Project Manager Resume
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Atlanta, GA
SUMMARY
- Overall 15 Years of Project Manager experience. I have also business operations experience in various parts of business operations including Accounting, Information Technology, Human Resources, Consulting, Recruiting, Sales and Marketing, Project Management, Management, and Leadership.
TECHNICAL SKILLS
- Managerial
- ERP software such as Siebel and PeopleSoft
- Sales and Sales Management
- Small to midsize software packages
- Sales and Marketing Operations
- Website software
- Operations
- Microsoft Office
- Recruiting and Human Resources
- Six Sigma certified
- Management
- Project Management
- Leadership
PROFESSIONAL EXPERIENCE
Project Manager
Confidential
Responsibilities:
- Closed new and additional business
- Developed recruiting process increasing qualified candidates reducing turn over by approximately 80%
- Recruited qualified candidates
- Negotiated vendor contracts
- Developed web site for new company for owner
- Worked on proposals and developed sales leads
- Created on - boarding process utilizing Six Sigma increasing morale, collaboration and performance by approximately 80%
- Streamlined vendor management process resulting in reduced vendor fees
- Consulted with VP of IT and managers standardizing the company HR forms and process
- Q&A tested new market human resource software
Confidential - Atlanta, GA
National Sales Operations Manager
Responsibilities:
- National Sales Operations Manager, Marketing, Business and Operations Support
- Worked closely and succeeded with Project Vice President on PeopleSoft v. 8.0 Implementation software implementation including developing requirements, led Q&A testing, acting as Sales Business Process Owner on Executive Steering committee and assisted in documenting, developing training and led training sessions for marketing and sales personnel, and Vice Presidents which enhanced the performance of department by redefining roles, removing barriers to meet operational performance goals.
- Managed software upgrades for CRM internal projects with an average of two people billing
- Managed Sales commission process from input on policy to managing development of sales’ commission database to working with President for monthly approvals which reduced commission payout errors due to improving accuracy by 90% and increased the annual revenue as well as increased sales performance
- Provided additional Sales Support by managing Sales Analysts and provided management support for Sales personnel
- Assisted remote support for IT troubleshooting in the Atlanta office
- Provided operations and recruiting support for Southeast region of an information technology consulting company including meeting or exceeding the monthly consultant staffing goal of company maintaining over 85% billing, recruiting CRM, SCM, ERP apps such as Oracle, SAP, Sieblel, PeopleSoft and other personnel, etc...
- Developed and monitored employee retention, community programs and other initiatives that promoted employee satisfaction and facilitated HR initiatives including annual review process, succession planning, mentoring, compensation/salary band management, new hire orientation, training, and performance measurement which standardized HR processes which were accepted company wide
- Monitored project bill rates ensuring gross profit margin goals were met
- Supported and facilitated revenue planning/budgeting, forecasting, and reporting along with accounting
- Reviewed and managed accounts receivable and aging work in progress provisions and worked with clients on collecting payments in excess of $1,000,000 million for past due invoices.
Confidential, Alpharetta, GA
Marketing Intelligence ManagerResponsibilities:
- Provided sales support and marketing support for Vice President of Sales and Vice President of Marketing of an information technology consulting company by managing sales reporting, participating on SFA team, managing distribution of sales leads and managing local marketing events
- Created and implemented strategic market analysis study via industry analyst services on specific product offerings
- Recruited candidates through associations and thru other marketing devices to ensure qualified candidates
- Assisted in writing bids and proposals to reduce sales cycle time
- Created and implemented competitive intelligence/market intelligence process which included responding to market research requests from the field.
- Initiated and maintained industry analyst relations which included renewing contract negotiations, coordinated and prepared strategy sessions, briefings, and interviews with industry analysts to ensure proper branding.
Confidential, Atlanta, GA
Sales Support Coordinator
Responsibilities:
- Participated as Southeast BPO for Sales Force Automation Software
- Assisted Accounts Receivable in southeast sales related invoices
- Provided sales support and recruiting support for the southeast
- Organized sales meetings and trained sales on sales reporting
- Attended some client and prospect meetings.