SUMMARY

• Over twenty years of experience managing and developing complex software projects.
• Diversified expertise in software development, testing, maintenance, customer support, software quality control Analysis and database management systems and excellent project leadership skills.
• Have strong expertise in requirements gathering, documentation and business analysis and have effective communication skills with the client organization and different project teams.
• Involved in Project Management phases of Risk Management, Budget forecasts and Project scoping essentials for several projects.
• Exceptional ability to quickly learn new concepts and have strong analytical and problem solving skills. Also possess good communication, interpersonal and training skills.
• Proficient in various stages of Software Development Life Cycle and have used expertise in automated and manual testing tools like QTP, WinRunner for test case management and defect tracking in Mercury Quality Center.

MANAGEMENT SKILLS

• Thorough understanding of SDLC combined with Project Management principles knowledge helped my involvement in various phases like Requirements, Analysis, Design, Development and participate in end-end UAT testing phases.
• Define Business Process identify the Risk, doing Risk analysis and providing baseline acceptance criteria and deliverables.
• Project delivery under stringent timelines and high pressure.
• Exceptional ability to maintain and build client relationships, frequent travel meeting one on one with clients, able to comfortably converse with all facets in the clients organization.
• Adept in providing Analytical Support to key business Applications /solutions
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
• Maintains excellent working relationship with the business clients and strives to excel in delivering high quality deliverables on-time by engaging appropriate resources in order to meet the deadlines.
• Demonstrates leadership abilities and have strengths in excellent follow-through of the required deliverables in a professional manner.
• Managing reports, analysis and decision-making for a change request.
• Project Management, Project Schedule, Project Tracking and Team Management using PRISM tool.
• Rich experience in translating Business requirements to understandable IT Systems Requirements, HLD, AID documents and Implementing CMM Methods IT Unified Process Procedures across the organization.

TECHNICAL SKILLS

• Hardware: IBM ES/9000, IBM 3090, HP/Solaris, SUN Workstation, PC Compatibles
• Operating Systems: UNIX, Windows, OS/2, MS-DOS, MVS/ESA, MVS/XA
• Mainframe Utilities: TSO/ISPF, CICS, DATACOM DB/DC, VSAM, CSP, APS with Online Express, SMARTTEST, XPEDITOR, FILEAID, QMF, REXX, CLIST, JCL, SPUFI, APS, IEF, Easytrieve.
• Computer Languages: C, C , C , JAVA, MFC, Visual Basic 6.0, VB.NET, PL/SQL,
• FORTRAN 77, COBOL 74, VS COBOL II, XML, Visual Studio 6
• Testing Tools: Mercury Quality Center, Test Director, WinRunner, LoadRunner
• Database/Utilities: CA-7, Platinum DB2 and BMC DB2 utilities, ORACLE8.0, SQL FORMS 3.0,
• SQLServer 2000, Microsoft Office Suite,ERWIN, MS VISIO, SAS, Tablebase,
• Eztrieve, NDM, Chatalyst, Maximo, NEXUS, ENDEVOR.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager,

IT- Retail Division

• MIP Merchandising Information Packets Online Application:
• This SEI's initiative is able to provide MIP Merchandising Information packets via an Online Portal to improve accessibility to Store Operators and also to eliminate the printing and shipping and delivering costs paid by SEI under current distribution model.
• Wholesaler Analysis Project Phase1:
• Involved in the requirement analysis and business functional requirements gathering sessions with SEI Business team members and SMEs to gather desired information and perform Use case analysis on the feasibility study for incorporating logic to process any other wholesalers besides the current vendor. This required analysis on retail applications spanning multiple cross platforms like Mainframe, RIS 7Transfer host and Web methods application for the feature capability to handle the different wholesalers.
• ASI Phase1:
• Completed the Billback Online Project initial project scoping and requirements specific to the business needs were gathered and formulated for this project proposal.
• ASI BB Decommissioning some online and batch programs from the Mainframe application system has been accomplished per SEI requirements.
• Electronic Benefits Transfer EBT :
• This is SEI's initiative to successfully integrate EBT payment transactions at the POS Register and PinPad. Involved in all the phases of this project and have successfully implemented this project after thorough integrated Testing between the Store specific and host applications.
• This project implementation was crucial to SEI since earlier they were using State issued Terminal to process these EBT food stamps and many stores were not qualified or not willing to implement this process. With this integrated approach, many stores and Franchises were able to opt for EBT processing in their stores and improving on their business.
• The project related deliverables were successfully delivered to the SEI PMO and in turn were reviewed and approved by SEI Business in a timely manner.
• Effective knowledge of SDM development methodologies and prepared the necessary documents related to this project were successfully delivered to SEI PMO organization for internal project SDM Audit purposes.

Confidential

Senior Technical Architect, Retail Credit Delivery Division-

• Involved in the group discussions with the IT CAS team, PMO and business users and application test team
• Designed the System Requirements, High Level Design and Application Interface Document and met a tight deliverable schedule in a professional manner. The Lead Project Manager commended the team on exceeding the expectations in meeting the milestone deliverable timeframe. These artifacts were created for the SPI project 229061- Encryption of Sensitive Personal Information SPI Data in transit like the SSN, Customer Id, TaxID and DoB information as they were not meeting the Chief Security Office CSO ASPR standards.
• Involved in the SPI Project 242402-SPI Encryption/Decryption of the CAS application using the Voltage SecureData utility to encrpt and decrypt the data transmitted between the CCDM and CAS applications for the several batch elements and used the Voltage Zprotect utilities to encrypt and decrypt the SPI data elements for the CICS application modules in CAS application.
• Helped in the preparation of functional testing, design strategies and System Requirements document deliverables for the above mentioned SPI Encryption Decryption project.

Confidential

Senior Technical Architect, Global Consumer Credit Card Division

• Involved in the major implementations of Pricing Cash Management PCM in which various promotional offers with different promo rates were offered to the customers and federal regulatory projects that imposes certain rules on the consumer credit card processing and disclosure requirements.
• Designed and gave technical support for the development efforts in having the Annual fee assessed in a Monthly frequency for Canadian Customers during their monthly statement cycles. Coordinated the team test activities and implementation of several online and batch modules and job processes in DB2 environment.
• Coordination of team test activities and implementation of multiple online and batch modules and job processes in DB2 environment in several phases of both SIT testing and UAT testing cycles.
• Involved in all aspects of testing such as preparation of test Strategies, test plans, test cases and test execution for system, functional and end to end regression testing per the Waterfall methodologies and requirements.

Confidential

Technical Architect, Card Production Systems Department

• Involved in a release environment maintenance and technical support for the development efforts for UK AMEX application for processing the new Chip Card with PIN requests in UK and Ireland.
• Coordination of team test activities and implementation of multiple online and batch modules and job processes in DB2 environment.
• Effective knowledge of SDM development methodologies and prepared the necessary documents related to this project for SDM Audit purposes.
• Used QA methodologies and proficient in automated testing tools like Quick Test Professional QTP , WinRunner for test case management and defect tracking in Mercury Quality Center and Test Director.
• Involved in all aspects of testing such as preparation of test Strategies, test plans, test cases and test execution for system, functional and end to end regression testing.

Confidential

Technical Architect, Card Production Systems Department

• Involved in a release environment maintenance and technical support for the development efforts for CAMS application for processing the new Chip Card with PIN requests in UK and Ireland.
• Effective knowledge of SDM development methodologies and prepared the necessary documents related to this project for SDM Audit purposes.
• Involved in all aspects of testing such as preparation of test Strategies, test plans, test cases and test execution for system, functional and end to end regression testing.

Confidential

Development Lead, User Applications Group

• Responsibilities included maintenance and support of a marketing contract system.
• Developed, maintained and created user reports for the marketing contract system of a wholesale textile manufacturers division using Visual Basic, .NET, SQLSERVER and C tools.
• The Key deliverables were delivered on time and within the proposed budget and also with a very high success rate. This resulted in winning us the superior performance award from the client.

Confidential

Senior Software Engineer--Member of Scientific Staff

• Project Environment: Sun Solaris Workstation, Unix, C , Java
• Responsibilities included coding, analyzing, designing BSC/BTS software for CDMA mobile phones.
• Performed thorough root cause analysis with the help of captured data images from the BTS using the field reports and test engineers' assessments in the test laboratory and resolved the problems reported.
• Introduced software changes in test bed and loaded site versions in the test lab. After thorough testing and approval, patched changes on to the production system at the next scheduled maintenance window.

Confidential

Senior Technical Consultant,

• Responsible for providing technical leadership on development of critical Y2K subsystem
• Led a team of 5 members responsible for subsystem's design, testing and integration phases.
• Performed as liaison between the business groups and the technical development teams.
• Performed functionality, intersystem, regression and disaster recovery testing.

Confidential

Senior Programmer Analyst,

• Responsible for providing design, development and database maintenance support for the SMDS Switched Multiple Data Services system-- a high speed, packet-switched data service.
• Designed software to maintain the inventory of the circuits and related transmission information
• Added 3 new features to provide enhanced security measures through address authentication, verification and screening to prevent data misrouting and unauthorized access.
• Developed 5 online authentication and verification screens for the customers using CICS and DB2 and assisted the DBA in performing the database maintenance activities