SUMMARY

• 16+ years of overall IT experience with 11 years of Project Management in Confidential . Has extensive experience in Project Management and performed diverse roles viz. Agile Scrum Master, Project Manager, Environment, change and release management lead
• Currently performing the role of Scrum Master for around 4 years for a large web development project with globally distributed teams. Accomplished servant - leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, and leading cross functional teams. Expert in implementing Scrum processes, removing impediments and fostering self-management and building high performing teams
• Successfully managed mid-sized projects with revenues of up to $1M and team size of up to 30
• Expertise in financial management, change management, release management, defect management, issue/ risk management, resource management, portfolio management, vendor management, stakeholder management, delivery management, relationship building
• Interaction with senior management viz. AVPs, Senior Directors and Business on status, Issue/ Risk mitigation in ensuring successful delivery of the project
• Experience and expertise in Agile and Waterfall SDLC methodology
• Technical experience in Microsoft .Net technologies and project management experience in .Net, SQL, Oracle and SOA projects
• Experience in working with various Fortune500 clients viz. Kraft, Confidential, Confidential, Confidential, Confidential China etc. and executed projects of various types successfully viz. Application Development, Maintenance, Support and Process projects
• Expertise in domains viz. Insurance - Auto, Retail and Life Sciences
• Led RFP initiatives from delivery and been the point of contact for Scoping, Estimation, and Execution for these sales initiatives
• Has excellent people management, team mentoring and communication skills
• Self-motivated, highly organized and dedicated with a positive attitude
• Quick learner, Hardworking, Flexible and adaptable to fast changing technical/ domain changes/ challenges

• Staff management Change management
• Project planningProject reporting
• Resource managementRisk management
• Process improvementSupervising
• Managing project qualityAgile/SDLC methodologies
• Financial ManagementRequirement Analysis
• Retail/e-Commerce

PROFESSIONAL EXPERIENCE

Confidential, Madison, WI

Project Manager

Environment: Informatica Power Center 9.6.1, Hadoop, SQL Server, Oracle, Greenplum and Business Objects 4.2

Responsibilities:

• Instrumental in enhancing the PMO and its tools, libraries and methodologies
• Ensures project performs in accordance with planned budget, scope, quality and timeline
• Primary point of contact for the project
• Collaborate with the business lead to develop the project management plan and all related component plans
• Created and managed detailed project plans and ensured project execution of workflows, critical paths, and milestones
• Effectively managing a diverse group of team members from the business, IT and external service providers
• Identified, qualified, and documented risks and put in place appropriate mitigation strategies
• Implemented risk mitigation plans
• Analyze project performance and provide accurate and timely reporting of project metrics
• Reported project status to team, PMO, and project KPIs to management through regular status reports, management reports, and communication meetings
• Manage project changes
• Resolve cross-functional issues at project level
• Report project progress and status of issues, risks, milestones to Sponsor/Steering Committee

Confidential,Northfield, IL

Scrum Master / Project Manager

Environment: .NET 4.5.2, C#, Visual Studio 2015, KnockoutJS 3.3.0, SQL Server 2014, Bootstrap 3.3.5 (for Responsive Web Design), Azure Service Bus (using Azure SDK 2.6)

Responsibilities:

• Collaborate with business sponsors in grooming and prioritizing requirements/ stories based on business value for 3 integrations viz. RISE, PIM, DAM and Website
• Integration and Release planning for the project
• Facilitate user story elaboration meetings between Product owner/ SMEs and Development team
• Schedule/ facilitate sprint planning meeting(s) prior to the beginning of each sprint for globally distributed teams
• Schedule and facilitate daily stand up meetings with cross functional teams
• Track daily burn down, identify and resolve impediments. Identify and mitigate issues/ risks and escalate to senior management for timely resolution and successful delivery of the project
• Facilitate retrospective meetings at the end of each sprint. Ensure highest priority retrospective points are followed up on and closed out for continuous improvement
• Work with Architects, SMEs/ Business analysts, Infrastructure and other teams for resolution of impediments in timely and cost effective manner
• Facilitate meetings with key Culinary users in identifying the shortcomings of existing system and understanding their expectation from new system
• Risk/ Issue/ Dependency tracking/ mitigation and status reporting (story burn up, Defect trend etc.) to steering committee/ PMO
• Involved in RFP, estimation, sizing, competitive comparison analysis and execution, capacity planning and budget management of the project

Confidential, Northbrook, IL

Scrum Master / SAP Business Objects 4.x SME

Responsibilities:

• Collaborate with solution delivery/ business in product backlog grooming and prioritizing requirements based on business value
• Performed the role of Scrum master for data analytics track.
• Schedule/ facilitate sprint planning meeting(s) prior to the beginning of each sprint
• Schedule and facilitate daily stand up meetings with cross functional team
• Sizing user stories using planning poker, capacity planning and tracking daily burn down
• Identify impediments and work with various teams viz. User Management, Data Warehouse, SAP Architects and Infrastructure for timely resolution
• Facilitate sprint demos and retrospectives for continuous improvement
• Project Status reporting, Risk/ Dependency/ Issue tracking, mitigation and reporting

Confidential, Mooresville, NC

Change and Release Management Lead

Responsibilities:

• Planning of environment needs based on requirements
• Responsible for physical/virtual DTQ environment planning
• Regular meetings with project teams to manage dependencies and align with appropriate efforts
• Environment Updates, SharePoint status reports and PMO dashboards
• Accountable for the maintenance and provisioning of all Dev, Test, Regression, Staging and Performance environments for different releases
• Provide guidance to testing and configuration/release teams in the preparation of code delivery, environment usage, and test phase planning
• Coordinate initial deployments and during environment build out activities (services)
• Coordinate system and user access requirements
• Environment defect remediation and support
• PMO environments issue and risk identification and remediation
• Collect metrics and collect data towards SLA’s during the course of project work

Confidential, Milwaukee, WI

Project Manager

Responsibilities:

• Managed more than 12 projects in the portfolio with onsite/offshore technical team of 30+
• Responsible for identifying, analyzing and managing project risks
• Ensuring that projects conform to NM’s methodology and required standards
• Holding weekly internal and external meetings on progress
• Managing staff to ensure that all milestones are achieved within the agreed timeframes
• Ensuring effective quality control processes are in place to monitor deliverables produced
• Maintaining Business Partner relationships
• Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business

Confidential

Project Manager

Responsibilities:

• Plan and manage future rate revision release schedules
• Review the rate revision change request
• Gather requirements, ensure design document with changes required and code changes, if any
• Co-ordinate with Performance testing team, QA team, RR Business Manager, Infrastructure Team, Business Representatives, Release manager
• Manage knowledge retention
• Measure the project quality and productivity and rollout improvement steps
• Review the delivery quality and productivity with Confidential
• Identify and manage risks, gaps, and issues and liaise among IT team, customers, stakeholders to ensure smooth delivery
• Prepare, Analyze and submit weekly project status reports to Senior Leadership
• Escalate critical technical issues to PMO leads

Confidential

Project Manager

Responsibilities:

• Overall responsibility of delivering quality product to the customer
• Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
• Single point of contact for reporting progress, delivering documentation and resolving issues
• Managing staff to ensure that all milestones are achieved within the agreed timeframes
• Ensuring effective quality control processes are in place to monitor deliverables produced
• Maintaining Business Partner relationships
• Responsible for identifying, analyzing and managing project risks.
• Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business

Confidential

Project Lead

Responsibilities:

• Responsible for designing and building the automated workflow solution using K2.net workflow solution with single sign-on implementation
• Menu customization based on the role (authorization)
• Services built on the framework enabled multi-lingual and multi-device capabilities
• Reporting framework with end-to-end monitoring and tracking of the service request and SLAs
• Analyzing business requirements and performing Impact Analysis and creation of high level design
• Preparation of Technical specification/ low level design
• Mentoring and helping team in technical implementation
• Design and Code reviews to ensure better code quality and maintainability
• Technical support during UAT
• Transition to Production Support team

Confidential

Technical Lead

Responsibilities:

• Hosted more than 140+ services ranging from HR (Hire to Retire), Finance (Request to Pay to Settlements), Commercial (Procure to pay), Facilities, Learning and Content Management on eSupport platform
• The platform is custom built on Microsoft ASP.NET, Share Point Portal 2003 and SQL Server 2005
• As a Platform admin, responsible for
• Requirements Gathering
• Cost benefit analysis of hosted services/services deployed being provided
• Mapping of requirements to the features available
• Impact Analysis of the customizations to be done
• Effort Estimates
• Development for enhancements - workarounds
• Generating SLA based reports and provide Business Owners for process improvements