SUMMARY

• Skilled & strategic Program/Project Manager with around 20years of extensive experience in Program\Project Management & Development primarily in ERP systems and Integrations.
• Delivering Strategically Aligned Business Solutions in aligning with Organization Goals.
• Has excellent communication & interpersonal skills with team building abilities & motivate teams to increase productivity with customer satisfaction.
• Experiences comprise Project/Program Management (Waterfall, Agile), System Analysis, Design, Development, Customization, Implementation, Upgrades and Production Support for Financial & Manufacturing Modules of Oracle Applications.
• Has extensive experience in Customer Relationship Management in AMS model and Outsourcing Strategies in Delivery/Program Management. With strong Technical/functional knowledge, Managing Proposal, Scope, SOW, Project Scheduling & Planning with Resource/Cost Estimates Managing with given Budgets.

TECHNICAL SKILLS

Technical Skills & Tools: Developer/2000 (Forms Version 5.0/6.0/6i) and Reports Version (6.0/6i), SQL*LOADER, KINTANA, PVCS, “APPWORX (Oracle Applications Scheduler), $Universe, Alliance Tracker/Remedy, Rally, Toad etc. conversant of technologies like Java, OAF, OBIEE, ADF, SOA (SOAP, REST services) also Cloud Service Solutions (SaaS, PaaS, IaaS), Big Data, Hadoop (Hive/Pig), etc.

ERP: Oracle Applications 10.7, 11i, R12 with Manufacturing & Financials Modules (AR, AP, GL, PO, BOM, INV, OM(SCM), IB, SA, HRMS etc.). Integrations with systems NGC, PeopleSoft, Workday, SFDC to Oracle EBS.

Program Management / Initiatives: Responsible for Proposal, Scope and SOW, Initiating, Planning, Cost Estimates and Managing Budgets. Skilled with Project management methodologies like Waterfall, Agile in AMS engagements aligned to best practices like ITIL, AIM/OUM. Also, responsible in change management & executing, Quality Staffing, Release management, analyzing risks with In - depth knowledge & understanding of the SDLC with a focus on improving quality and reducing Process times & cost. Undertaking POC presenting the solutions to the customer with cost & time effective benefits. Team building & knowledge enhancement programs by keeping the team more customers focused & with current upgraded skills.

Transformation & Organization building: Transformational leader with the ability to provide strategic direction and deliver a technology roadmap aligned with business goals and objectives. Involve in the organizational project audits and understanding of regulatory process like SOX, CCAR etc. Supporting teams from COE group driving new business opportunities & process initiatives requests as per customer applications.

Customer Focus & People Leadership: Outstanding communication and interpersonal skills using appropriate and efficient methods in customer relations. Motivating, Recognizing and organizing the team with a planned delivery strategies and recognizing exceptional performances during execution.

Certifications: Certified Scrum Master (CSM) and Internal Tech Mahindra - PM & QM (Project Management & Quality management) certifications. Pursuing PMP to be inclusive ASAP & also trained in newest technologies like Big data/Hadoop, Cloud computing etc...

PROFESSIONAL EXPERIENCE

Program Manager/ Sr. Project Manager

Confidential, San Jose

Responsibilities:

• Confidential as a Project/Program Manager, was responsible for managing the program of Organization Acquisition/Merger ( Confidential & QLogic) interrelated business systems projects. The scope involves business systems like Oracle EBS R12(SCM/Finance), SFDC, OBIEE, Agile PLM etc. of the two organizations getting into one platform with respect to business goals.
• Was handling the key deliverables like Master data conversion into Confidential Oracle EBS, billing & Backlog data, integration Oracle sales cloud & SFDC onto a new SFDC platform.
• Was responsible for delivery planning & executing within allocated resources of a team size of around 100 both Onsite & offshore across projects, and work towards curtailing effort and cost within the set timelines of the project.
• Managed schedules, assigning tasks, setting targets/objectives during the phases (CRP, SIT, UAT etc.) of the project, within the planned scope & timelines.
• Also, was key in implementing the new process like Version Control/ Deployment/ Defect handling process. (Subversion/FlexDeploy/QC) and other tools like Jira- Zephyr.
• Managed the infrastructure architecture AT&T/IBM hosted services for the integration project which involves different locations with different key applications. Data center built status & applications refresh & backup plan aligning to project timelines.
• Collaborated & planned with key stakeholders in business workshops, Instance Readiness, business process reviews etc. Was holding the Operations, Daily Standup/Weekly Meetings etc. with project status/progress to key stake holders, senior executives.

Sr. Manager

Confidential, Milpitas

Resposibilties

• Confidential as the Sr. Manager was responsible for executing the project in Planning, Executing, Coordinating the development activities.
• Lead multiple dimensions and functions within the scope of the product/project implementation involving Integrations, DevOps, Data Analysis, GTM etc.
• Responsible for assisting team and/or developing solutions to architectural requirements mainly on the ERP domain.
• Manage & mitigate limitations, risks, assumptions throughout the development cycle.

Onsite Program Manager/Sr. Project Manager

Confidential, San Jose

Resposibilties

• Confidential as the Program/Delivery Manager was responsible for executing the program by managing the teams at Onsite & Offshore of around 50 both Onsite & offshore in the AMS engagement for the Confidential OM track Development Projects.
• Was the key in Managing & executing all the different projects of Confidential OM development based on the given budget & time with in the SLA.
• He also was accountable for the all the project tasks involve in Planning, Executing, Coordinating, Audit, CCB Review, KPI etc.
• His contribution also involves in discussion with the customer team in understanding the business need & executing it with planning in effort, time etc. Understand the customer’s business priorities, pain points & CCB processes and analyze which of those can be addressed through technology solutions.

Onsite Project Manager

Confidential, Santa Clara

Resposibilties

• Confidential as Sr. Project Manager responsible for executing the Global Production support project for Confidential in the ADMS model with in the agreed SLA.
• Initiated the project from taking KT of the project & responsible for building the team of around 45 at Onsite & Offshore for the support Activities across modules.
• He also responsible for the all the project tasks involve in SOX Audit, Review etc. Is responsible as a Manager for the meetings/discussions with global business community following the Quality procedures in supporting Confidential business.

Onsite Sr. Project Lead

Confidential, Redwood City

Resposibilties

• Was the lead for the project module, had a transition from Confidential Inc. & formed the support team at onsite & offshore by supporting the daily issues.
• He also responsible for the all the project tasks involving client meetings & reviews.

Sr. Project Lead

Confidential

Resposibilties

• Is a Team Lead in the project of SABRIX & also involved in analysis, solving the issues/problems by driving the team effectively.
• Was also involved in various meetings which are held for scrutinize the Status and improve the effectiveness of the support for the issues faced by the users

Onsite Sr.Technical Lead

Confidential

Resposibilties

• Was the Lead for supporting the Analyzing and documenting the scope of the project.
• Estimating the Efforts with the level of Complexity of the deliverables.
• Involved in Preparing the Project Plan & Approach solution with a methodology for the project.

On Site Sr. Team Lead

Confidential

Resposibilties

• Confidential is the key member in this project as a Sr. Technical Lead.
• He is involved in an active role of analyzing & solving the issues/Problems faced by the users at various sites and keeping the user with daily status of various business activities in the project.
• Was the lead for the Cisco QTC support process & was the key support person for monthly/Quarterly/Yearly close of CISCO AR books for around 2years.
• As a Technical Lead, He is actively involved in attending the Teleconferences with Client & User group, which are held for monitoring the Status of the problems faced by the users and providing day to day & long term solutions.