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Hardware And Software Tester Resume

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Las Vegas, NevadA

SUMMARY

  • A seasoned, goal - focused AC-Scrum Master, Project Manager, Agile Coach and efficiency expert with a proven ability to transform underperforming teams into dynamic, customer-centric assets.
  • An analytical and detail-oriented leader recognized for the proactive approach to identifying root-causes of complex issues, training teams on new technologies, and taking over struggling projects to achieve critical deadlines.

PROFESSIONAL EXPERIENCE

Confidential - Las Vegas, Nevada

Hardware and Software Tester

Responsibilities:

  • Project details to be included when possible

Confidential - Enumclaw, Washington

Senior SCRUM Master & AGILE Coach

Responsibilities:

  • Organized and facilitated daily stand up meetings, mid-sprint goal reviews, prioritization updates, retrospectives, and release planning schedules which resulted in meeting deadlines, delivery of products and new services
  • Track and communicate team velocity, sprint status, and release progress
  • Organized and facilitated cross team IT interactions with other departments and vendors who do not practice Agile
  • Utilized Agile Methodology to deliver products on time and drive team engagement while not shoe horning teams into just one Agile model.
  • Identified and removed impediments and distractions to allow team members to focus on current priorities
  • Facilitated discussion and conflict resolution
  • Assisted with internal and external communication, improving transparency, and broadcasting information
  • Utilizing Scrum and 4DX principles: Spearheaded an effort to reduce domestic hours lost to inefficient processes and bloated code. The effort was a year long initiative run side by side with standard work efforts and resulted in the saving of over 8,500 internal process hours. Vast improvements in employee, remote worker, and external customer satisfaction numbers via smoother and more efficient processing times have been the result of the effort

Confidential - Seattle, Washington

Lead SCRUM Master & Senior Project Manager

Responsibilities:

  • Championed use of SCRUM and Agile principles to create the first fully functional SCRUM team at National Research. This model resulted in the scaled growth to (8) teams currently.
  • Shared Project Goals, Product Knowledge and hosted detailed discussions between team and business to eliminate unknowns, open lines of communication, and cross department understanding to help all parties see issues and work on solutions.
  • Worked to eliminate single points of failure or silo'd knowledge, even with team members located in 3 different time zones daily
  • Protect team from over-commitment, guard against over & under-utilization of resources, managed backlog, to keep team on track and on time, to complete commitments. This raised the SCRUM/Agile profile to the point of acceptance and use in other parts of the company
  • Manage the lifecycle of code development, from ideation, to sprints, to UAT and final deployment
  • Coordinate and manage code releases along with communication of new features to clients, in-house and external, both foreign and domestic
  • Provide a voice to team impediments/risks to NRC Business and helped eliminate them
  • Managed multiple projects in both Agile and Waterfall development environments, depending on stakeholder request, requirements, timeline, and resources available

Confidential - Kent, Washington

Project Manager - Agile

Responsibilities:

  • Managed large power sub station build & commercial projects with an average bid award of $2.25 Million
  • Command Center Team Leader during emergency storm restoration efforts
  • Using proven team building, PMP and Agile methodologies, was able to merge the entirely new business section under one manager. Reprioritization of all duties to more effectively achieve company goals resulting in cost savings in salaries and man power to employer
  • Proactively coach and motivate struggling employees to help them succeed, and obtain promotions
  • Integral to profit margin improvement by significantly reducing work backlog, facilitating successful job completion and reducing time requirements
  • Assigned as Lead Project Manager responsible for the coaching and development of new project managers to ensure they are successful within the company
  • Directed over 600 individual construction projects, all with varying timelines and build schedules, vastly improving department image and streamlining processes
  • Created a process for recognizing new revenue streams that is now being utilized across the company, leading to increased revenue both for the company and their prime customer, Confidential Energy

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