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Program Manager / Lead Enterprise Architect Resume

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SUMMARY

  • Strategic, vision - driven leader with expertise in developing and implementing IT strategies and enterprise architecture solutions for multi-billion dollar organizations.
  • Able to collaborate and translate business requirements and goals into a process driven and effective technology solution.
  • Proven success in building consensus amongst executive, stake holders, and technology owners in intense environments while being able to quickly identify key motivators to ensure team cohesion and performance.
  • Focused executive with the ability to deliver critical technology innovation and integration on time and on budget.

AREAS OF EXPERTISE

  • Strategic planning and Leadership
  • Training and mentoring
  • Change Management
  • Operational Process Analysis
  • Team Building/Productivity Improvement
  • Negotiation, persuasion
  • Technology Architecture and Design
  • Revenue Growth/IT Budget management
  • Communication
  • Vendor management
  • IT Innovation and processes
  • Enterprise migrations

TECHNICAL SKILLS

Active Directory: 2000/2003/2008/2012 Veritas Backup exec, netbackup

Microsoft Server: 2000/2003, 2008/2012 VMware ESX

Exchange: 2000/2003/2007/2010/2013/2016/ Office 365 VBScript, Powershell, Skype for Business System Management Server, SCCM 2007, EMC, SAN, NAS Azure, C#, .Net Architecture, web services, distributed applications, service oriented architecture, Visual Studio

PROFESSIONAL EXPERIENCE

Confidential

Program Manager / Lead Enterprise Architect

Responsibilities:

  • Directed Improvements to $300M IT infrastructure; established operational activities, process flow and SLA’s; planned, and strategized the expansion of the enterprise consisting of 50K users and 200+ servers.
  • Led the completion of a $40M data center project; managed the architecture, design, budget and migration to include server 2012 and exchange 2016/O365; 6 months ahead of schedule and under budget.
  • Reduced cost by over $10 million dollars through decreased software licensing, vendor negotiation, and waste elimination.
  • Oversaw $25M migration consisting of 50+ legacy domains, 30K users, 15K workstations, and 277 servers; including Microsoft server 2003/ 2008, windows 7/XP, and Exchange 2010.
  • Provided executive management high level architecture, project planning, and strategy on business initiatives; established technology roadmap to align business needs and customer requirements; provided solutions to integrate existing technology requirements with emerging technology.
  • Oversaw enterprise architecture, operations, support, vendor management, project management and technology security.
  • Led engineer’s worldwide, maintaining efficient and responsive performance with technical training and tech talks; mentored and provided guidance to engineer teams on process flow and architecture design.
  • Managed and Led $5M project to architect, design, upgrade, and migrate servers to exchange 2016, office 365 and server 2012.
  • Successfully turned around a failing migration at the US Attorney’s office; completed a phased migration from on premise exchange to a hybrid O365 configuration.
  • Created powershell scripts and c# programs to automate administrative tasks, monitor system health, e-discovery cleanup, as well as other server related functions and processes.
  • Created multiple programs to do exchange system checks and provide an html report of all the findings.
  • Ensured all projects, lessons learned, and solutions were documented; Provided consistent follow up meetings with stake holders.

Confidential

PM / Lead Enterprise Architect

Responsibilities:

  • Provided strategic and technical leadership to develop, and execute the information technology vision for a $15B publicly-traded, fortune 500 telecommunications company.
  • Successfully completed a $100M data center project; managed the architecture, design, budget and migration of Server 2012, exchange 2013, and office 365 (in a hybrid configuration) for 55 data centers in North America, Europe, and Asia; 3 months ahead of schedule and under budget.
  • Directed the implementation of technology solutions and infrastructure initiatives; established technology roadmap and plan for cloud based future of the technology infrastructure (IaaS, SaaS).
  • Developed and implemented a network and system integration plan that improved the efficiency of the business and drove the reduction of $3 million in annual expenses.
  • Migrated cross domain enterprise from 2013 to exchange O365 initially as a hybrid configuration and finalized to a complete cloud based solution.
  • Ran service health and performance checks for exchange enterprise for any configuration issues, security vulnerabilities, and possible improvements to the enterprise.
  • Increased business revenue, relationships, and company portfolio by 300% from $5M to $15M in 2 years through business strategies and implementation.
  • Produced a significant increase in client and stake holder confidence and established new lines of business company-wide; adding multiple contracts to the business totaling $10M.
  • Successfully turned around an under-performing IT organization; improved budget efficiency, operational performance and effectively aligned IT to business objectives; dramatically increased service level performance from 50% to 98%; exceeded 99.95% availability target for key mission systems.
  • Established business requirements, process flow, IT architecture, and design; created 3 year technology road map and implemented a strategy to meet each milestone.
  • Increased work life balance and efficiency of IT department within the first 4 months; Reduced overall hours by 30% by implementing proper architecture and design model to be used at client sites.
  • Created mentorship program for IT resources to reach personal and professional goals; setting up a path to senior level roles while simultaneously securing new client contracts.
  • Established and led a governance process for business portfolio management and capital planning.
  • Improved business partnerships through the implementation of business relationship management.
  • Delivered over 200 technology business projects; within scope, on time, and under budget.
  • Provides high level technical responses to customer initiated requests for RFPs. Provides technical and marketing responses to product and services offered.
  • Created powershell scripts and c# programs to automate administrative tasks, monitor system health, e-discovery cleanup, as well as other server related functions and processes.

Confidential, San Antonio, TX

Lead Systems Architect

Responsibilities:

  • Led $7M migration of 5000+ users to a thin client system consisting of VMware, Microsoft Server 2008, Active Directory 2008, exchange 2010, and oversaw the implementation for sites worldwide.
  • Reduced budget costs by 50% by negotiating vendor contracts and SLA’s.
  • Directed the architect and design of $3M project to establish SAN and virtual system implementation from the ground up using active directory and server 2008.
  • Provided short and long term technology goals based on metrics and business requirements.
  • Mentored and built up tier 3 and 4 engineers on process flow, architecture design, and troubleshooting procedures.
  • Implemented the migration of Microsoft 2000 to Microsoft 2003 Active Directory; consolidating 175 servers for 2.5k users, file servers comprising of multiple Dell 2950/Dell PowerEdge MD 1000, NetApp servers, windows Server 2003, Active Directory 2003, and UNIX systems/servers.
  • Created multiple scripts and programs to automate admin tasks, and check for any service related problems.

Confidential, TX

Lead Microsoft Engineer

Responsibilities:

  • Built a Microsoft network from the ground up and consisting Windows Server 2003, Windows XP, Active Directory 2003, and VMware
  • Delivered a multi-million dollar GIS solution consisting of multiple windows servers, VMware, workstations, and 50 TB SAN using server 2003, XP, Active Directory 2003, and Stor-Next.
  • Created a backup disaster continuity plan using backup exec, tape, and SAN backup in a Microsoft Server and Active Directory environment. Saving the company 20 million in data loss prevention.
  • Delivered a 3 tier, 17 million dollar solution to the customer consisting of a Microsoft XP, Microsoft server 2003, VMware, Active Directory 2003, SAN, and backup solution using windows XP, Server 2003 R2, and Stor-next.
  • Installed and configured IBM DS 4700 SAN from the ground up based on customer requirements and future scalability; Migrated data to new SAN in a Microsoft Active Directory domain.
  • Documented and created Diagrams on how the new infrastructure, network and architecture are set up.
  • Created a project plan, and timeline for installing, testing, and configuring GIS software.
  • Documented step by step install instructions for the entire project; created and delivered images used for the install as well as multiple copies of media used to complete the project.

Confidential, TX

Lead Microsoft Engineer

Responsibilities:

  • Created the project plan, design, implementation and migration from Windows, Active Directory, Exchange and VMware; Consisting of over 100 servers and 5000 users.
  • Designed the Architecture for the Department of Justice's (DOJ) classified systems consisting of a Primary site, backup site, and multiple remote sites; migrated old data to the new systems. Using Microsoft server 2003, and Active Directory 2003.
  • Designed Exchange 2003 to perform geo cluster capabilities b/w the primary and backup site.
  • Installed and configured EMC Clarion CX3-40, CX 3-80 for the DOJ
  • Developed installation, administration, disaster recovery procedures of VERITAS Net backup 6.0.
  • Gathered requirements, tested, drafted SOW, architecture, and rollout of SMS 2003.
  • Created documentation containing a detailed architectural design, test plan, as well as a step by step document on how the infrastructure was built and configured.

Confidential

Lead Microsoft Engineer

Responsibilities:

  • Completed Network upgrade from Dell Servers/SAN to new HP Servers/EVA and NetApps backup utility worth $1.8 million; migrated 5000 users and 14 terabytes of essential data.
  • Installed, configured, and administered three Dell Storage Area Networks consisting of over 30 Windows 2003 servers and 20 Terabytes of storage.
  • Installed and configured SMS 2.0 on a server for a Classified Network consisting of 2500+ clients.
  • Supported 20 Microsoft Windows Department of Defense (DOD) intelligence, special instruments and fire training systems used to instruct 10,000 joint-service & international students annually, while simultaneously supporting 5,500 users.
  • Maintained and configured Active Directory servers and implemented solutions for MS Server 2003 and Active Directory.
  • Served as an administrator for Microsoft Systems Management Server used for remote administration of workstations and servers within Active Directory 2000/2003.
  • Lead technician for maintaining the network's backup server through the use of VERITAS Backup Exec. V.8.5.

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