PROFESSIONAL SNAPSHOT:

• Dynamic, energetic, motivated are the words that best describe me.
• I have a passion for data and success and have experience leading many large - scale corporate systems projects and data initiatives and teams to success.
• I’m a results oriented leader experienced in strategic planning, people management, and managing multi-million dollar projects.
• Experience spans over many years in consulting and management positions with experience in data warehousing, business intelligence, information management, converged infrastructure and recently big data. Industry experience includes: Healthcare, Finance and Banking, government, utilities, insurance, retail, manufacturing, telecommunications, large-scale engineering and transportation sectors.
• Highly creative and innovative in demanding situations with an ability to understand and manage competing priorities and strategies.
• Project leadership / functional leadership of teams with a minimum size of 6 employees and consultants from different disciplines over a 20 year span.
• Actively manage stakeholder expectations, inform and involve on a regular basis and in an appropriate manner.
• Worked with international teams for the last 10 years from Switzerland, India, and South Africa.
• Managed diverse geographic teams (on/off & in/near shore) focused on client satisfaction with a proven ability to promote effective teamwork and transfer knowledge between groups.
• Always helping to build up a supportive culture of cooperation and teamwork.
• Over 7 years of Consulting Firm experience managing medium and large, complex projects at customer sites, including supervision of technical consultants on a project-by-project basis, within set budget and timeframes.
• Responsible for overall client relationship, satisfaction and determining follow-on business opportunities. Worked with Sales and Business Development Managers to pre-qualify bidding opportunities and responses to RFP’s, generating costing estimates and determining bid/no-bid on project solution opportunities for existing and new client engagements for fixed price and time and material opportunities for Agile and Waterfall SDLC projects.

PROFESSIONAL EXPERIENCE:

Confidential, El Dorado Hills, CA

Sr. IT Project Manager

Responsibilities:

• Led and managed the scope definition and lockdown of the Care1st member migration systems integration project for Applications, Reports and interfaces, with key Stakeholders.
• Worked closely with the Program Manager for Vendor Readiness business rollout.
• Defined the Care1st migration approach for Regulatory and Operational reports to BSC systems.

Confidential, Rancho Cordova, CA

Manager, Encounter IT Operations

Responsibilities:

• Management re-organization to report directly to Confidential Director of IT. A team size of 16. Working closely with the new Manager of Enterprise Business Operations (EPO) and the Confidential Encounter IT Operations Manager, East to perform role-realignments and position calibrate positions to the new organization structure.
• Commenced as a number one priority.
• Co-ordinated a uniform set of completion reports across all lines of business.
• Promoted by Confidential to take up the Encounters Remediation and Submissions team of 15 people.
• A mix of both business and IT staff. Some staff members from the Confidential team (Medi-Cal line) were also part of the new Encounters Submissions group.
• Responsible for meeting state regulator (DHCS) submission deadlines, timeliness, correctness, volume and accuracy of Encounter data according to the Quality Metrics for Encounter Data (QMED) measures. Ensured all Encounters passed the state regulators Post Adjudicated Claims and Encounter System (PACES).

Manager, Business Analytics

Confidential

Responsibilities:

• Resolved ACA claim and member enrollment errors
• Evaluated Netezza / IBM Pure Analytics and Informatica IDQ product sets.
• Produced a prototype for an automated Claims & Membership Error Management system.
• Progressed Medicare and MediCAL claim errors for resubmission to external government agencies.
• A management restructure of key lines of business - Medicare, ACA & Medicaid led to each performing their own error correction processes and the dissolving of the Error Remediation Team

Project Manager

Confidential

Responsibilities:

• IBM DB2/COBOL and SAS BI environment to an Oracle / Informatica and SAS on Linux DW/BI environment.
• Project involved negotiating with two 2 vendors (HP & IBM) to migrate and re-write specialized COBOL data extracts and applications for the medical management systems, 3rd party claims processor in Colorado and Confidential Federal Services for 9 million health coverage plans.
• Cisco SAN Project to Refresh 18 obsolete SAN network blades on the HealthNet Fabric.
• Upgrade both switches (A & B) and the supervisor modules on both switches.
• VPN Ethernet Project for circuit upgrades and replacements across 85 sites.
• Managed two 2 vendors to convert all WAN circuits to Ethernet to maintain currency and ensure continued vendor product support.
• Building security for federal military bases and non-government sites.
• Riverbed Steelhead Project for system upgrade of the WAN Optimization controllers.
• Providing regular progress reports and dashboards to Senior Management using Planview.
• Managed on and off shore development teams.

Confidential, Folsom, CA.

Project Manager

Responsibilities:

• First project was a Disaster Recover project to implement a DR solution for the Rancho Cordova data center. I streamlined the PMO implementation approaches for infrastructure projects to ensure a rapid delivery and to expedite the project delivery milestones.
• Leading customer engagements to ensure that they meet all scope, time, budget and quality expectations, through planning, controlling and managing customer projects and expectations.
• Working with the customer and third party vendors to plan and implement solutions to customer problems. Integrating projects and change requests that have a significant continued impact across multiple disciplines and business units.
• Creating, managing and monitoring overall project, budget, resources, scope, and timelines tracking issues/risks and determining mitigation plans. Managing client and vendor relationships. Providing regular progress reports and dashboards to Senior Management and Clients. Managed on and off shore development teams.
• Providing regular progress reports and dashboards to Senior Management using Planview.

Confidential, Rancho Cordova, CA

Senior Project Manager

Responsibilities:

• Led the AIM project start-up phase, creating scope definition, project charter and requirements gathering foundational aspects of the project to ensure overall project success.
• Created a partnership with the business affiliate Confidential and setup and drove the project steering committee meetings.
• Created a strategy with the business at Confidential to realize a phase II Data Warehouse with a Big Data platform and the technical team stood up a standalone Apache Hadoop environment (3 servers x86 machine cluster) with MapReduce + HDFS to start experimenting.
• Key Components of the AIM project include:
• EPIC Ambulatory EHR program build for Enterprise.
• EPIC Inpatient EHR program build.
• Order entry capability for AIM clinicians.
• Telecommunications system - Patient Intake/Call Center.
• Enterprise Document Scanning capability.
• Web portal and other communication formats for patients and caregivers. SharePoint / EPIC data integration.

Confidential, Redmond, WA

Project Consultant

Responsibilities:

• Short-term engagement to review and document the existing global training program quality review process and BI analysis aggregation processes for the Sales, Marketing and Services Group (SMSG) and made recommendations for improvements in data collection and delivery mechanisms for build performance of NSAT/RIS targets to senior management.
• Compiled and presented quality metrics business process and technical capture recommendations for root cause and COE. (Correction of Error).

Confidential, Bellevue, WA

Technical Delivery Project Manager

Responsibilities:

• Developed a comprehensive build, inventory and development schedule for all ES systems impacted by the projects, and drive the same once in place.
• Facilitated communication between Business Solutions/Architecture/ EPO Project Manager and the Development team; enable team collaboration.
• Point of Contact for all dates related to development milestones.
• Point of Contact into development for the EPO for development resources as needed.
• Ensured consistent and neutral communication and messaging for each project from development to the rest of the team.

Confidential, Portland, Oregon

Senior Project B2B Delivery Manager

Responsibilities:

• Leading the high profile, highly visible EDI replacement project.
• Replacing legacy EDI product (AMTrix from Axway) and implementing replacement product and rolling out across 34 countries.
• The EDI automation and integration for supply and value chain activities (order processing, delivery, invoicing, and payments, etc.) involving multiple business partners.
• Leading the EDI upgrade project for product XIB connected to the legacy application suite..

Confidential, Portland, Oregon

PMO Engagement / Delivery Manager / Director

Responsibilities:

• Successfully working with clients (local and out of state) to commence project engagements, obtaining sign-off on Change Orders and deliverables acceptance, commencing invoice payments and ensuring continuing satisfaction and follow-on work.
• Responsible for branch revenue for projects at 30%.