SUMMARY

• Six years of infrastructure, data center and server migration experience as project manager and more than ten years of experience in analyzing, designing, developing, implementing, testing and supporting business applications as project manager and developer.
• Personality traits include being organized, analytical and self - motivated while having the ability to manage teams, multi-task, be decisive, flexible and resourceful.

TECHNICAL SKILLS

• Project Management
• Project Planning Life Cycle
• Agile and Waterfall
• PMO experience
• Test Plans and System Testing
• MS Excel (Pivot Tables & Macros)
• Development
• Client Management
• MS Word, Project & PowerPoint
• Manufacturing: ERP & MRP
• Finance and Accounting
• MS Visio, One Notes
• Risk Management & Fraud
• Banking / Mortgage
• Documentation
• Credit Cards
• SharePoint Portal

PROFESSIONAL EXPERIENCE

Confidential, Frisco TX

Lead IT (Technical) Project Manager

Responsibilities:

• Managed successful migration of application, middleware, web and gap servers for the Global Fulfillment legacy application to the BOA Private Cloud
• Managed ten migrations for applications where the old servers were being decommissioned and the data centers were being closed or downsized and the new servers were being built in the BOA Private Cloud
• Updated multiple dashboards, prepared project plans and weekly status reports and held weekly meetings
• Utilized MS Excel, Project, SharePoint and Word

Confidential

Lead IT (Technical) Project Manager

Responsibilities:

• Provided project management oversight working with PMO, development, risk management, security, compliance, reporting, privacy and legal teams for four applications interfacing to and from the origination portion of the Empower Mortgage Loan System implementation with a two-million-dollar budget
• Prepared weekly status reports, held weekly meetings with business and internal and vendor technical staffs, oversaw the budget for each of the four projects and gave regular statuses to upper management.
• Oversaw four applications which were Home Insight, the customer facing Website for Confidential ; Genesis, the CRM system; PXP - OFAC Government Anti-Terrorism List lookup; and Motivator, the commission system for paying loan officers
• Oversaw development of Business Requirements and Functional / Non-Functional Specifications completed by business systems analysts using Waterfall methodology
• Worked with Confidential security team & Black Knight to correct non Confidential compliant software in Sales Edge
• Utilized Clarity; Technology included XML, Web Services and MQ Request / Response; MS Office

Confidential

IT Project Manager

Responsibilities:

• Provided oversight and asset management for two multi-million dollar projects for data center migrations of ten data center zones as Lead Project Manager for Cloud computing throughout the USA
• Coordinated the planning for the migration of 47 tenants who owned small to very large Confidential & Confidential internal business units from older versions of the cloud to Juno Open Stack
• Coordinated testing of the Migration Tool utilizing internal teams from Confidential & Confidential Testing, Release Management, Tech Operations, a major Confidential & Confidential internal customer and the outside contractors
• Conducted Project Planning activities including writing status reports; holding daily and weekly status meetings; coordinating vendor management activities; and updating of project plans, issues and risk logs, communication plans and time reporting utilizing Microsoft Project 2013, Visio 2013, SharePoint 2013, Office 2013 including SharePoint, Power Point, Excel with Pivot tables, Word, Outlook, One Notes; Prism; CMPM; Jeopardy; Confidential -Space and Q applications.
• Worked with Account managers, UNIX (Linux, Solaris and HP-UX) and Windows admins, security team, change manager, risk manager, and firewall / network engineers and install HP software and tools on new and existing Linux, UNIX and Windows servers
• Held weekly meetings for the length of each project. Project length varied from three weeks to four months
• Handled issues that arose utilizing Microsoft Link for video conference calls and Microsoft Outlook

Confidential

IT and Infrastructure Project Manager

Responsibilities:

• Tasks 2 (Americas) & Task 3 (Europe/Asia) - Managed the deployment including distribution and installation of HP tools to over 50 accounts and 100,000’s of servers. Each account required an introductory presentation; initial kickoff meeting; weekly status meetings; project plan; management of resources utilized by the account and risk, issue and action log
• Utilized MS Project 2013, MS Excel 2013 including pivot tables and MS SharePoint
• Task 1 (Managed Software Development: PMO Office - Managed seven projects to build customized scripts for HP account teams that support infrastructure for servers
• Managed the timeline for the entire team using Kanban Charts for project tracking
• Utilized MS Project 2013 and MS Excel 2013

Compugain

IT Project Manager

Responsibilities:

• Managed the Gold Image Alignment project within the framework defined by Corporate Project Management Office (PMO)
• Result - Migrated of 450 servers that were manually patched each month for Windows and Linux security updates to an automatic process
• Employed staff of five off-shore admins
• Tracked project activities that included weekly status reports, managing resources and budget of $500,000, risk analysis, issue resolution, completion of change requests and maintenance project backlog and schedule
• Utilized daily scrums, weekly status meetings and two burn down charts
• Facilitated weekly calls for software implementations
• Worked with functional and technical managers and development teams throughout Corporation to understand the risks and accept the new automated security update process over manual processes
• Handled technical issues like opening ports on servers and firewalls and solving installation issues
• Managed decommission of old HPSA server and Oracle database
• Utilized Clarity project management software, Knowledge Link for document retention and HP Service Manager (HPSM)

Confidential

Project Manager

Responsibilities:

• Coordinated successful data center migration of the Fiserv Unifi Mortgage Package within guidelines established by the Corporate PMO with $1.5 million budget into two Confidential Data Centers
• Result - Fiserv Unifi Origination System was migrated successfully into Confidential Created stable platforms for non-production, production and disaster recovery environments
• Managed four people on project team & worked with 50 on-shore and off-shore technical staff
• Worked with PMO office, senior level management and risk management team
• Coordinated project scope, planning, and installation of infrastructure (hardware and network)
• Supervised the installation, testing and configuration of the Unify mortgage application
• Migrated production and non-production Oracle and SQL databases from Chevy Chase to Confidential
• Completed upgrades for Oracle, SQL Server, Fiserv Unifi application and Citrix (replaced terminal services)
• Utilized Windows 2003 & 2008 Virtual Servers; Oracle, SQL Server, and Progress Databases; F5 Load Balancers; Secured FTP; Linux; Proxy Servers utilizing secured SSL with encryption; Web Services; Citrix for Client / Server; HP Service Manager; HP Quality Center; MS Excel (Pivot Tables and Macros); Clarity for project management and Knowledge Link for document storage; Progress; SQL Queries

Project Manager

Confidential, Plano TX

Responsibilities:

• Assisted development manager, project managers and quality testers to resolve critical issues before production implementation in order to make critical project deadline
• Worked with one of the other project managers to perform ACH and credit card penny tests
• Result - Empower was placed into production ready status for customer use
• Utilized SQL queries into Oracle Database

Confidential

Project Manager

Responsibilities:

• Completed requirements documents, source to target mapping and project timeline within two weeks. Original estimate was five weeks.
• Result - Project returned to Green (Go) status
• Utilized QAD Application, Oracle Database, Oracle SOR platform, SQL Queries

Confidential

Project Manager

Responsibilities:

• Upgraded QAD ERP Manufacturing Application from Version 9.0 to EB2.1 for two manufacturing companies
• Combined two companies which used two separate instances of QAD into one instance where both companies used the same instance to improve efficiency of operations
• Result - Management was able to merge manufacturing operations into one team for the two J-W companies which resulted in increased efficiency and reduced costs by eliminating duplicate efforts
• Solved issues as a member of the development team for end users and create and modify requirements, project plans, estimates of work, timelines, documentation, and source programs
• QAD Modules included: Financial (General Ledger, Accounts Receivable, Accounts Payable, EDI); Manufacturing (Shop Floor, Inventory, Distribution, Invoicing, EDI), Service (Contract Administration, Distribution, Invoicing, EDI)
• Utilized: Progress Language, Oracle Databases, LINUX scripts, Share Point Portal, SQL Queries

Confidential

Developer

Responsibilities:

• Utilized technical, manufacturing and financial skills to solve business issues including intimate knowledge of sales quotes to cash, product design to shop floor and customer support Issue to service
• Result - Completed 550 support tickets and new procedures to increase efficiency of operations
• Evaluated technical and business issues including developing complex user requirements
• Set project and task priorities by utilizing time box techniques
• Collaborated with senior management, controllers, department and operations managers and other key personnel across all functional areas
• Designed specifications and developed an interface to APEX accounting software to verify accounts payable transactions that identified $250,000 in duplicate payments to vendors
• Designed and developed an application that contained all of the information to satisfy audit requirements and saved two days of IS manpower each quarter
• Proposed and implemented the use of the automated cost feature working with the division controller that reduced the time to update the standard inventory costs from 2 man-months to one day
• Utilized Microsoft Excel, Project, PowerPoint, SharePoint; SQL queries; Progress Language; Oracle Databases
• Created user stories, scope definitions, detailed design documents, project plans, budgets, resource plans, statement of work (SOW), work breakdown structure (WBS), test plans and implementation strategies
• Oversaw efforts of project teams of five to ten people
• Utilized Microsoft Excel ; SQL queries to SQL Server Databases

Confidential

Project Manager

Responsibilities:

• Added customized features and designed enhancements to in-house credit card verification system
• Result - Successful client implementation of Credit Card Fraud Prevention on time and budget
• Utilized Agile & Scrum
• Established goals, timelines and performance benchmarks

Confidential

Developer

Responsibilities:

• Installed Algorithmic Valuation & Risk Management package in order to meet regulatory and audit requirements
• Result - 99.9% accuracy for pricing as compared to outside Market specialists
• Team of two developers met the deadline set my management, regulators and auditors to confirm value and the risks associated with $2 billion of bonds held as investments by FHLB
• Created design specifications, file layouts and report layouts by working closely with IT team members, Risk Management team and functional departments
• Created programs to handle the interface from the existing accounting package to Algorithmic package
• Customized reports in order to install Algorithmic Risk Management package to meet critical regulatory and auditor requirements
• Tested financial instruments (bonds, advances and swaps) to price correctly
• Utilized Progress Language and Database, SQL Queries

Confidential

Project Manager / Developer

Responsibilities:

• Reengineered databases, processes, extracts, interfaces and reports for MFGPRO (ERP Package From QAD (Progress, LINIX)
• Result - Confidential went from bankruptcy to profitability in three years
• Utilized manufacturing and financial skill sets to handle a myriad of external customer and internal user concerns as well as support functions such as EDI, label creation, and bar coding by delivering quality solutions
• Worked with senior management including the CEO, CFO, IT manager, IT Admin and external auditors to improve the accuracy and reliability of processes, data, extracts, interfaces and reports
• Employed SDLC processes to perform process improvement, scope definition, cost/benefit analysis, gap analysis, scope definition, statement of work (SOW), work breakdown structures (WBS), risk analysis, development, testing, and training of users
• Converted " Confidential Works" from client server to web-based application
• Result - Project implemented successfully. Allowed worldwide usage of app over Internet
• Developed project plan and functional specifications by evaluating old Visual Basic Code
• Budgeted for new hardware, software and internal and external resources
• Collaborated with Confidential engineers to validate complex formulae
• Consulted with outside audit team composed of engineers who verified all of the test results
• Prioritized tasks, scheduled resources, held status meetings and reported to management on progress
• Worked with external consultant remotely to develop application
• Created test plans and user / system documentation