Scrum Master / Program Manager Resume
Lewisville, TX
SUMMARY
- Experienced Project Manager, Certified Scrum Master (CSM) with 13+ years in IT with 9+ years in Project Management, 3 years in Program Management, 5 Years in Waterfall, Scrum, 2 years in Scaled Agile Framework (SAFe) & 2+ years of experience in dataware house projects using bigdata tools like Hadoop and Tableau
- Expertise in executing complex eCommerce web & mobile technologies on large distributed environment with budgets of at least $12 million
- Worked on technologies like Java, J2EE, Web Services, Service Oriented Architecture (SOA), ASP, .Net & Mobile Apps
- Experinced on Agile techniques like User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Agile Games.
- Handle communication between the project team, program manager, senior management and all impacted stakeholders
- Served as Agile Coach / Mentor & managed team of onshore and offshore software engineers, emphasizing top - notch development practices
- Aggressively work with development teams, quality assurance teams, designers, and management to ensure & deliver the most valuable products
- Expertise on handling medical devices / pharmaceuticals projects & also possess rich experience working with regulatory, legal / IP and SME compliance teams
- Manage towards results using fact-based processes while always striving to improve those processes in an agile environment
- Exposure to Saas products like SalesForce.com, JIRA Confluence, Amazon Web Services & DropBox
- Identify, manage project risk, mitigation, contingency plan, budget, track revenues, gross margins, expenditures, change management, issue management, deployments & rollout’s
- Track and report project status on a regular basis, including escalating issues that require management attention
- Mentor and coach team members to ensure short-term tasks are successful while continually developing their skills
- Create an environment of success to enable confident project execution by project teams
- Exposed to all required tools that are needed to perform the job efficiently such as MS Word, Excel, Power Point, MS Project, MS Visio, Hexasoft, Confidential Clarity, Team Forge, Rally & BI tools
TECHNICAL SKILLS
Primary Skills: Java, J2EE, iOS, Android, .Net, Project Management & Delivery
Secondary Skills: Hibernate, Springs, JQuery, CSS. HTML 5.0, Web Services, JSF, Objective- C, Groovy, Java, JavaScript, JSON,, SQL, Perl,PHP, HTML,, RESTful web services
Software Methodologies: Agile, Water Fall, Ideation, SCRUM, Iterative, Kanban
Database: Oracle, SQL, DB2, Terradata, Hadoop
Framework: Struts, Model View Controlled (MVC), Scaled Agile Framework (SAFe)
Domain: Banking, Retail, Household/Personal Care, Pharma & Media & Entertainment, Energy & Utilities
Operating Systems: Android, iOS, Windows, Unix & Linux
Application Servers: Confidential Websphere, BEA Weblogic, Tomcat, JBoss
IDE: Net Beans & Eclipse, Xcode, Eclipse, Git
Tools: Rational Clear Case, Rational Rose, Microsoft Visio, Test Director, Win CVS, Visual Source Safe, SVN, MPP, Sales Force, Rally, Bugzilla, Sharepoint, Confidential Informatica, Omniture, Team Forge, BPM, Data Power, Visual Studio, HP ALM, Big Data Hadoop, Confidential Mainframe, Web Form, Form Tool, Confidential Clarity, Microstrategy, Big Data Tableau, PHP, XML, HTML, SQL, WebLogic, SVN, JIRA Confluence
PROFESSIONAL EXPERIENCE
Confidential
Scrum Master / Program Manager
Responsibilities:
- Helped the SAFe team on self-organizing, self-managing team achieve its daily and iteration objectives
- Ensured Scrumtheory, events, practices and rules are understood and enacted. development team in self-organization and cross-functionality
- Managed Agile techniques like User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
- Coordinates with otherScrumMasters, the System Team, and Shared Resources in the ART Release Planning Meetings
- Worked closely with SAFe teams, Product Owners to ensure backlog items are properly and fully defined prior to acceptance into an iteration/sprint
- Encouraged and helped SAFe team to achieve transparency by widely reporting/publicizing team progress/success to a varied group of stakeholders
- Identifying issues and impediments within teams and providing assistance to remove or escalate as necessary to management
- Effectively worked with other Scrum teams and Agile Release Trains as needed for planning and release management
- Facilitate Story Point Estimation, Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospectives and report team performance metrics (Velocity) for SAFe teams
- Worked with regulatory affairs manager on PRA's checklist(Product Release Authoriation) ensuring all the necessary languages are identfiied for marketing the product & has no packaging impacts
- Knowledge on ISO 9000, cGMP, cGLP, cGCP validations, FDA, MHRA, HIPAA, HL7 Regulations
- Program was executed based on Agile Scaled Framework (SAFe) with more than 50+ team scattered globally
- Worked with legal & regulatory on aligning CE, TradeMark & Registered symbols on products Instruction for Use (IFU)
- Worked with complaince team on revising procedures periodically to identify hidden risks or non-conformity issues
- Collaborate with compliance, regulatory & legal department to ensure the product adhere to standard procedures and regulations
- Plan for corrective & preventive actions (CAPA) for the issues filed from compliance department & define the mitigation plans
Environment: MS-Project, Enovia PLM, Java, J2EE, Oracle, JIRA Confluence, Mercury, SVN, Rally, UNIX, Qlikview, Sharepoint, Confidential Clarity, Sales Force (CRM), CA Rally, HP-Quality Mercury, ERP JD Edwards, BI SmartSolve, Magnolia Content Management Systems (CMS), DropBox, Confidential RTC, Tibco Spotfire, Sterling OMS, Jenkins
Confidential, Lewisville TX
Project Manager / Scrum Master
Responsibilities:
- Ability to effectively communicate at all levels of the organization, including Director and above levels
- Actively remove impediments that block progress for the Release Train to support scrum team delivery
- Partner and collaborate with Release Train team stakeholders, vendors and dependent teams
- Lead increment planning sessions to establish scope and build release plans
- Manage TDD and facilitate cross-functional team ceremonies to support development and product releases
- Posses servant leadership, manage TDD, lead facilitation was situational aware, managed conflict, worked on resolutions, continual improvement, empowerment & increased transparency
- Assist TDD team with execution and Feature/Capability completion tracking
- Collaborate with Product managers and Enterprise Architects to understand program features and drive release train delivery
- Champion and foster project change management processes and procedures
- Solid understanding of project management methodology to identify and manage issues, risks and dependencies
- Collaborate with Portfolio Managers to understand and shape the definition of portfolio programs, assess progress/health, and report metrics.
- Foster TDD team accountability while ensuring continual flow of high quality value from the Release Train
- Assist in coaching leaders and scrum masters in lean agile practices.
- Promoted agile engineering practices such as pair programming, contineous integration, continuous delivery, contineous testingm TDD, BDD for scrum teams
Environment: MS-Project, .Net, IIS, SQL Server 2005, Oracle JIRA Confluence, Mercury, SVN, Rally, UNIX, MS-Project, Visio, Big Data Hadoop, Cognos, Teradata, Ab Initio, Qlikview, Sharepoint, Confidential Informatica, Confidential Clarity, Microstrategy, Tableau, Confidential RTC, PHP, XML, HTML, SQL, WebLogic, SVN, AML, Sales Force (CRM), Tibco Spotfire, DropBox, Jenkins
Confidential, Bentonville AR
Scrum Master / Program Manager
Responsibilities:
- Leads complex software development, architecture, and integration e-commerce project teams in a fast paced, constantly changing Agile environment
- Team-player with the ability to work within a collaborative environment which emphasizes establishment of self-organized teams and exhibiting servant leadership.
- Inspired teams by demonstrating Agile values and ensuring the value behind the practices is understood
- Facilitated, enforced and defended the sprint delivery while proactively looking ahead to identify and mitigate potential impacts to delivery
- Continually seeks and helps to implement improvements, within the team and the organization
- Coached on Agile values and practices while emphasizing continuous improvement & delivery
- Enabled individual FDD project teams to share their learning’s with the organization
- Encouraged collaboration and proactively seeks opportunities to improve collaboration
- Tracked and ensured visibility of historical TDD team metrics and progress of the sprint and release
- Promoted agile engineering practices such as pair programming, contineous integration, continuous delivery, contineous testingm TDD, BDD for scrum teams
- Effectively influences, communicates and interfaces with external (and at times non-Agile) teams to optimize the timeliness and value being delivered
- Emphasized the need for incremental releases, iterative work and prioritization by value and risk
- Assisted with internal and external communication by transparently radiating information, especially relative to historical team metrics, progress towards sprint and release goals, and team capacity
- Managed Agile techniques like User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
- Partnered with project leads to ensure the team is producing a solution that meets established standards, procedures and practices
- Collaborated with FDD project leads to aggressively address issues, risks and mitigation plans
Environment: ASP, .Net, Rally, Confidential BPM, ODM, Data Power, Web Forms, Form Tool, Confidential Mainframe, JIRA Confluence, HP ALM, MS-Project 2013, Sales Force (CRM), Tableau, PHP, Tibco Spotfire, XML, HTML, SQL, WebLogic, SVN.Share Point, PHP, Confidential RTC, Sterling OMS, MySQL, LAMP, ERP JD Edwards, DropBox, Jenkins
Confidential, OH
Technical Project Manager / Scrum Master
Responsibilities:
- Actively involved in leading Data Governance program for Customer Services Organization
- Understand and drive implementation of a Master Data Management program, Data Governance program & Data Quality program on Big Data tools like Tableau
- Define the scope and priorities for developing, deploying and/or improving data management standards, policies, and processes to enhance the quality and completeness of the customer data. Work with Customer Operations leadership, Data Stewards and data analytics users across the business units to oversee their enforcement.
- Integrate Data Governance with the system development process, monitor Data Governance policies, standards and strategic roadmap
- Actively lead various Agile ceremonies from grooming, planning, stand up and retrospective meetings
- Participated in ART level forums to provide status/impediment updates
- Responsible for reporting of various Agile metrics to ART and Org leadership
- Review quality assurance metrics and analyze data quality metrics for trends and risks
- Maintain overall accountability for leading the day-to-day Customer Data Governance program, inclusive of communication, stakeholder involvement, metrics and reporting, working group activities, conveying business value recognized through governance-facilitated activities.
- Collaborate with Data owners and users/analysts across the customer operations to modify or implement new repeatable and reliable businesses processes to improve and sustain effective data governance resulting in improved quality and consistency of data used to drive key business decisions.
- Coordinate resolution of data quality and/or completeness issues across the enterprise, resulting in improved reporting and analytic capabilities. Drive impact analysis for data-related issues to understand the risk to the organization and serve as conduit between business units and Technology to successfully execute data quality fix plans.
- Work closely with Data Architects to ensure changes are appropriately synchronized with the metadata strategy and logical data model.
- Drive development and monitoring of data quality and exception reporting across key data focus areas, primarily critical data elements used for regulatory reporting, capital planning and customer segmentation. Ensure appropriate responsibility and ownership for remediation is established.
- Resolve Data Governance issues and escalate unresolved issues to the Data Governance Manager
- Program was executed based on Agile Scaled Framework (SAFe) with more than 120+ team scattered globally
- Provide training on new and updated Data Governance systems and processes
- Complete, distribute, and present Data Governance metrics scorecard to provide status during weekly/biweekly Data Governance meetings
Environment: ASP, .Net, IIS, SQL Server2005, JIRA Confluence, Mercury, SVN, UNIX, MS-Project 2007, Visio, DropBox, Cognos, Ab Initio, Qlikview, SharePoint, Big Data Tableau, Tibco Spotfire, Microstrategy, PHP, XML, HTML, SQL, WebLogic, SVN, Confidential Informatica, Confidential Clarity, Rally, AML, Sales Force (CRM), SAF’e
Confidential, MN
Delivery Manager / Scrum Master
Responsibilities:
- Lead the project by facilitating scope, managing customer expectations, monitoring day to day execution and ensuring the project is on schedule and within budget
- Managed projects in an Agile/Scrum environment, including
- Running daily SCRUM meetings and SCRUM of SCRUMS
- Facilitating Sprint Planning and Review meetings
- Facilitating Sprint Retrospective meetings
- Managing the Product and the Sprint backlog
- Authoring Sprint artifacts and processes
- Produce regular status updates to PMO and management team
- Managed the implementation of projects on a daily basis including defining deliverables, creating and monitoring project schedules
- Managed onsite/offshore Waterfall Model successfully…
- Aligned project objectives with stakeholders' objectives;
- Effectively mentored project managers in terms of budget, project plan, scope, timelines & deliverable’s
- Lead teams through all phases of System Development Life Cycle(SDLC);
- Created project plans, resource plans, program metrics, communication plans and develop analytics supporting life cycle activities
- Track customer requirements, design, customer acceptance testing, and production release reviews and approvals
- Helped supply chain meet global service level and inventory targets for value streams generating $200M annual revenue.
- Developed communication plans to ensure business and executive stake holders are well informed and are provided with accurate information to support decision making;
- Identified project dependencies and collaboratively work with team members to ensure the project schedule is followed;
- Effectively communicated project status, actions, decisions, risks, issues and schedule for the customer's project portfolio;
- Prepared executive steering committee communications;
- Over see the implementation of Commercial off the Shelf (COTS) solutions and ensures overall quality
- Worked on site catalyst tools like Omniture for tracking end users during product promotions
- Project was built based on Kanban Model in a fast pace environment
- Collaborated between project team members to ensure the team is provided with clear and accurate information in a timely manner
- Coordinated activities of sub-teams, provide reports on project progress to management and ensure adherence to sponsor's standards, processes, policies and procedures
Environment: Java, J2EE, Websphere, JIRA, Mercury, SVN, HTML5.0, jQuery, CSS, Omniture, UNIX, Android SDK, SAP, Omniture,, Share Point, HP Mercury, JIRA, MS-Project, Visio, Sales Force, Restful web services, Google API’s, Sterling OMS, Face Book API’s, Twitter API’s, Visual Studio, ERP JD Edwards, Amazon Web Server(AWS), Anjular JS, Sales Force (CRM)
Confidential
Project Manager
Responsibilities:
- Responsible for managing and maintaining engineering teams of 25-50 people
- Effectively communicated project expectations to team members and stakeholders
- Aggressively worked with marketing, branding team for requirements & web contents
- Determine and assess the need for additional staff and make the appropriate recruitments if necessary during project cycle
- Managed end-end lifecycle of complex and large project deliveries
- Status Reporting, tracking, escalating issues, risk management for owned deliveries
- Managed concurrent project releases with engineering teams to deliver quality software releases on time using waterfall SLDC
- Exhibits strong technical understanding of software development lifecycle, methodologies, and configuration management.
- Expertise on the delivery process and ensures brand teams are conversant with the process
- Ensured that project managers and support staff adhere to development process, maintain all documentation through project life cycle.
- Oversee team of project managers to drive complex projects to completion based on scope and budget
- Developed resource plan for project management group based on current projects and pipeline.
- Managed workload by ensuring appropriate project management resources are assigned to projects based on skills and effort for waterfall SDLC
- Involved in creation and review of estimates and project plans.
- Works with the project team to review high-level functional requirements documents.
- Supervises and mentors team by providing guidance for processes
- Provide team with direction in planning and executing projects, monitor progress, budgeting work to completion estimates, risk escalations and take necessary corrective action in order to achieve success.
- Train and onboard new project managers/coordinators to the interactive methodology and processes
- Ensures that deliverables are of the highest quality possible, and delivered on time and on budget
- Conduct periodic reviews of Project management team working closely with the supervisor.
- Contributes towards process improvement and implementing project management tools for continuous improvement and efficient project delivery.
Environment: Java, J2EE, Springs, Hibernate, Confidential Web sphere, JIRA, SVN, MS-Project, UNIX, DB2, HTML 5.0, JavaScript, CSS, Restful Web Services, JSP, Share Point, HP Mercury, Android SDK, CMS
Confidential
Project Lead / Project Manager
Responsibilities:
- Developed project plan and obtain management approval on the same
- Revamped existing Java API’s & fine tuned the SQL queries for better performance
- Re-designed the existing UI’s (HTML, CSS, Java Script) for rich end user presentation
- Responsible for complete end to end project management including release planning, delivery, monitoring progress and reporting
- Analyzed the actual performance against the plan and make adjustments consistent with plan objectives.
- Worked with HR team for on-boarding resource for the new project engagements
- Involved in functional expertise in design reviews and key decisions as well as risk strategies
- Facilitated communication between line of business, developers and design team on reporting progress and resolving impediments
- Tracked project metrics and executed tasks and deliverable’s as per plan
- Provides guidance to support in responding to technical issues
- Project followed the Waterfall mode for delivery, roll-out & deployment
Environment: Java, J2EE, Struts Framework, MS Visio, DB2, HMTL4.0, JavaScript, CSS, UNIX, JIRA, SVN, Eclipse, Share Point, HP Mercury
Confidential, LA
Sr.Software Engineer / Project Lead
Responsibilities:
- Develop, test, implement and co-ordinate application release as per the requirement
- Developed technical designs for application development.
- Developed and execute unit test plans.
- Support formal testing and resolve test defects
- Identify production and non-production application issues
- Worked with third party vendors in terms on task allocation & completion
Environment: Java, J2EE, Spring, Struts, Hibernate, Microsoft Windows 2000, Oracle 9i Weblogic 7.1, SVN, eMatrix Core - 10.0.5.0, eMatrix ServletRMI - 10.0.5.0, Application Exchange Framework -10.0.5.0, Product Central 10.0.5.0