SUMMARY

• Experienced as a Scrum Master/Agile Coach/Senior Business Analyst with more than 10+ years of solid experience in IT consulting & Business Analysis in Banking, E - commerce, and Service sector.
• As an AgileScrumMaster- Ensured that the team is fully functional and productive, Enables close cooperation across all roles and functions, remove any barriers/impediments, Ensures that the process is followed.
• Facilitated scrum ceremonies such as Product Backlog meeting, Daily Scrum meetings, Sprint Planning meeting, Sprint Review meeting and Retrospective meeting and Extensive knowledge in maintaining Product backlog, Burn down chart and Team Velocity.
• Professional expertise in working with multiple teams on different levels of Scaled Agile Frameworks (SAFe).
• Experience with scrum techniques such as Poker planning, MoSCoW, INVEST, T-shirt size, Silent writing, Relative Sizing. Sound understanding of Product Life Cycle Management (PLM).
• Experience in SAFE environment with portfolio, value stream, program and team level.
• Knowledge and experience on agile techniques like User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games.
• Experience on Agile approaches like XP (Extreme programming), Kanban, Scaled Agile (SAFe), and agile tools like JIRA,RALLY,TFS.
• Extensive experience in eliciting, analyzing and documenting Business Requirements and Functional Specifications and developing Test Plans and Test Cases.
• Experienced with Rational Unified Process (RUP) and business modelling techniques with UML.
• Extensive experience in MS Office Suite, MS Visio, Rational Rose, Rational Requisite Pro and gathering user requirements and documentation.
• Experienced in manual testing, and SQL queries to validate data in MS SQL SERVER.
• Extensive experience in creation of Use Case Scenarios of Business processes.
• Experience in facilitating Joint Application Development (JAD)
• Experienced in Functional testing, Regression testing, and System testing.
• Experienced in test cases to meet the system objectives, and involved in User Acceptance Testing (UAT).
• Extensive experience in Unit, Functional, Integration, Regression, User Acceptance, and System Level Load and Stress Testing.
• In depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like requirements, analysis/design, and development and testing.
• Experience in developing UML Use case diagrams, Work flow diagrams, Data flow diagrams, Flowcharts, Mockups and report prototypes using tools like Rational Rose and MS Visio.
• Solid understanding of gap analysis, requirements management, testing and project plans.
• Practical knowledge of Waterfall, Agile-Scrum & Rational Unified Process (RUP) SDLC Methodologies.
• Excellent Business writing skills in writing BRD, Use Case Specifications, SRS, FR and NFR.
• Expertise in requirements gathering using different Elicitation techniques.
• Experience in conducting Joint Application Development (JAD) sessions with end-users, expert team, development and QA team for resolving issues and making decisions.
• Excellent knowledge in SQL including writing Views & Joins.
• A Versatile Self-starter with, strong listening, interpersonal, quantitative, qualitative, evaluating & analytical skills.

TECHNICAL SKILLS

Requirement Management Tools: Rational Requisite Pro, MS Share Point, Rally

Modeling Tools: Rational Rose, MS Visio, Share Point

Defect tracking tools: Rational Clear Quest

Databases: DB2, MS SQL Server 2008, Oracle 10g

Version Control Tool: Rational Clear Case

Utilities: MS Office Suite, MS Project, MS SharePoint, Informatica Power Center 8.6

QA Testing tools: HP ALM, Load Runner, Soap UI, Jira

Application server: IBM Web Sphere, WebLogic

Languages: HTML, XML, WSDL & C++

Web Technologies: HTML,CSS, C#, Java Script, AJAX, SQL

PROFESSIONAL EXPERIENCE

Confidential, Alpharetta, GA

Responsibilities:

• First implementation in Agile for this project team. Mentored and coached the team members on Agile practices and standards.
• Created Gantt Chart to illustrate the project schedule for Executive committee.
• Managed stakeholder expectations, status, risks, issues, escalation & and created product release plan
• Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business continuity of the organization.
• Effectively communicated weekly project status, burn down charts to executive and business leadership.
• Worked on Visual Studio Solution Explorer for SOAP API for creating a connection.
• Worked on REST and SOAP API’s for handling the particular application.
• Prepared Cost benefit analysis, calculated Benefit to cost ratio, and conducted GAP Analysis
• Resolved impediments by coordinating and collaborating with the cross-functional teams.
• Achieved 100% compliance on the Agile standards by enforcing Agile methodologies.
• Implemented and supported Sprint planning and retrospective activities.
• Worked on Web Orchestration and Java API’s to integrate it with different Applications.
• Provided technical support for Sprint Cycles and testing with Rally tool.
• Formulated and executed process flows and product backlog. Strong experience in Product Life cycle Management (PLM).
• Implemented a hybrid of waterfall and Scrum as a part of agile methodology for work management.
• Acted as an agile coach to train the team.
• Helped them understand and write user stories, the definitions and principles associated with the methodologies.
• Wrote User Stories fulfilling INVEST criteria, assisted the Product Owner in prioritizing the Product
• Backlog Items (PBIs) using techniques like Kano Model, MoSCoW and estimated Story Points using
• Planning Poker.
• Facilitated all scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint
• Retrospective and Backlog Grooming.
• Helped them understand the development methodologies such as TDD, BDD and ATDD.
• Used Rally to create and manage sprint and product backlogs, to track issues, trace requirements along with confluence for team collaboration
• Used Jenkins for Continuous Integration
• Involved in working with the development team and the product owner in defining the acceptance criteria using Cucumber.
• Assisted Product owner for creating user stories and handled user story workshops sessions
• Responsible for creating feature file and defining acceptance criteria using cucumber
• Responsible for handling example mapping session and validate the roles for satisfying the user stories
• Created Sprint Burndown and Release Burndown Chart to keep track of the team’s velocity and sprint progress for forecasting.
• Shielded the team from various impediments and assisted the Product Owner in forecasting release plans by tracking the Team’s Velocity.
• Established strong partnership with the Agile team, work stream leads, and product owners.
• Conducted coaching sessions regarding Agile development methods.
• Participated and hosted in meetings, technical discussion, reviews and release planning.
• Formulated, implemented and maintained tools and practices. Organized and facilitated scrum ceremonies helped to prioritize user stories using T-shirt size technique and used Scrum Related tools such as Rally to document and visualize stories, tasks and measure performance through burn down charts/velocity charts.
• Created lesson learned documents and kept the SharePoint repository updated.
• Created budget estimations for upcoming development and maintained the program management plans.
• Incorporated agile methodology and Kanban techniques to manage requirements, tasks and subtasks. Performed the Release manager responsibilities on the product release to production.
• Gathered business requirements using appropriate elicitation techniques like user observation, brainstorming, client interviewing and document analysis and JAD Sessions Created Project initiation document and established Requirements Traceability Matrix (RTM) using Rational Requisite Pro to trace the completeness of requirements.

Environment: Agile, MS Word, MS Project, MS Excel, MS Visio, XML, SOAP UI, HTML, UML, HP-Quality Center, MS PowerPoint, SQL, Rally

Confidential, Orlando, FL

Scrum Master

Responsibilities:

• Managed burn down chart, monthly budget and reported project status to PMO and higher management.
• Conducted user interviews for requirements gathering, analysis, and design.
• Worked with the project teams in planning the projects, and managing projects to completion.
• Plan and lead scrum ceremonies and facilitate Epic, Story and Task entries in Jira.
• Collaborated with ourDevOpsteam to define standard practices for continuous integration and delivery.
• Communicate project status, current activities, risks, dependencies and achieved milestones to stakeholders.
• Support and educate the Product Owner, especially with respect to grooming and maintaining the Backlog.
• Lead and participated in daily team scrum meetings as well as business discussions regarding project status.
• Facilitated Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives. Removed impediments/blockers to keep teams productive.
• Collaborate with cross functional teams and build schedules and plans, Identify and manage dependencies with other internal or external teams to align deliverables.
• Improved team velocity and leveraged tools like burn downs and capacity modeling to ensure that the teams are efficient and productive and Facilitated discussion, decision making, and conflict resolution.
• Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
• Improved team velocity and leveraged tools like burn downs and capacity modeling to ensure that the teams are efficient and productive and facilitated discussion, decision making, and conflict resolution.
• Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
• Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.
• Performed requirement walkthroughs with the Dev and QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs and created functional and non- functional requirement documents and technical specification documents and delivered within project timelines.
• Conducted user sessions, created user stories using the requirements gathered in user sessions.
• Involved in reengineering of the application to increase performance and accuracy of the system.
• Performed project planning, project scheduling, cost & time estimation (GANTT Chart) using MS Project.
• Involved in System, Regression, Performance, UAT testing, Continuous testing using Jenkins and Documentation of the project life cycle.
• Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.
• Performed requirement walkthroughs with the Dev and QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs and created functional and non-functional requirement documents and technical specification documents and delivered within project timelines.
• Conducted user sessions, created user stories using the requirements gathered in user sessions.
• Managed and ensured smooth flow of in-house projects using Kanban- visual management tool based on Agile
• Facilitated sprint retrospective meeting by using Idea boardz.
• Involved in reengineering of the application to increase performance and accuracy of the system.
• Conducted GAP Analysis and created the GAP Analysis document and performed paper prototyping.
• Performed project planning, project scheduling, cost & time estimation (GANTT Chart) using MS Project.

Environment: MS Word, MS Excel, MS Visio, MS PowerPoint, MS Project, UML, HP ALM, Hybrid (Waterfall, Agile/ Scrum), JIRA-green hoperSQL, HP Quality Center 10.0, JIRA

Confidential, Troy, MI

Business Analyst/Scrum Master

Responsibilities:

• Worked on Data Analysis to build Strategy Web application for database integration.
• Elicited requirements for development of the users GUI, interfacing with various systems.
• Assisted the project managers with the development of project schedules using MS Project 2010.
• Prepared Business Process Models that depicted modeling of all the activities of the business from the conceptual and procedural level.
• Acted as a liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the team.
• Evangelized the benefits of Scrum to ensure its smooth adoption and tracked velocity and sprint progress.
• Provided on-site coaching and training to ensure successful adoption and execution ofAgile development approaches.
• FacilitatedAgileand Leadership training to include soft skills such as servant leadership and conflict resolution.
• Collaborate with cross functional teams and build schedules and plans, Identify and manage dependencies with other internal or external teams to align deliverables.
• Handled issues/ risks proactively and worked with the Senior Management Teams to deliver the projects.
• Facilitated Scrum meeting with technical/non-technical team, SME’s to clarify business rules & solve impediments and translated Functional requirements into User stories using version one.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations and adopted scrum techniques using Moscow and planning poker.
• Analyzed the existing reports of the reporting system in the database. Checked the consistency of the data after ETL process using SQL queries.
• Worked closely with Architects, Lead and Project Manager for the applications assessment to all the Data Masking Team on Proxy server and proving support on the databases and applications
• Gathering requirements from Business Analyst’s in understanding the Databases and Structures required for masking in star schema data model.
• Good Knowledge on applying rules and policies using ILM (Information Life Cycle Management) workbench for Data Masking Transformation and loading into targets.
• Documented project artifacts such as Business Requirement Document (BRD), Functional Requirement Document (FRD), Test cases and Test Plans.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Extensively worked in Data Requirement Analysis and Data Mapping for ETL process.
• Responsible for Data Extraction, Data Compilation, Data Analysis, Data Manipulation and Data Validation using SQL queries in a MS SQL Server 2005 environment
• Involved in writing the detailed Test Plan using Mercury Quality Center, after analyzing business requirements and software/functional requirement artifacts.
• Involved in Integration Testing, GUI testing, Smoke and Sanity Testing, and Acceptance testing in the new builds for Basic Functionality Checking.
• Developed the test plan, test conditions and test cases to be used in UAT testing based on business requirements, technical specifications and/or product knowledge
• Assisted in development of training materials for new technology and process improvements.

Environment: MS Visio 2010, Rational RequisitePro 7.0.x, Rational Rose Modeler, Rational ClearCase, MS Project 2010, MS Office suite 2010, Oracle, SQL server, SQL queries, Informatica TDM, Informatica Power Center 8.6(Informatica Designer, Repository Manager, Workflow Manager, Workflow Monitor)

Confidential

Business Analyst

Responsibilities:

• Interfaced with subject matter experts (SMEs) and users to gather business requirements.
• Communicated project status regularly to key business stakeholders and lead UAT testing activities coordinating with users.
• Successfully conducted (JAD) Joint Application Development sessions with the cross-functional team members for discussing various shared issues to ensure that business requirements are met and requirements are understood at all levels.
• Improved efficiency within the team by redesigning work flows and business processes.
• Prepared use case documents using MS Visio and UML.
• Used SharePoint 2010 to access and align relevant enterprise, operational, performance and financial data from multiple sources and departments and create advanced visualization charts and dashboards conveying the right information.
• Assisted in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Documented and delivered functional specification Document to the project team.
• Conducted SWOT analysis, cost benefit analysis, risk analysis and benchmarking activities to identify best practices.
• Worked closely with the end users and technical team to ensure best practices in testing methodologies.
• Assisted Sr. Project Manager in conducting informal sessions with testing team to resolve open incidents and issues.
• Used JIRA to track and follow-up on defects with the QA team in different builds.
• Executed and designed SDLC cycle from inception to deployment (Requirement Analysis, Test Planning, Test Cases, Script Development, Test Execution, Test Reporting, Test Result Analysis and Defect Retesting).
• Developed complex SQL scripts to validate data integrity in the application.

Environment: Waterfall, SQL, MS Visio, MS Project 2003, MS Office Suite

Confidential

Business Analyst

Responsibilities:

• Served as a liaison between business and team by identifying, understanding, and documenting business needs.
• Collected and documented business processes as well as business rules and Performed GAP analysis.
• Participated in the identification, understanding, and documentation of business requirements, including the applications capable of supporting those requirements.
• Researched and assessed client systems and business processes.
• Used MS Word document for requirement gathering.
• Worked intensively on various phases in the project lifecycle to design the system in such a way that the high risk claims could be easily identified and monitored.
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the System Analyst on a more technical level.
• Involved in walkthroughs with business team, architects and developers to refine the requirements.
• Generated use-case diagrams using UML.
• Implemented Traceability Matrix and User Requirement Specification Document (URS) to verify the functionality.
• Streamlined clerical work processes and mapped to the automated system.
• Involved with the Software Quality Assurance (SQA) Team to develop Test plans.

Environment: MS Visio, UML, Oracle, SQL, MS Office.