, and Notepad++.
• Involved/Monitored the development of Mobile IOS version for Confidential .com in May 2017 release.
• Analyzing of web services/API functional and design documents and prepared test cases based on User requirements.
• Involved in developing Test plan and Test cases based on Use cases and Functional Specifications
• Used Gantt Charts as Project Management tools to showcase the due tasks
• Experience in working with Web Content Management tool like CMS.
• Maintained requirements traceability in order to keep all the teams up-to-date with the progress of the project.

Environment: Scaled Agile Frame work, Agile -Scrum, UML, MS dynamics, MS Excel, PowerPoint, MS Visio, Webservices (AWS Batch, AWS Lambda) JDA, IBM Sterling OMS, IBM MaximoTableau, Test Plans, Use Cases, HP Quality Center, JIRA, Confluence Unix, Oracle, Retail Point of Sales, Mobile App, Mobile web,. Net/E-Commerce, JavaScript, Angular.js, HTML/HTML5, JQuery, CSS, lodash, Sharepoint administration, bootstrap, Visual Studio 2013, sublime text 3, WebEx, Fiddler,CSS3, JSON

Confidential, Forest Hills, NY

Agile Project Manager /Scrum Master

Responsibilities:

• Oversee full life cycle web arrangements and programming improvement ventures.
• Create, keep up, survey and scatter all venture documentation including venture scope, methodology, plans, status reports, spending plans, excess, change requests, solicitations, and undertakings audits.
• Lead and oversee little to medium groups of engineers making and keeping up web applications utilizing the most recent Technologies conveying intelligent and imaginative answers for customers (Modern advancements, Mobile, Responsive website architecture, APIs, CMS, Agile procedures, UX and visual outline)
• Guarantee that all task objectives are refined by particulars and business targets.
• React to demands for recommendations and create specialized methodologies for an extensive variety of web improvement endeavors
• Perform risk analysis on going basis and have control plan for it.
• Implemented Chrome River to generate expense reports for( internal )JET blue staff
• Analyze the change request and coordinating the changes required with the development team.
• Conducted Backlog Grooming, Sprint planning, Sprint review & Retrospective meetings.
• Facilitating Scrum Daily Standup, Product Backlog, Backlog Grooming, Sprint Planning, Retrospectiveagileceremonies
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specification

Environment: Agile/Scrum, Microsoft Office (Project, Excel, Word, PowerPoint, Visio), Rally. HTML, DOM, DHTML, XHTML, CSS, Sharepoint upgrade, MS project, JavaScript, jQuery, .Net, ASP.Net, AJAX Controls, Adobe Flash CS3, Adobe Photoshop, Adobe Dreamweaver CS3, Web Services, YUI and SQL Server 2008.

Confidential, Jersey City, NJ

Sr. Business Analyst

Responsibilities:

• Conducted JAD sessions with the stakeholders, end users and SME, to determine the critical business processes and identify key functional requirements for Loan Service system adhering to the Mortgage Servicing Industry practices and FDIC guidelines.
• Assisted as SME with the legacy application conversion to .NET
• Gathered Business Requirements for collections department internal Portal (IPORTAL) .
• Analyzed requirements, developed workflow charts and diagrams, assessed legacy system capabilities to develop system specifications documents.
• Wrote Application Functional Design Document (AFD) for various applications across different platforms to be used by developers for coding
• Worked closely with third party vendors to full automate the invoice generation by Chrome River software
• Conducted GAP analysis byunderstanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.
• Maintained system protocols by writing and updating specification documents
• Developed Flowchart and process diagram using Microsoft Visio.
• Developed Test Plan and Test cases based on the Use cases and Functional specifications

Environment: UML, Cobol, ALM, VB Script, TFS, Agile/Scrum, .Net, SQL, Microsoft Office (Project, Publisher, Excel, Word, PowerPoint and Visio).

Confidential

Business System Analyst

Responsibilities:

• Conducted highly interactive JAD sessions with project’s stakeholders such as users, QA analysts, and project management team, identifying and resolving issues.
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specifications. Understand and articulate business requirements from user interviews and then convert requirements into technical specifications.
• Created BPM for the process flow from loan origination till closure.
• Used Rational Clear Case as Version Control System for any changes to common documents related to project like Use Case documents and Activity/Sequence Diagrams.
• Reviewed Test plans, Test cases, Test case execution using specification documents and Rational Test Manager. Performed Smoke Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications to ensure feasibility of testing effort.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users, and the errors discovered were fixed and then verified via regression testing.
• Frequently updated the requirement and defect status as per the current status of the testing project in the Clear Quest.
• Environment: Waterfall, Rally, As400, Cobol,Microsoft Project, Microsoft Office, Rational Requisite Pro, Java.