my responsibilities were to ensure that all assignments accepted by the company were completed on time and in a professional and accurate manner. I transcribed legal, business, and academic audio files, webinars, and podcasts, edited other team members' transcription, and assisted with hiring processes.
I began as the Front Desk Manager at the Country Inns and Suites, and was promoted to General Manager of the sister property, the Confidential .
In this role, I am responsible for managing a team of 17 employees, resolving customer complaints and concerns, maintaining records, driving sales, and managing AR accounts.
Other duties, such as assisting with laundry, housekeeping, and night audit occur on a fairly regular basis as needed.
Confidential, Sidney, NE
I processed applications for the SNAP and Medicaid programs.
I also assisted potential clients with queries and complaints, and regularly filed paperwork to update client accounts.
I also maintained the office with supplies, scheduled maintenance of the state vehicles, and oversaw the work of a part - time aide assigned to the office.
I also assisted with documentation and data entry for Child Protective Services as needed.