SUMMARY

• Specialized in Business and Information Technology with emphasis on Business Analysis, Project Management, Process Improvement, Client Services, Relationship and Personnel Management.
• Responsible for leading large teams and activities associated with highly complex software development and infrastructure projects. Experienced in effectively communicating with executive level management.
• Significant accomplishments in numerous process improvement efforts utilizing Six Sigma process. Expert in SDLC Methodology understanding and compliance. Computer literate in all Microsoft Office applications.

TECHNICAL SKILLS

• Agile
• Scrum
• PMBOK
• Waterfall
• MS Project
• Clarity
• Excel
• Word
• PowerPoint
• Outlook
• SharePoint

PROFESSIONAL EXPERIENCE

Sr. Project Manager/Consultant

Confidential

Responsibilities:

• Successfully completed 11 application migrations to PCI compliant status to date
• Reviewed and updated applicable processes to comply with PCI governance
• Seized opportunities to implement improved processes through root cause analysis
• Project Budget 6.6 million dollars
• Scrum Master for several development Teams in matrixed organization
• Responsible for managing and collaborating with several different Business Application Teams required to integrate apps while ensuring PCI compliance
• Responsible for all aspects of project management including resource allocations, project planning, issue tracking and resolution, risk tracking and mitigation strategies, change control processes
• Follow and ensure adherence to defined project methodology both Agile and Waterfall
• Create and deliver weekly Senior Management status updates and reporting
• Maintain relationship and communication with all stakeholders across organizations i.e. IT, Business and Sr. Management
• Manage relationship as well as SOW’s with payment processing vendor who is also required to implement PCI compliance updates for each integration
• Prepare Risk Assessments for each implementation

Sr. Project Manager/Consultant

Confidential

Responsibilities:

• Proactively identified and successfully managed numerous dependencies while implementing requirements for all work streams impacted by upgrade
• Project budget over 33 million dollars
• Responsible for oversight of all aspects of project management including resource allocations, project planning, issue tracking and resolution, risk tracking and mitigation strategies, change control processes
• Followed and ensured adherence to defined project methodology
• Scrum Master
• Created and delivered Senior Management status updates and reporting
• Developed and maintained all project documentation
• Coordinated and facilitated project meetings
• Maintained relationship and communication with Vendor and stakeholders

Sr. IT Project Manager/ Consultant

Confidential

Responsibilities:

• Successfully identified opportunities on in - flight project to improve deployment timeline and budget goals to adhere to Homeland Security Grant requirements
• These efforts resulted in the Confidential obtaining additional funding to roll out the program across all State Agencies
• Implemented processes which significantly improved deployment timeline
• Received recognition from Vendor building and maintain partnership
• Independently managed highly visible Cyber Security project funded by Homeland Security
• Prepared Grant requests as needed
• Worked with Confidential Agencies, Cities, Counties and Schools to implement Cyber Security Product
• Responsible for all aspects including requirements, project planning, resource assignments and training
• Maintained relationship with Product Vendor
• Responsible for tracking and reporting on budget of over 3 million dollars
• Provided project status updates and budget reports to Office of Homeland Security and CIO’s of all State Agencies
• Created and deliver presentations to Agencies to introduce them to Product to gain buy-in on implementing project in their organization

Lead Advisory Product Business Analyst

Confidential

Responsibilities:

• Designed and implemented templates for training Sales Force which improved quality and eliminated rework
• Managed multiple projects of various sizes simultaneously from requirements gathering, design, testing and implementation using Agile Methodology
• Gathered and documented Client initiated requirements and use cases
• Analyzed assigned Product to determine enhancements necessary to meet Client needs and remain competitive in Market
• Met with Product Managers and Development personnel on all assigned projects to review requirements and identify other Products and applications being impacted
• Worked with Scrum Masters during Agile iterations to resolve issues and document requirement changes as needed
• Reviewed and approved design documents, Product documentation updates and Client communications
• Responsible for testing Product during code iterations to ensure requirements are being met and analyze if any changes are necessary to ensure Client satisfaction
• Responsible for providing status updates on progress, issues, risk and budget to Management
• Provided Sales support as well as overviews to Sales and Training personnel on Product impacts and enhancements going into each release

Sr. IT Project Manager/Consultant

Confidential

Responsibilities:

• Successfully implemented all phases on schedule and within budget
• Managed number one priority, highly visible project for Company to be completed in three deployments spanning over one year
• Managed Project in combination of Waterfall and Agile Methodology
• Project changes impacted entire multi-million retail client base
• Responsible for all aspects of this large scale Web Re-architecture project to move to an SOA environment, including infrastructure and software development
• Managed, tracked and reported financials of nearly one million dollars
• Responsible for all weekly Executive level status reports and communications
• Led large Enterprise wide Team of 30-40 resources in completing Business Case, ROI, requirements, functional design, technical specs, test plans and deployment plans
• Accountable for resource planning, SOW’s, workload monitoring, external resource billing and vendor relationships

Sr. IT Project Manager/Consultant

Confidential

Responsibilities:

• Managed multiple projects simultaneously involving new retail Credit Card start-ups including implementation of new statements, disclosure compliance, as well as enhancements required to convert to existing system
• Responsible for full lifecycle of projects from leading requirements gathering sessions with Business partners, analysis, technical design, testing and implementation
• Managed 20-30 resources in several remote locations including off-shore as well as project plans, test plans, budget and Executive level status reports

Sr. IT Program Manager/Consultant

Confidential

Responsibilities:

• Received recognition from Executive level for outstanding contribution to project
• Lead consultant on conversion of entire TD Waterhouse Client base to Ameritrade processing platform and Website
• Managed resources, project plans, test plans and Executive level status reports
• Responsible for centralized oversight and coordination of 30-40 conversion related gap projects through entire lifecycle from requirements to implementation
• Monitored timeliness, resource utilization, budgets, process compliancy and issue resolution of all projects
• Provided weekly communications to Executive Committee to include accomplishments, plans, status of budget, issue resolution and resource utilization
• Facilitated weekly meetings with 12-15 Tech Leads to review project issues and risks

Sr. IT Program Manager

Confidential

Responsibilities:

• Full SDLC Project Planning & Management (initiation-close out)
• Managed multiple large scale projects simultaneously going into multiple releases
• Participated in PMO concept review, scope and sizing
• Responsible for gathering, documenting and interpreting business requirements, methodology compliance, overseeing analysis, design, testing, implementations, problem solving, project plans, identifying appropriate resources and budget
• Provided mentoring, guidance and direction to less experienced PM’s
• Managed multiple projects to convert new cardholder clients on to FDR processing system. This included all aspects of SDLC, project plans, status reports, budgets and executive level reporting
• Monitored all conversion projects including project plans, financials and status reports for portfolio and mentored assigned Project Managers

Sr. Client Conversions Manager

Confidential

Responsibilities:

• Managed large team responsible for converting Mexico Clients on to FDR processing system i.e. Bancomer, Banco Popular
• Managed personnel, Client relationship, issue resolution and timelines associated with conversion. Traveled to and from Mexico City