Programme Manager Resume Profile
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QUALIFICATIONS SUMMARY
- Recommended the programme approach and governance and prepared the approved business case.
- Facilitated requirements definition workshops
- Initiated, led, developed and delivered a complex, multi-parameter PMO/BPO Business Process Outsourcing across a matrix organisation
- Project Phases Project Initiation, Project Planning, Project Execution, and Project Monitoring
- Prepared and published standard PMO templates, deliverables, shared folders filing system and managed the PMO processes
- Sony Ericsson Project Methodology Analysis Phase, Planning Phase, Establishment Phase, Realization Phase, Handover phase, and Conclusion Phase
- Scope/Requirements Definition
- Business Analysis Critical thinking and Problem Solving and SDLC lifecycle development
- Utilized Sharepoint 2010 to ensure that global infrastructure team had ready access to all documents related to projects.
- Project Controls Quality Assurance, Risk Analysis, Change Management, and Risk Management Planning
- Capacity Management Sarbanes Oxley Tracking/reporting, Effort based planning, Cost Management, Forecasting
- Information Systems Management
- Experience with Excel, Microsoft Project Server, Salesforce, Clarity, Shared Point, Scheduling, Visio, SAP, PeopleSoft, Word, Outlook and Adobe
- Demonstrated ability in leading large, cross-functional project teams
- Experienced in all phases of the software development process
- Excellent balance of customer-facing and software development experience
- Creative, forward looking, and capable of understanding and applying new concepts
- Excellent written, verbal and interpersonal communication skills
- KEY ACCOMPLISHMENTS
- Achieved multi-million dollar savings by leading the IT Design teams to deliver network solutions Component Supplier Management System for a new phone software development unit in Cergy, France and in Campinas, Brazil.
- Achieved multi-million dollar cost savings by leading the contract negotiation team in Miami.
- Created a modification in SAP system to manage and measure AR deductions Pricing, Shipping, Defective Items, etc. .
- Responsible for internal control operations. Reduced costs by 20 while maintaining company market expectations.
PROFESSIONAL EXPERIENCE
Confidential
Programme Manager
Navigated demand/projects processes.
- Responsible for full life cycle of portfolio of projects from project initiation to completion following project management methodology according to global standards and practices.
- Responsible for providing a balanced blend of program and project management services, including but not limited to Collaborating with the program sponsors and senior business and technology leaders, setting and reviewing objectives, coordinating activities across projects, and overseeing the integration and reuse of interim work product.
- Develop processes, tools, templates, and techniques for managing a portfolio of programs and projects at Client
- Manage a set of projects under a program with traditional tools, MS Project, Excel, PPT, etc. Provide status reports for progress and funding. Identify risks, issues, and scope changes when necessary.
- Identify business requirements, tasks, resources and other inputs required for projects to materialize.
- Work with various business units to demonstrate value of project management agile or waterfall .
- Aligned resources, managers and stakeholders across the project.
- Prepared and maintained the Project Plan or Project Execution Plan , Stage and Exception Plans as required.
- Managed project risks, including the development of contingency plans.
- Liaised directly with the business to ensure project goals and objectives are in line with company requirements and values.
- Applied known project methodologies such as PMI to designing and applying an appropriate project management framework for all projects using relevant project standards .
Confidential
Senior Project Manager Reporting to the Deployment Services
Navigated demand/projects processes.
- Responsible for full life cycle of portfolio of projects from project initiation to completion following project management methodology according to global standards and practices.
- Aligned resources, managers and stakeholders across the project.
- Directly accountable for the success of all projects including project deliverables, project deadlines and budget variances.
- Prepared and maintained the Project Plan or Project Execution Plan , Stage and Exception Plans as required.
- Managed project risks, including the development of contingency plans.
- Liaised directly with the business to ensure project goals and objectives are in line with company requirements and values.
- Applied known project methodologies such as PMI to designing and applying an appropriate project management framework for all projects using relevant project standards .
Confidential
Senior Project Manager Reporting to the Head of the Global IT Programme Management Office 2004-2010
- Managed all aspects of multiple global programmes.
- Lead responsibility for development and management of PMO, project and management processes for 20 million.
- Managed successful multiple relocation projects involving regional MU offices in North America, South America and Europe. These relocations included IP telephony design, network infrastructure design and installation.
- Used infrastructure programmes included: Networks - LAN/WAN/wLAN Cisco , IP Telephony VOIP Cisco , Server Mngt, Security FW IPS , Storage, RAS, Desktops Workplace, Applications, Data Centers.
- Navigated SEMC IT demand/projects processes. Fulfilled CRM roles different regions on an interim basis while the positions were filled.
- Responsible for full life cycle of portfolio of projects from project initiation to completion following project management methodology according to Sony Ericsson global standards and practices.
- Aligned resources, managers and stakeholders across the project, including 3rd party outsourced service providers SLAs and OLAs.
- Directly accountable for the success of all projects including project deliverables, project deadlines and budget variances.
- Prepared and maintained the Project Plan or Project Execution Plan , Stage and Exception Plans as required.
- Managed project risks, including the development of contingency plans.
- Liaised directly with the business to ensure project goals and objectives are in line with company requirements and values.
- Applied known project methodologies such as Prince 2, PROPs Ericsson Project Methodology and PMI to designing and applying an appropriate project management framework for all projects using relevant project standards .
- Participated in process improvement of overall PMO infrastructure by creating toolkit for project managers.
- Negotiated and defined Service Level Solutions with IT solutions teams based customer's expectations.
