SUMMARY

• Graduating MBA candidate with 11 plus years of experience in telecommunications, wireless network engineering, consulting and project management background seeking opportunities in Big Data, Business Analytics, Technology, Strategy, Project and/or Product Management.
• Certified Project Management Professional (PMP) with career long achievements in CDMA, EVDO, UMTS/WCDMA, LTE, Femtocell and DAS technology that deliver continuous and lucrative improvements for telecom organizations. Cisco certified CCNA professional with hands - on expertise with Nortel, Confidential, Alcatel Lucent and Confidential cellular network architectures.
• Detail-oriented technical lead with strong troubleshooting and organizational skills. Self-starter and flexible, excellent analytical, verbal and written communication skills with the ability to work both independently and in a diverse team environment.
• Spearheaded deployment, implementation, integration, configuration and optimization of enterprise networks. Background includes coordinating people and projects to meet deadlines and budget restrictions, field operations, lab management, vendor and client delegation, customer interaction, training, technical support, feature lead, systems test, software de-risking and troubleshooting.

• Business Process Improvement
• Contract Development / Negotiations
• Technology Implementation/Optimization
• Vendor/Supplier Management
• Change Management
• Program Delivery Coordination
• Strategic Marketing
• Big Data & Business Analytics

TECHNICAL SKILLS

Operating Systems: UNIX, Sun Solaris, VxWorks, Red Hat Linux, Windows XP/Vista/7/8

Microsoft Office: Word, Excel, PowerPoint, Project, SharePoint, Access, O365

Project Management: HP Quality Center, IBM Rational Clear Quest, Amdocs Clarify, SQL, BMC Remedy, SAP, Customer Assistance Request Entry System (CARES), Computer Associates (CA) Clarity Project Portfolio Management (PPM), MS Project

Network Performance Tools: Wireless Performance Portal (WPP), Network Audit & Performance Reporter (NAPR), Wireshark

Network Equipment: Cisco (3500, 6500), Juniper (M20, M40), Nortel Passport 8600, ALU 7705, ALU 7750, ALU MMBTS, ALU 9928, Confidential Radio Base Station (RBS) 6601

Protocols: TCP/IP, Wi-Fi, WiMAX, VLAN, LAN, WAN, ATM, SONET, Frame Relay, RIP, OSPF, MPLS, EIGRP, Wi-Fi a/b/g/n, Bluetooth, DHCP, DNS, SMTP, VPNData Collection Tools Agilent E64xx, CAIT, TEMS, Andrews Invex 3G, Accuver XCAL

Post Processing Tools: Xceed Windcatcher, TEMS, Actix Analyzer, Accuver XCAP

Programming: C/C++, NesC, Java, SQL, MySQL, HTML, .VB, Perl, .tcl, phython

Nortel Applications: Nortel Base Station Subsystem (NBSS), Versatile Service Engine (VSE), Services Edge Router (SER) 5500, Device Manager, Vortex CDMA BTS Software

Confidential Applications: Common Provisioning System (CPS), NE Software Manager (NESM), Element Management System (EMS), Activity Management System (AMS), Site Handler, Q Track, EF & I Activity Manager

Big Data: SAS Enterprise Miner, SAS Web Crawler, SAS Sentiment Analyzer, Hadoop, Google Analytics, Google trends, IBM Watson Analytics

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Telecom Project Manager

Responsibilities:

• Consulted with carrier networks to identify requirements, plan projects, and launch programs that guide modernization and system enhancements with 3G/4G technologies and compliance with 3GPP, 3GPP2 standards.
• Disseminated team assignments, allocated trouble tickets and managed change requests.
• Executed processes to optimize data networks to attain KPI. Handled major activities including new site rollouts, site submissions, field tech visits and new carrier launches.

Confidential, Plano, TX

Implementation Manager II

Responsibilities:

• Managed all aspects of IT infrastructure deployment from Customer Relationship Management (CRM), digital strategy, operations analytics, project planning, scope, schedule, cost, inventory, logistics and supply chain management.
• Ensured Confidential process adherence, compliance, and deliverables, metrics for these include quality assurance benchmarks, delivery cycle-time, reduced backlog, and licensing strategy.
• Coordination with tactical team and managing latest MOPs, Go-No-Go calls with ASPs/SPs for Field Engineering services to Install and integrate the cabinets, coordination and submittal of MOP documents.
• Created Business Process models for scheduling field engineering resources, creating customer service bulletin tickets for site integration with network integration center support. Manages all request and changes to Data translation scripts. Identify and manage all work required to complete and acquire notice to proceed.
• Knowledge of RF design sheets, Radio Network Design Customer Information Questionnaire (RNDCIQ), Bill of Materials (BOM) and Contract Negotiations.

Confidential, Naperville, IL

RAN Deployment Lead

Responsibilities:

• Lead Global Customer Delivery and ALU Deployment Support Center to deploy over 2300 retro-fit, microwave and DAS cells in North American markets. Interfaced directly with Remote Integration Testing Center (RITC), Project Management Office (PMO) and RF Performance team to resolve cell site problems and delivered target milestones.
• Hands-on experience with Neighbor List additions, Carrier additions, Remote Electrical Tilts (RET), backhaul migration activities, Market Order (MO) creation for LA and DC markets.
• Troubleshot Multi-Mode BTS (MMBTS), 9928, 9927, 7750 Service Router (SR), 7705 Service Aggregation Router (SAR), eNodeB, Mobility Management Entity (MME), CDMA Digital Module (CDM), Executive Cellular Processor (ECP), Serving Gateway (SGW), PDN Gateway (PGW), and Remote Radio Head (RRH) through RAMSES.
• Managed Customer Assistance Request Entry System (CARES), ALU Operations Administration & Maintenance (OAM), and Operations & Maintenance Platform (OMP) on a daily-basis for manipulating Recent Change/Verify (RCV) parameters, monitored alarms, exceptions and health inspection, ATP of various Radio Access Network (RAN) elements.

Confidential, Richardson, TX

Engineer III - QA

Responsibilities:

• Lead First Office Application (FOA) and Validation Office (VO) projects for Confidential EVDO New Product Introduction (NPI) deployment activities for North American wireless service providers and carrier markets.
• Travelled to customer site and facilitated AEM upgrades, AEC commissioning, Radio Base Station (RBS) deployment, Element Management System (EMS), eNodeB, Signaling Interface Unit (SIU), Digital Baseband Advanced (DBA), Digital Baseband Unit (DBU), Channel Element Expansion Module (CEEM), Digital Unit LTE (DUL), auXiliary Multiplexing Unit (XMU) integration, Border Gateway (BGW), Remote Radio Unit (RRU), Network Element (NE) Upgrades, EVDO and LTE interoperability, installed new software patches for Confidential EVDO Global System (EEGS).
• Established bench mark for data collection, User Equipment (UE) setup, laptop configuration, software installations, systems test, scripting, site maps, workspace creation, access terminals, mobile phone programming, debugging setup mode, syslog collection, implementation strategies, and test server updates for the market.

Confidential, Chelmsford, MA

Sr. SQA Engineer

Responsibilities:

• Designed and implemented test plans for Mobile Broadband networks. Software Quality Assurance (SQA) feature testing for Software Development Life Cycle (SDLC) which includes Multi-Channel Traffic Allocation (MCTA), Inter-User Best Effort (IUBE), Mixed Network, Radio Network Controller (RNC) Clustering, Quality of Service (QoS) enhancements, EMS GUI and CLI compatibility, capacity and stress testing, DOM soak, M-table enhancements, Reliability and Load Sanity testing.
• Evaluated nightly builds and mainline builds with sanity test, regression test, unit test, smoke test, user acceptance test (UAT), functional test, capacity test, soak test, stress test, performance test, load test, endurance test, volume test and stability test.
• Established end-to-end (E2E) call setup by configuring DOM0, DOM-A, E1/T1 interfaces, programming Access Terminals (AT), NE Testing, Terminal Authentication (TA), PCF PDSN, routing, RNC clustering, for BE and Non-BE calls, SNMP, Voice over IP (VoIP) call model, EDT applications, QoS call and Push-To-Talk (PTT) calls.

Confidential, San Ramon, CA

RF Engineer II

Responsibilities:

• Managed Radio Frequency Engineering processes for auditing over 1000 EVDO Modules (EVMs) installation and upgrades to include field trials, air-interface compliance testing, outages and checking RLP (Radio Link Protocol) layer throughputs using the Andrews Invex 3G data collection tool.
• Analyzed post-processed field data using the Xceed Windcatcher tool. Identified wireless coverage holes, root cause analysis, PN pilot pollution, call handoff failures, neighbor list search window problems and optimized site sectors both individually and in clusters to minimize blocked and dropped calls below 2%.
• Troubleshot, resolved, eliminated and managed over 150 customer trouble tickets logged in Clarify/Citrix pertaining to Sprint 1x voice and data networks resulting in enhanced end-user experience, and quality of service.

Confidential, Fort Worth, TX

Software Systems Engineer

Responsibilities:

• Collaborated with the world-wide deployment of Confidential hardware and software infrastructure including First Office Applications (FOA) and New Product Introduction (NPI).
• Developed 14 new Performance Management (PM) and Call Detail Log (CDL) Statistics features by identifying test cases and scenarios, reviewing functional specifications, coordinating with cross-functional teams upon test failures, and securing customer signoffs.
• Delivered Release software backup, upgrade and rollback for Network backhaul elements consisting of BTS, BSC, OMC Client/Server, DWDM networks, Consolidation Routers (CR), Mobility Manager (MM), Vocoder Processing Unit (VPU), PDSN and Local Management Terminal (LMT) using Six Sigma methodology.