Project Manager Resume Profile

IT Systems Design and Implementation / Business Analyst

QUALIFICATION HIGHLIGHTS

Over 15 years experience working in IT has sharpened a diverse skill set including enterprise systems design, requirements gathering, systems implementation, project documentation, and providing related technical support.
A dynamic speaker, presenter, and trainer, skilled in employing clarity and humor to develop and deliver effective presentations / trainings to assorted audiences at all organizational levels.
Highly skilled in communicating executive direction to project stakeholders, establishing priorities and timelines, delegating tasks, and following through to meet project goals to ensure success.

RELEVANT ACCOMPLISHMENTS

Confidential

Collaborated with executive management to create a project plan, develop timelines, and to determine scope to design a system for conversion of official personnel files from hardcopy to digital format for 80,000 state employees.
Gathered and merged multiple state agency business requirements, technical requirements, security requirements, and user requirements which resulted in the creation of a prototype system.
Leveraged existing technology to build a conversion process Department of Revenue Imaging and a depository SAP with the ability to store both digitized legacy and newly created files for all employees.
Negotiated and partnered with vendors to design, test, and install project interface software.
Prepared presentations and led meetings to implement e - OPF for over 30 state agency HR offices trained end-users, created and maintained documentation, and supplied ongoing technical support.

Confidential

This position was tasked with implementing an enterprise-wide online training system for state employees:
Prior to e-LMS implementation, employee training records were decentralized across 40-plus agencies.
The initial vision for e-LMS was to consolidate state employee's existing training records and to offer a centralized location for future enterprise training delivery.
Partnered with agency training officers to implement e-LMS Commonwealth-wide, resulting in enterprise standardization of online learning, training records retention, and policy sign-offs within a unified system.
Became the state's e-LMS subject matter expert conducted trainings and seminars for up to 30 people on e-LMS administrative procedures and creating and posting SCORM-wrapped online courses.
Created and delivered comprehensive reports to executive decision-makers and agency training officers.
Established e-LMS as the official training standard application for state employees.

RELEVANT ACCOMPLISHMENTS Continued

Confidential

PMA Program members are exposed to a variety of core state management functions including budget operations, HR, policy development and enterprise program management via agency work assignments.
During the PMA year I completed management rotations in the Office of Information Technology, the Dept. of Transportation, the Dept. of Education, the Governor's Budget Office, and Human Resources.
While with the PA Dept. of Education I completed a study / id ED500502 related to graduation rates of migrant workers - later used by the federal government as a model for national analysis.

Confidential

Analyzed and modified existing business processes to streamline operations in the firm's Service Department resulting in a cost savings of approximately 30,000 per year.
Managed a staff of network technicians servicing 250-300 clients nationwide.
Performed onsite visits to build customer relationships and to install/troubleshoot software applications.