Area Sales Manager Resume
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Dallas, TX
SUMMARY
- Business Manager with 22 years of leadership in delivering optimal Sales Results, Service Delivery and Call Center Operations.
- Exceptional strengths include Business to Business Sales (B2B, B2C), Consultative Selling, Creating Strategic Partnerships, and Operational Management.
- Highly skilled in recruiting and coaching sales teams to exceed all goals.
- Managerial skills include: Process Improvements, Conflict Resolution, Business Acumen, Building Effective Teams, Innovator, Critical Thinker, and communicating effectively with all levels of management.
- Administratively astute in force management, project management, and preparing reports accurately for forecasted outcomes.
PROFESSIONAL EXPERIENCE
Area Sales Manager
Confidential, Dallas, TX
Responsibilities:
- Recruit, Hire, Train and Motivated 7 Business Development Managers
- Monitor daily operations and performance of sales team
- Emphasis in identifying recycling benefits for Corporate clients
- Retain and recruit new business to increase City Revenue
- Contribute to recycling infrastructure.
- Utilized strategic planning skills to map out the territory for penetration
- Listen attentively to customers concerns and provided a well thought out sales solution.
- Consistently exceed sales call activity (Hunter/Farmer)
- Managed accounts receivables (collections) for past due accounts
Business Development Sales
Confidential, Houston, TX
Responsibilities:
- Cultivated strategic partnerships with Fortune 500 companies.
- Executed marketing strategies to exceed 100% of quarterly sales objectives to achieve yearly goals.
- Negotiated agreements for Educational Training (Human Resource Management, Leadership, Change Management, Critical Thinking, and Discounts for Employees….etc.) products, services, solutions, programs and pricing within assigned account base.
- Assisted with registration of employees returning to school.
- Partnered with CIO and other C - level Executives to influence business strategies by services offered.
- Provided updates on accounts via Sales Force/CRM
- Revitalized once dormant accounts by establishing relationships and rapport with current C-level executives and managers.
- Worked from Virtual/Home Office. Covered Houston and Beaumont territory.
Executive Recruiter - Technical Recruiters
Confidential, Houston, TX
Responsibilities:
- Used ATS to search for qualified applicants.
- Submitted applicants to open positions for various corporations
- Initiated 1600 calls per month to potential applicants in an effort to fill open positions.
Market Sales Manager
Confidential, Houston, TX
Responsibilities:
- New Business Development in start-up market to secure additional venues for “Uverse Campaign.”
- Generated revenue of $2.4MM within 9 months calling on builder, apartment, condo and single-family homes.
- Excellent time management and organization skills. Managed inventory in access of 50k.
- Managed cost, revenue, profitability and all risks associated with program (P&L).
- Created Call Center, which saved company $250K in 5 months, and increased production by 50%.
- Met monthly with C-level/senior management and collaborated with Confidential & Confidential ’s local leadership to drive change, conceptualize ideas as well as plan and execute ideas for local consumer events in order to achieve sales goals.
- Resolved customer needs/concerns in a timely manner to ensure customer focus satisfaction is maintained Confidential all times.
- Received “Outstanding Achievement Award” within four month period.
- Implemented new process and procedures. Worked from Virtual/Home Office.
Sales Manager/Account Manager/Project Manager
Confidential, Houston, TX
Responsibilities:
- Managed 50 agents in Global Sales Call Center/Support/Operations - managed revenue in excess of $3.9 MM.
- Call Center - Ensured utility billing of service was correct, researched accounts for billing errors, posted adjustments for corrections, and reviewed billing. Discuss past due accounts (Collections) to prevent termination of service. Created new processes and procedures.
- Coached and developed a team of 25 agents in the Residential Call Center (inbound calls) to achieve $4.8 MM in revenue. Ranked top 5% of the District and CSSC Channel. Fortune 500 recognition all quarters of 2001. Attended “Winners Circle” two consecutive years 2000 & 2001. President’s Award 2001.
- Outline succession plan for each representative for career development.
- Sold products and service to assigned accounts while achieving 100% of quota ($850K) with outstanding profits of data solutions (Fiber, WAN, LAN, T1’s, VoIP and IVR) and Telephone Systems (Cisco Routers, Nortel, Avaya and Lucent) on Enterprise Accounts.
- Called on C-level Executives to provide benefits of doing business with Confidential & Confidential and build partnerships.
- Managed high volume projects totaling $55MM plus from initiation through delivery.
- Achieved 160% of assigned target each month while maintaining profitable revenue growth.
- Recognized as “Outstanding Salesman” of the month.