SUMMARY

• Unique blend of s/w engineering and technical program management experience of 20 years resulting in successfully championing several complex enterprise programs from initiation to market with a strong focus on execution and quality.
• Substantial experience acting as a liaison between business clients and organization in planning and conducting analysis of complex business problems solved through digital solutions that directly trace to the strategic objectives of the company.
• Extensively collaborated with business partners and cross functional teams spanning across 3 continents to compile requirements and translate business use cases to technical requirement artifacts in support of business needs.
• Driving end to end execution of complex technology projects/program initiatives involving business, technical, marketing and sales teams while ensuring necessary processes are in place to comply with regulatory and security requirements.
• Extensive experience in Agile/Waterfall methodology, governance, budget management, risk management & escalation, change management, effective stakeholder communication, conflict resolution, and project closeout processes.
• Expanding program/project operations and optimizing costs through building offshore technical teams in Eastern Europe and India for meeting business demands related to quick time - to-market and round the clock production support.
• Effectively interacted with senior management and executives presenting solutions, project plans, project milestones progress and/or impact analysis in a simple and effective manner.
• Successfully partnered with several network, security and anti-virus vendors for delivering fully integrated secure solutions with endpoint protection (NAC), concurrent Authentication and stateful packet filtering (firewall) security controls.
• Managed budgets up to $10+ M and team size of up to 30 people in projectized and matrix environments; entrepreneurial ownership of project deliverables; coaching, influencing and mentoring.
• Several years of strong customer facing experience for handling integration, support and service related activities, effectively carried out the role of being as voice of the customer/company.
• Extensive technical knowledge across Virtualization, Semiconductor, Networking, Security and Financial domains along with solid analytical and problem solving skills.
• PMI PMP and PMI ACP certified.

TECHNICAL SKILLS

Virtualization Solutions: VMware View, Citrix XenDesktop

Cloud Tools: Salesforce Developer Org, CRM, ESX, Xen Server

Network Protocols: SDN, OpenFlow, IPv4, IPv6, TCP/IP, UDP, NAT, DHCP, DNS, FTP, AD, LDAP

Security Protocols: SSL, IPSec, RADIUS, NAC, OAuth, OpenID, IDS/IPS

Project Management Tools: Sales Force, MS Project, MS Visio, MS Office 2007/2010

ALM Tools: Visual Studio, Rally, JIRA

Software Control Tools: CVS, GIT, SharePoint

SDLC Methodologies: IBM/BPM, Waterfall, Agile - Scrum and Kanban

Programming Languages: C, C++, C#, Java, J2EE, ASP.NET

Database: Oracle, SQL Server, MySQL, Hibernate

Web Technologies: HTML, XML, HTTP, Web Services (SOAP and REST)

Operating Systems: Win XP, Win 7, Windows Server 2008/2010, Linux, VxWorks

PROFESSIONAL EXPERIENCE

Confidential, San Ramon, California

Sr. Project Manager

Responsibilities:

• Driving build phase with onshore and offshore technical teams for enhancing core functionality and quick processing of loans through integrations with upstream and downstream systems leveraging SOAP/REST Web Services.
• Demonstrated exceptional collaboration skills across different business lines in compiling and analyzing requirements, identifying use cases and developing functional design specifications for enabling next generation loan origination solution.
• Collaboratively engaged in technical and functional discussions with many teams and continuous cross functional reviews with project delivery managers and business teams across a range of existing products.

Confidential, San Francisco, California

Technical Project Manager

Responsibilities:

• Managed and/or coached agile practices, sprint planning sessions, user story sizing, iteration scope, defining MVPs, project plans and retrospectives for implementing an enrollment application on IBM’s BPM platform on schedule and on budget.
• Collaboratively engaged with different agile technical teams for identifying, managing and delivering Web Services and their integrations related to Treasury Management, Global Wires and Basic Banking online services enabling quick time-to-market.
• Demonstrated exceptional partnering and collaboration skills across different business lines in compiling and analyzing recommended strategies for enabling next generation enrollment application for onboarding and servicing customers.
• Provided a weekly report to CTO office to provide a complete view on the progress of Web services development, integration, release schedules, environment readiness, impact analysis and steps taken to mitigate them.
• Effectively navigated complex cross functional teams to refine and enhance governance/processes related to compliance, system upgrades, applying patches, app deployment, environment readiness, and digital services availability.
• Owned the BlueWorksLive (IBM) digital solution setup project for collaborative secure content sharing across different business teams, developed mitigation strategies and plans, managed financials including sizing, forecasts and actual costs.
• Engaged several cross functional teams to implement the first BlueWorksLive private cloud comprising IPSec VPN, secure HTTPS transport, Single Sign-on and Active Directory authentication for accessing a Process Modeling Service.
• Managed enrollment technical requirements, resolving architecture and design issues, backend DB integrations, release planning and execution; setting expectations among cross functional teams, prioritizing tasks, and escalating/managing risks.
• Made significant contribution to the overall architecture and design phases to enable Service Oriented Architecture (SOA) and easy-to-use front-end interface through engaging/influencing senior and executive management.

Confidential, Menlo Park, California

Sr. Program Manager

Responsibilities:

• Owned program level initiatives, planning and direction; partly managed technical project teams and drove program activities for delivering a unique desktop virtualization solution to different vertical markets on time and on budget.
• Successfully delivered a service oriented (REST/SOAP) cloud management platform and OS agnostic client-hosted virtualization middleware solution with data analytics, fully integrated AD functionality and rock bottom TCO.
• Marshaled technical teams in a combination of product owner, scrum of scrum and/or scrum master role to deliver several product releases through agile and test driven development practices.
• Accountable to executive management for schedule, budget, communication planning and quality of all program elements; led high level sessions for program plan, schedule development, identifying and devising methods to mitigate risks.
• Collaborated partnerships with industry leading network (SDN), security, cloud and storage vendors to deliver a fully integrated solution keeping data assurance, endpoint protection (NAC), mobility and scaling as an integral part of the design.
• Drove and managed a hybrid VDI solution by partnering with VMware/Citrix, led the team in integration for delivering heavyweight apps to endpoints for local execution and/or enabling User Installed Applications in a complementary mode.
• Established clear goals/vision that directly trace to business goals, effectively communicated progress to all groups, stewardship through Individual development plan process and holding team members accountable for their results.
• Collaborated with cross-functional teams across 3 continents in driving all program activities related to product life cycle including development, feature prioritization, release planning, customer experience, and client engagement efforts.
• Actively guided technical teams in feature estimates; streamlined engineering processes, stayed on top of project teams by closely monitoring and tracking their progress to ensure timely deliverables and/or uncover risks.
• Mentored other project managers to create project plans conforming to program strategy and schedule, communication methods, actively assisting in analyzing and problem solving, in addition to ensuring conformity to company policies.
• Actively participated in building 3 offshore technical teams from ground up in Ireland, Ukraine and India for expediting implementation and testing in addition to enabling follow-the-sun production support.
• Managed and tracked customer engagements and/or services through a CRM tool; communicated deliverables, options, architectures and key technical issues in addition to establishing weekly communications with project team and stakeholders.
• Promoted integrity, ethics and diversity across all teams associated with program in addition to addressing ethical issues.

Confidential, Sunnyvale, California

Sr. Program Manager

Responsibilities:

• Owned and managed Sales Enablement program of $6M budget - orchestrated partnerships with worldwide industry leading vendors and augmented sales through enabling fully integrated security, wireless and wired network reference solutions.
• Effectively managed offshore technical teams, outlined responsibilities of each project team, task completion criteria and monitored progress against the project schedule while keeping track of risks and taking corrective measures when necessary.
• Orchestrated partnership with industry leading security vendor for delivering a fully integrated Wi-Fi Access Point solution with WPA encryption, different authentication (RADIUS, 8021x) schemes and IPSec/SSL VPNs for secure communications.
• Owned and managed Secure Gateway Router solution for SMB and Consumer market segments. This solution included stateful firewall filtering and/or packet inspection, IPSec/SSL VPNs, RADIUS, NAT, DHCP and NAC (802.1x) security controls.
• Engaged with technical DEV/QA teams and third party vendors effectively for testing key lengths and different cryptographic algorithms, sought FIPS 140 validation of cryptographic module/library.
• Managed development of products ensuring Waterfall/Agile practices, engaged with onshore, offshore and virtual teams to deliver several reference production solutions to OEMs/ODMs enabling quick time-to-market.

Confidential, San Jose, California

Sr. Software Engineer

Responsibilities:

• Managed assembling of the most complete network solutions by integrating security, L2 and L3/4 protocols and then delivered pre-ported on reference Gigabit Ethernet switch controller hardware.
• Partnered with an industry leading Security vendor (later acquired by Intel) to integrate their IPSec and SSL modules with TCP/IP stack to enable VPN tunnels for secure communications.
• Integrated an advanced stateful firewall iptables and Intrusion Detection System (IDS) for scanning and detecting threats.
• Implemented SNMP centric Java based front-end management interface; implemented Routing & Switching s/w modules in C; took advantage of separate data plane processors to support scalable communications hardware.