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Senior Project Manager Resume

Phoenix, ArizonA

SUMMARY

  • Senior Project Manager (PMP) with over 18 years of experience and expertise in Management, Development & Delivery of high value business applications in the range of $500K to $2M.
  • Experience with wide range of client business domains including Health Care, Banking, Insurance, Airline, Retail and Telecom.
  • Managed multiple projects in different technologies through the complete software development life cycle (SDLC) of estimation, budget management, resource management(recruiting/staffing), team building, team consensus, developing project scopes(budget, timelines and delivery dates), planning, development, testing, documentation, training and delivery.
  • Experience and expertise across Systems Development Life - Cycle (SDLC) phases and roles including Solution and System Architecture due diligence, Business Analysis, Design, Development & Implementation in the area of Web, Client-Server & Mainframe Technologies.
  • Extensive experience in Onsite/Offshore delivery model with greater awareness of values, attitudes & behaviours of different cultures gained from interactions with customers across continents.
  • Solutions-driven professional and a veteran in managing and designing/ implementing technical solutions for fortune 100 companies like Confidential, Confidential, Continental Airlines, TOPS, Ahold, Sprint, Farmers, Insurance, and General Electric(GE)
  • Expertise in business development, effective leadership communication, resource alignment and management strategies, people management, team building and competencies development.
  • Program/Project Management: Solutions due diligence, Business requirement analysis, SOW negotiations, Resource strategy and management, Vendor management, Business and Vendor client relationship management, Onsite/Offshore delivery management, Team building and competencies development, Leadership presentation, Status tracking & executive reporting, Software quality and configuration management.

TECHNICAL SKILLS

Project Management Tools: MS Project, Clarity, Share Point Remedy, Quality Center, PIV, SAP

Office Packages Tools: MS Excel, MS Power Point, MS Word, MS Viso, Lotus Notes

Business Domain: Health Care, Banking, Insurance, Airline, Retail and Telecom

Methodologies: Agile, RAD, Waterfall, Iterative, ITIL process

Quality Process: ISO 9000, Six Sigma, TQM, CMMI, ITIL, SOX

Microsoft & Sun Technologies: WEB SERVICES, WCF, XML, SILVERLIGHT, PRISM, Team foundation Server (TFS), Visual Studio, ASP.NET, Java, J2EE, JSP, EJB, Servlet, JMS, JDBC, C.

Database: DB2, IMS DB/DC, MS- Access, Oracle, MS SQL Server

Data warehouse / ETL: MS SQL ServerIntegration Services (SSIS)

Reporting Tools: MS SQL Server Reporting Services (SSRS)

Mainframe Technologies: COBOL, CICS, JCL, ENDEVOR, VSAM, SDF, EXPEDITOR, SPUFI, FILE-AID, TRACE MASTER, INSYNC REXX, CHANGE SYNERGY, INFOMAN, CA7, CA11

Others: MQ, Cognos, Dimension, Control-M, ICD-10, Business Intelligence/ETL MIS Reporting.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, Arizona

Senior Project Manager

Responsibilities:

  • Program/Project Management to drive the implementation of a strategic Infrastructure initiative.
  • The effort involves the stand-up of cloud computing capabilities to include: consolidated infrastructure, provisioning automation, systems management, application assessments (for fit) and subsequent migration activities.
  • Managing a wide variety of infrastructure solutions supporting a high volume infrastructure; including designing, configuration, capacity planning and monitoring solutions.
  • Managing all areas that support the cloud infrastructure, including automation frameworks, operating systems, network, security, and storage
  • Communicates effectively with project teams that are responsible for managing and implementing requirements. Collaborates with architecture and program management teams to set the direction for cloud infrastructure.
  • Responsible for resource development and deployment strategies for the program, including team building and competencies development, to ensure project deliverables meet contractual obligations and schedule.
  • Liaison between client and vendor to manage vendor resources, billing, invoices, SOWs etc.
  • Manage stakeholder communications, including executive presentations, Program/Project status, risk, issues, and variance reporting, escalations management and communications.
  • Mentor and support new project associates when required.
  • Identifying and tracking key Program / Project milestones
  • Engage impacted teams for the end to end project & conduct Project kick-off sessions
  • Lead multiple teams for project initiation to execution to completion
  • Understand High Level Business Plan to create Project Charter
  • Ensuring integration of projects and adjusting project scope, timing, and budgets based on the needs of the project
  • Facilitating implementation and post implementation reviews across cross-functional teams and working closely with technical delivery and portfolio management to ensure best practices are carried forward

Confidential, Louisville, Kentucky

Senior Project Manager

Responsibilities:

  • End to End project management managing 20 member technical team and coordination among technology, business and vendor stakeholders for Quarterly major releases
  • Identify new business opportunities during project delivery and develop account growth area to support program.
  • Responsible for resource development and deployment strategies for the program, including team building and competencies development, to ensure project deliverables meet contractual obligations and schedule.
  • Manage stakeholder communications, including executive presentations, Program/Project status, risk, issues, and variance reporting, escalations management and communications.
  • Identifying and tracking key Program / Project milestones
  • Mentor and support new project associates when required.
  • Ensuring accurate reflection of project budgets, forecasts and actuals
  • Coordinating with cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the course of the development life cycle
  • Facilitating implementation and post implementation reviews across cross-functional teams and working closely with technical delivery and portfolio management to ensure best practices are carried forward

Confidential, Phoenix, Arizona

Senior Project Manager

Responsibilities:

  • Program/Project Management in Data warehouse platform in the range of $500K to $2MM.
  • Managed implementation of MIS Reporting Projects for Global Markets
  • Managed Implementation of ETL on SSIS and MIS Reporting on SSRS for Global Markets.
  • Identify new business opportunities during project delivery and develop account growth area to support program.
  • Responsible for resource development and deployment strategies for the program, including team building and competencies development, to ensure project deliverables meet contractual obligations and schedule.
  • Liaison between client and vendor to manage vendor resources, billing, invoices, SOWs etc.
  • Manage stakeholder communications, including executive presentations, Program/Project status, risk, issues, and variance reporting, escalations management and communications.
  • Conduct performance management of Project resources.
  • Mentor and support new project associates when required.
  • Identifying and tracking key Program / Project milestones
  • Engage impacted teams for the end to end project & conduct Project kick-off sessions
  • Lead multiple teams for project initiation to execution to completion
  • Understand High Level Business Plan to create Project Charter
  • Ensuring integration of projects and adjusting project scope, timing, and budgets based on the needs of the project
  • Facilitating implementation and post implementation reviews across cross-functional teams and working closely with technical delivery and portfolio management to ensure best practices are carried forward

Confidential, New Jersey

Project Manager

Responsibilities:

  • Project Management with intensive coordination, team management, and stake holder management.
  • Manage stakeholder communications, Project status, risk, issues, and variance reporting, escalations management and communications.
  • Managed the successful initiation, execution and completion
  • Responsible for planning, estimation, budgeting, tracking and monitoring
  • Overall responsible for User acceptance testing phase across different teams
  • Implemented effective change control processes
  • Defined, collected & monitored metrics to manage process performance, and output quality

Confidential

Project Manager

Responsibilities:

  • Plan, direct and coordinate the Project providing new development and support services for Flight operations Transformation (FOT) to modernize its current legacy based system by adopting Service Oriented Architecture. The solution is developed primarily for Continental Airlines as a customer and Airlines Portfolio - that supports different airlines customers.
  • Project setup, planning, Estimation, Budgeting, tracking, monitoring and coordinating project execution
  • Direct and manage a team covering a team of around 35 resources
  • Project Management with intensive onsite/offshore coordination, team management, and stake holder management.
  • Manage stakeholder communications, Project status, risk, issues, and variance reporting, escalations management and communications.
  • Ahold Parent company has sold TOPS to Financial Company Morgan Stanley
  • All TOPS IT infrastructure and Supply Chain and In Store (POS) applications are fully integrated within Ahold.
  • TOPS wants to build its own standalone IT environment
  • All the TOPS related for data for Supply Chain, Procurement, Store Order Management, Store Billing, Inventory Management, In Store application (POS) related to be migrated into new environment
  • 1 year project to separate applications so that they can be used for TOPS only in a dedicated environment
  • Plan, direct and coordinate the Project providing new development and support services for the Retail Tower of Applications of the multiple brands of stores of TOPS
  • Participate in the Project Management Committee that includes representatives from the Client and other vendors, to define/refine processes
  • Plan, direct and coordinate a project development and providing Production Support and Maintenance services for the Supply chain Tower of Applications of the multiple brands of stores of AHold including Stop & Shop, Giant Foods, Giant-Carlisle and TOPS
  • Direct and manage a team of 2 Project Lead covering a team of around 30 resources
  • Review projects performance to defined SLAs for Production Support and Maintenance
  • Liaison between client and vendor to manage vendor resources, billing, invoices, SOWs etc.
  • Manage stakeholder communications, including, Project status, risk, issues, and variance reporting, escalations management and communications.
  • Conduct performance management of Project resources.
  • Plan, direct and coordinate a project development and providing Production Support and Maintenance services for Sprint - Call Detail Synergies( CDS) system
  • Manage stakeholder communications, including executive presentations, Project status, risk, issues, and variance reporting, escalations management and communications.
  • Managed a team of 20 resources covering both onsite and offshore
  • Backup Project Manager and Tech Lead on Enterprise System project.
  • Plan, direct and coordinate a project development and providing Production Support and Maintenance services for CSAA - Enterprise System
  • Technical lead for due diligence in requirement and design analysis to develop, manage, and support EOD & SOD Process to support a Enterprise system
  • Manage stakeholder communications, including executive presentations, Project status, risk, issues, and variance reporting, escalations management and communications.

Confidential

Onsite Co-ordinator / Tech Lead / Senior Developer

Responsibilities:

  • Project coordinator and Tech Lead on Easy Pay Monthly Billing System with responsibilities to coordinate Onsite and Offshore development activities.
  • Technical lead for due diligence in requirement and design analysis to develop, manage, and support EOD & SOD Process to support a Enterprise system
  • Onsite coordinator and Tech Lead on Long Term Care Health Insurance System with responsibilities to coordinate Onsite and Offshore development activities.
  • Senior Developer with lead responsibilities to conduct requirements analysis and develop customized solutions for various client services applications, including prototype development, proof of concept delivery, customized architecture solution approach, quality assurance, configuration management, end user training, and production support functions.

Confidential

Onsite Co-ordinator / Senior Developer / Developer

Responsibilities:

  • Onsite co-ordinator. Senior Developer on Long Term Care Health Insurance System with responsibilities to coordinate Onsite and Offshore development activities.
  • Technical lead and Senior Developer with lead responsibilities to conduct requirements analysis and develop customized solutions for various client services applications, including prototype development, proof of concept delivery, customized architecture solution approach, quality assurance, configuration management, end user training, and production support functions.
  • Onsite co-ordinator. Senior Developer and Developer on Group New Business (GNB) System with responsibilities to coordinate Onsite and Offshore development activities.
  • Technical lead and Senior Developer with lead responsibilities to conduct requirements analysis and develop customized solutions for various client services applications, including prototype development, proof of concept delivery, customized architecture solution approach, quality assurance, configuration management, end user training, and production support functions.

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