SUMMARY

• Over 20 years of IT Project Management experience responsible for overall project management of complex, large scale projects, managing multiple projects simultaneously.
• Implemented high quality projects on time and in budget.
• Responsible for Infrastructure implementations
• Directed and coordinated data center infrastructure enhancements to support 24/7 operations.
• Defined, purchased, and directed data center infrastructure facilities as required for specific gaming implementations.
• Managed as primary Program / Project Manager of several large scale complex projects across multiple platforms implementing wellness initiatives, responsible for the overall budget, accountability and delivery.
• Experience in Budgeting, defined requirements, scheduled, managed and monitored IT projects.
• Coordinated and managed completion, delivery and presentation of statement of work/proposals to project stakeholders.
• Coordinated integration of stakeholders into data center infrastructure with appropriate security and access.
• Implemented ACH applications for Business to Business and e - commerce transactions with various domestic and international financial entities
• Responsibility for organizing, directing and coordinating stakeholder’s activities and expectations.

TECHNICAL SKILLS

• MS Office
• MS Project
• MS Project Server
• MS Exchange
• Clarity
• MS Sharepoint
• MS SQL Server
• ORACLE
• TERRADATA
• SAP
• Rational Modeling Tools
• Sybase SQL tools
• Confidential
• Dell
• Cisco
• HP
• Toshiba
• Hitachi
• .NET
• JAVA
• C
• C++
• SQL
• Access
• SQL Reporting
• XML
• PowerBuilder
• Delphi
• Websphere
• PMI
• WBS
• Cost Breakdown
• PMBOK Methodologies
• SDLC
• Gathering Business Requirements
• System Analysis
• Technical Requirements
• Design
• Development
• Software/System testing
• System Implementation
• System Operation/Maintenance
• Disposition of System
• JAD
• RAD
• UML
• Agile
• Waterfall SDLD methodologies and Strategic planning
• Process development
• Prototyping
• SOW
• RFQ
• RFP recruiting forecasting
• Risk Analysis
• Risk Management
• Supply
• Procurement
• Finance
• Accounts Receivable
• Accounts Payable
• Payroll
• Insurance
• Retail
• Transportation
• Aviation
• Manufacturing
• Marketing
• Purchasing
• Product Management
• Business Analyst
• QA Manager
• Support Manager and System Analyst

PROFESSIONAL EXPERIENCE

Confidential —Schaumburg, IL

Senior Infrastructure/ Delivery Project Manager

Responsibilities:

• Provide Infrastructure for Clients
• Organize and manage global teams in providing IT services and networking to clients
• Facilitating requirements, design, build, deploy and test planning.
• Develop Project plans and schedules
• Project delivery
• Data Center and Applications Migrations
• Developing metrics, internal reporting mechanisms and testing protocols

Confidential —Atlanta, GA

Senior Infrastructure/ Delivery Project Manager

Responsibilities:

• Responsible for Infrastructure implementations
• Responsible for managing teams implementing software solutions
• Facilitating requirements, design, build, deploy and test planning.
• Develop Project plans and schedules
• Data Center, systems and Applications migrations
• Responsible for resource allocation
• Responsible for project delivery
• Weekly progress presentations to senior management
• Remote management of data center, support and development resources
• Public and Private cloud implementations
• Integration and conversion design and planning for SAP master data integration to applications
• Managed maintenance and enhancement of ServiceNow ticketing system
• Trouble Ticked and Incident management - Organized problem resolution and managed resolution process with disparate and distributed teams.

Confidential —Atlanta, GA

Senior Infrastructure Project Manager

Responsibilities:

• Responsible for Infrastructure implementations
• Responsible for Asset Management processes and procedures
• Develop Project plans and schedules
• Responsible for resource allocation
• Responsible for project delivery
• Weekly progress presentations to senior management
• Remote management of data center resources

Confidential —Des Moines, IA

Senior IT Program Manager

Responsibilities:

• Managed as primary Program / Project Manager of several large scale complex projects across multiple platforms implementing wellness initiatives, responsible for the overall budget, accountability and delivery.
• Budgeted, defined requirements, scheduled, managed and monitored IT projects.
• Projects averaged budgets of $4M each.
• Served as interface between business and IT organization.
• Facilitated gathering, analyzing, organizing and prioritizing of Business Requirements.
• Facilitated gathering, analyzing, organizing and prioritizing of Technical Requirements
• Facilitated the design and adoption of technical solutions to address Business Requirements.
• Facilitated the adoption of technical solutions that met existing software/hardware infrastructures.
• Implemented infrastructure, procedures and support of 24/7 365 enterprise operations.
• Selected and managed vendors, contractors and staff deliverables.
• Directed and coordinated data integration requirements and integration activities.
• Directed and coordinated data center infrastructure enhancements to support 24/7 operations.
• Performed risk analysis and performed risk management.
• Developed, implemented and managed project change management plan.
• Developed and presented status, budget, technology, change request, and product briefings.
• Defined, implemented and managed Master Data associated with Health Care Provider, Insured and Insurance Claims.
• Defined, implemented and managed Product data of various Health Insurance Wellness sites.
• Defined, implemented and managed transactional data associated with Health Care Providers, Insured and Insurance Claims in TERRADATA, SQL Server and ORACLE data warehouses.
• Managed data mining and business analytics activities associated with Master, Product and Transactional data.
• Coordinated integration of stakeholders into data center infrastructure with appropriate security and access.
• Developed, managed and implemented data security, data integration, disaster recovery, mirroring, failover and load balancing implementations with supporting processes and procedures.
• Managing data flow processes and procedures to validate incidents and exchange data from point of incident to integration in data warehouse
• Manage solution, platform and pricing objectives.
• Implemented ACH applications for e-commerce transactions with healthcare consumers and providers.
• Technologies: SQL Server, Oracle,Clarity, CICS, MS Office, MS Project, Sharepoint.

Confidential —Columbia, SC

Project Manager

Responsibilities:

• Responsible as primary Project Manager for coordinating, defining, constructing, and implementing multi functional, vendor and partner staffed projects implementing Medicare system conversions.
• Served as interface between Client and IT organization.
• Coordinated and managed Proposal management and implementation of Medicare system conversions.
• Coordinated and managed overall project systems definition, platform and pricing objectives.
• Coordinated and managed technical design.
• Coordinated and managed technical writing deliverables.
• Developed budget, Project work plan and Project Schedules for Medicare system conversions.
• Performed risk analysis and performed risk management.
• Developed, implemented and managed project change management plan.
• Coordinated and managed completion, delivery and presentation of statement of work/proposals to project stakeholders.
• Implemented ACH applications for e-commerce transactions with healthcare consumers and providers.
• Technologies: Clarity, DB2, CICS, MVS, Websphere, MS Office, MS Project.

Confidential —Alpharetta, GA

Senior Program / Project Manager

Responsibilities:

• Serving as overall Project Manager for client implementations with responsibility for all coordination, planning, design, development, data center facilities, training and start-up activities associated with executing new gaming systems using various mainframe, client/server and web based technologies.
• Managing and directing diverse teams of software engineers, hardware engineers, data center engineers, marketing representatives, artists, construction resources and client resources.
• Served as interface between external Clients and Scientific Games organization.
• Responsibility for organizing, directing and coordinating stakeholder’s activities and expectations.
• Defined, purchased, and directed data center infrastructure facilities as required for specific gaming implementations.
• Defined, implemented and managed master data dictionaries for lottery game implementations.
• Responsible for selecting vendors, managing vendors and containing vendors costs.
• Managed multiple, large scale, complex projects concurrently.
• Implemented Data Warehousing in a SQL environment consolidating sales, redemption, provisioning, and marketing information from multiple legacy environments involving transformation for reporting and data mining.
• Creating operational data stores in an SQL environment and consolidating multiple data stores for data mining and metadata operations across systems.
• Implemented ACH applications for Business to Business and e-commerce transactions with various domestic and international financial entities.
• Collection of Geospatial data defining a venue for wagering products for use in organizing and managing IT rollouts in States and Regions.
• Technologies: Clarity, MS Project, MS Office.

Confidential —Alpharetta, GA

Senior Internet Project Manager

Responsibilities:

• Responsible for managing the design, development, construction, testing and implementation of Internet / E-business applications and network implementations.
• Managed construction of a reporting system using MS Project 2000, MS Project Central, SQL Server and integration to a desktop application.
• Managing IT initiatives using a formal defined process/methodology and developing and modifying processes and methodologies.
• Designing, implementing, training and launching Project Management systems that share resources, price and track costs in individual projects and multiple projects and management reporting utilizing Microsoft Technologies.
• Creating customized reports with Project Management Data for presentation to management.
• Engage in presale presentations and support for software and services sales.
• Developed responses to RFP’s and Statements of Work for potential customers.
• Customers are both internal and external.
• Translate customer requirements, evaluate development effort, developed bids, assign tasks, monitor deliverables, and evaluate development performance and report status to management.
• Development environments are Windows NT and Confidential AIX using C++, JAVA, SQL Server, DB2, ORACLE and Net.Commerce.
• Perform due diligence upon existing sites or proposed business plans for feasibility.
• Led development, design and implementation of E-Commerce Sites.
• Led requirements gathering and provided solutions summary for Ecommerce implementations.
• Built and implemented a Sales Contact application.
• Developed and implemented processes governing Sales process.
• Built and implemented an operations bridge to Sales Contact application.
• Supervised the installation of fiber cable for a telephony client.
• Developing and negotiating statements of work for clients and partners.
• Developed RFP’s, responded to RFP’s, procurement management, developed vendor and partner relationships, and developed sales contracts with schedules and pricing outlining deliverables, responsibilities, schedules and pricing.
• Developed and managed the creation of templates, training materials, user and technical documentation.
• Technologies: MS Office, MS Project.

Confidential —Alpharetta, GA

Project Manager / Manager of Quality Assurance

Responsibilities:

• Responsible for implementing a Client Server testing environment, developing testing processes and procedures, implementing an incident tracking system, developing pilot and deployment plans, staffing the application testing department and deployment initiatives and overall responsibility for the application system, integration with legacy systems, user acceptance, pilot program, and deployment phases of a sales automation project.
• Managed 10 resources in the implementation and operation of the quality assurance facility.
• Responsible for leading a team to design develops, construct and deploy of a client / server sales / marketing automation application for users.
• Responsible for client management in defining business rules, architecture; processing requirements, database design and replication strategies.
• Directed 10 developers and 7 quality control resources for software development initiative.
• Managed system test plan development for Sales Automation Application.
• Implementing Quality Assurances processes, procedures, tools and dedicated facilities.
• Managed implementation of a data warehouse using SYBASE IQ to consolidate sales, inventory, costing, pricing, sales history, dispatching, ordering, support and a data transformation mechanism for a national sales application.
• Developed and implemented ACH applications for business to business transactions with Confidential clients.
• Use of Geospatial data identifying customer locations and scheduling and routing of delivery of electrical distribution equipment.

Confidential —Dunwoody, GA

Project Manager / Executive Consultant

Responsibilities:

• Assisted clients in defining and developing systems requirements and business rules.
• Managed flight yield management application for Confidential leading to a savings of $250,000 annually.
• Generated an average of $15,000 a month in billings.
• Designed and developed an application for an inbound call center responding to 911 calls from GPS enabled vehicles.
• Managed the requirements and design of a workforce management application for a Confidential using customer calls and GPS positioning information.
• Managed resources in design, development and delivery of a management reporting system for a telephony real-time transaction inbound phone center application.
• Led the methodology standards team that defined lifecycle, quality standards and development methodologies.
• Designed ACH billing and collections models for financial transactions for Confidential Corporation.
• Digitizing of Confidential and Confidential & Confidential telecommunications infrastructure artifacts for Geospatial processing.

Confidential —Atlanta, GA

Software Engineer / Business Analyst / QA Analyst/Project Manager

Responsibilities:

• Design and Development of an Enterprise Computer Integrated Manufacturing (CIM) application.
• Developed process flows and evaluated competing products.
• Designed and implemented quality assurance requirements and managed quality initiative.
• Designed, developed and implemented resource forecasting and staffing application.
• Developed and implemented project management process and templates.

Confidential —Brentwood, MO

Information Technology Manager

Responsibilities:

• Responsible for design, maintenance, programming and operation of onsite system for insurance investigative firm.
• Managed 5 Information Systems staff, a data clerk, an operations resource and 3 software developers.
• Responsible for interpreting IS requirements presented by customers and implementing solutions.
• Responsible for developing and managing the development of data interfaces and communication requirements with client sites.
• Developed databases and reporting procedures.
• Responsible for implementing interfaces for local databases.