Profile

• Innovative, results-driven leader equipped with experience in change management and organizational transformation, human resources training and development, public speaking, leadership, diversity, personnel management, and sales. Applies proven management, organizational, communication, and interpersonal skills to increase revenues, and develop a diverse workforce and customer base. Adept in initiating action, positively impacting the bottom line, and establishing and building strong, collaborative teams. Exhibits a solid work ethic.
• areas of Proficiency:
• Human Resources Management Training Diversity Instructional Design Change Management Leadership Sales/Marketing Strategic Planning Creative Public Relations Organizational Development Labor Relations Proposal Preparation Writing Team Facilitation Total Quality

Highlights

• Taught executive leaders key principles of effective leadership and hiring in a diverse and inclusive environment.
• Drove the implementation of critical strategic initiatives, which brought about the beginning of an organizational transformation company-wide in diversity management, including communication branding, minority vendors, recruitment, educational integration, retention, mentoring, and web page design.
• Co-managed the State of Iowa Training Department.
• Designed a high-impact, factually-based HR presentation which received numerous comments from the public and private sector as well as letters of commendation from senior leaders within Wells Fargo due to its info-taining presentation style.
• Developed and led the adoption of an experientially-based diversity education program, which was adopted by two business lines within Wells Fargo.
• Led and managed a leading jewelry chain sales team, and held the highest sales volume 9 months consecutively, always in the top 1 for sales.
• Led the Madrid, Iowa Public Library efforts to raise 1.5 million dollars to build a new library. Construction on the new library began within two years.
• Career Track

Confidential

Meet the human resource needs of clients through consultation, negotiation, coaching, assessment, instructional design, and presentation delivery. Writer, currently completing a book for diversity professionals. Clients include the USDA and the State of Iowa. Seminar topic list on

Confidential

• Was sought after and hired to integrate the principles of managing human diversity into Wells Fargo Mortgage's workplace and infuse change in systems of educational curriculum, communication/branding, marketing, contracting services with minority/women-owned businesses, emerging markets, and recruiting and retention. Introduced basic diversity metrics. Co-authored a diverse talent acquisition on-line guide for managers and created a strategic plan for diversity education for leadership. Case manager, consulting managers on human diversity-specific issues. Handled vendor management. Designed on-line diversity programming and a multimedia experiential diversity training program for senior leaders and managers that was adopted by two major business lines developed an in-depth diversity train-the-trainer program for facilitators that provided legally-based fundamentals, facilitation skills, and facilitator assessment and testing and served as Chair of the Friends of Civil Rights Diversity Conference in 2006 as Wells Fargo's representative.

• Envision Seminars, Consultant, Organizational transformation through human systems analysis, education, solution development, implementation, and evaluation. Met client needs through consulting, negotiation, assessment, and design. Designed a Reverse Mentoring diversity program for an energy company. Clients included Bankers Trust, ISU, and USDA.

Confidential

Co-managed the State of Iowa Training Department as part of a self-directed work team. Forecasted budgetary needs to meet the demands of training state employees. Drove organizational transformation through education. Ensured the Personnel Development Seminars curriculum was fair, informative, and effective. Incorporated adult learning theory into training programs. Conducted the Request for Proposal process and vendor management. Managed the Governor's certification completion program for leaders. Conducted recruitment interviews and hired qualified trainers. Wrote performance evaluations. Certified as a lead diversity trainer. Taught leadership/management human resource curriculum including Affirmative Action, Americans with Disabilities Act, Interview to Hire, Labor Relations discipline, grievance, and contract interpretation. Served as a facilitator for the Governor's Strategic Planning Conference and the Governor's Conference on Homelessness and co-designed the Governor's Statewide Basic Literacy Program. Promoted after excelling as a Training Officer I.

Confidential

• Managed a team of sales people responsible for customer service and sales. Forecasted budgetary needs, handled marketing, inventory control, sales, scheduling, training, and security. Conducted recruitment interviews and hired qualified salespeople. Wrote performance evaluations. Maintained and surpassed sales goals individually and for the store.
• Has also served Customer Service Manager at World Savings and Loan Association, and Assistant Manager/Salesperson at Zales Jewelers.