PROFESSIONAL SUMMARY:

Experienced certified Project Manager who leverages over 20 years IT multi - industry experience to deliver value. Seen as a trusted, authentic self-starter who speaks truthfully and works passionately to balance human factors with business needs. Strong problem solving and analytical abilities. Understanding of business practices enables translation of organizational goals into high quality technology-enabled solutions/processes. Influences cross-functionally and vertically to cut through confusion. Conscientious and detail- oriented professional who utilizes strong oral and written communication skills to transform organizations.

SKILL:

Project Management Best Practices

Change Management

PMO

SDLC: Waterfall and Fast Tracking

Team Building

Business Analysis

Scrum Master

Software Development and Reengineering

Six Sigma Green Belt

SAP

Lean Process Mapping & Improvement

Instruction

Organizational Leadership

Warehouse and Operations Support

MS Project

MS Office Suite

MS Visio

Share Point

Customer Service focus

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator

Responsibilities:

• Temporary assignment to help with creation of Project Management Handbook.

Confidential

International Moves Coordinator (Seasonal)

Responsibilities:

• Responsible for all requirements related to assigned client account international moves.
• Includes scheduling, required move documents, interface with trucking companies picking up customer goods, submission of billing, maintenance of account records and point-of-contact for day-of-move issues.
• Contributed process improvements throughout. Invited back for next season with probable hire as full-time.

Confidential

Project Manager

Responsibilities:

• Serve as ad-hoc volunteer project manager for the local chapter of the preeminent global Project Management professional organization.
• Coordinate with Chapter Board of Directors, VP’s and various teams as needed.
• PM three successful public networking/job search events with attendees.
• Got first-ever television coverage of the organization.
• Recruit and manage volunteers, obtain sponsors and speakers, advertise the event weekly and monthly notifications to Chapter members of pending events and deadlines.

Confidential

Project Manager Consultant

Responsibilities:

• Aid team understanding of required transformation of 400 business roles in a matrixed environment
• Aid team mapping SAP Security roles to individuals
• Setup and delivery of SAP training - more than 85 classes to 300+ students both onsite and offsite.
• Use BA skills to elicit current job responsibilities in order to map old job descriptions to SAP transaction codes

Project Manager Consultant

Confidential

Responsibilities:

• Assist with creation, documentation and socialization of multiple IT processes for the PMO
• Without prior experience in Primavera, within two months, became proficient and able to instruct in-house teams.
• Facilitate implementation of an EVMS system by working to change mindsets and behaviors of the IT community
• Received recognition for delivery of three extensive Power Point training decks (EVMS/SAP/COS/Primavera)

Confidential

IT Project Manager Consultant - Implementation Specialist

Responsibilities:

• Successful remote recovery and delivery of a multi-million-dollar troubled project where I was responsible for all six delivery centers encompassing North America and Canada in a matrix environment).
• Reported status/progress/roadblocks to Global team and Delivery Center executives via PowerPoint presentations.
• Conflict resolution - Collaborate with project owners, stakeholders, technical teams and customers to resolve conflict, normalize expectations and negotiate solutions. Buy-in was not universal at project start (five teams/16 people)
• Manage participation of 12 - 150 executives, managers and associates in geographically dispersed teams
• Use BA skills to elicit revised metrics requirements in order to rework the software product and rescue the project

Lean Specialist

Confidential

Responsibilities:

• Implementation of targeted initiatives over numerous service lines for process improvement and reengineering during lift-and-shift of work. Success required working to change mindsets and behaviors of team members.
• Infrastructure project to replace a commercial tape library shared by five customer accounts

Confidential

IT Project Leader (“Project Manager”)

Responsibilities:

• Simultaneously performed multiple functions - project manager (keeping the project moving forward) and business analyst (elicit and understand business needs for translation into technical specifications)
• Dotted-line supervision of 8 in-house and 8 consultant team members.

IT Project Leader - Software Development

Confidential

Responsibilities:

• 350+ software development and upgrade projects delivered on-time and on-scope
• Acknowledged SME (subject matter expert), mentor, guide and troubleshooter for most business processes
• Led all my projects through full SDLC - requirements gathering, solutioning, development, testing, implementation and stabilization
• Systems experience: Order Capture, Account Maintenance, Order Acknowledgement/PreBilling, Reminder Billing, Shipping, Warehouse Operations interface, Finance interface, FTC Compliance.