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Consultant Resume

Plano, TX

SUMMARY

  • Engineering technology professional with 15+ year's expertise in managing product management, global program / PLM / product development / product marketing / with international teams and using stage gate system. Bachelors in Electrical Engineering and Master's degree in Systems Engineering, Agile Certified Scrum Master.
  • Led cross - functional teams leading multiple projects Confidential same time. Was the single point of escalation for all issues concerning my product line. Expertise in both Waterfall and Agile/Scrum environment.
  • Maintaining an integrated master schedule of broad scope projects that ties together several interdependent strategic projects, so that they come together to meet a deliverable. Strong program and product management skills.
  • Strong experience with international WW product development teams. Also Responsible For
  • Product Management Life Cycle Framework for my product line.
  • Knowledge of infrastructure, systems integration, vendor management and network rollout.
  • Product Life cycle Management (PLM) from concept to launch with complete global ownership of all functional areas of my product line. Looked into Telematics applications.
  • Expertise in managing product lifecycle in close participation with operations, manufacturing and sales.
  • Led R&D core system platform improvement development program from concept to launch (12 development project managers.
  • Create strategic roadmap and drive it to product realization, launch it and reach customer satisfaction, complete cradle to grave product management including EOL for older products.
  • Experienced scrum master, Agile and JIRA. Manage Confidential program level.
  • Expertise in establishing service level agreements with vendors and other organizations.
  • Created roadmaps, timelines, issue / risk management, etc liaison between all the teams to make sure project progresses thru the SDLC.
  • Managed for new launches all internal and external marketing. Launch communications for products and programs. Clear announcements to Sales, and internal teams.
  • Reviews and updates documentation and training to ensure sales and customer support were trained.
  • Assists Sales teams by responding to Sales support questions.
  • Managed budget for the product line, market segmentation, product marketing, and marketing Communications as needed.
  • Led global teams and worked closely with diverse backgrounds, System Engineering, Sales/Marketing, Software, Hardware, Manufacturing, Quality Assurance, Regulatory/Legal, Risk Management, System Engineering Services, Go-to-Market to help develop and deliver new service offerings and technologies, partnering and sourcing, pre-ordering, outside 3PP vendors.
  • Very strong cross functional leadership, always assuming ownership and ability to drive complex issues to completion, actualizing innovative solutions.
  • Give succinct report to the executive team. Good Power Point skills
  • Coordinating cross dependencies (interop/interfaces) with other Engineering teams outside of the project team to conduct interoperability testing as needed.
  • Lead work with external suppliers/ODMs to obtain project deliverables.
  • Managed project risks, issues and escalation with follow up and resolution.
  • Managed and reviewed all change requests and kept management updated.
  • Expertise in NPI launching complex new products and dealt with all functional groups needed.
  • Very strong cross functional leadership, always assuming ownership and ability to drive complex issues to completion, actualizing innovative solutions. Manage BOMs, MOPs.
  • International work and life experience from 5 countries (USA, UK, Montreal, Sweden, and India.
  • Good analytical, conceptual and problem solving skills, Strong presentation skills.

PROFESSIONAL EXPERIENCE

Consultant

Confidential, Plano, TX

Responsibilities:

  • Provide consulting services in areas of wireless, technology research, product strategy and roadmap
  • Completed Project Management Professional (PMP) Education.
  • Provide consultation on agile development.
  • Strong Analytical and Communication skills.
  • Consultation for defining product or product line strategy, through market research, product positioning.
  • Product management expertises in key product business goals into product requirements (PRDs, EPICs) with cross functional inputs and prioritizing requirements into product roadmap.

Confidential, Plano, TX

Program Manager NPMO

Responsibilities:

  • Launch responsible communicate with internal and external marketing. Launch communications for new program launches to team, management, and marketing.
  • Coordinate with all systems engineering teams both internal and vendor teams for successful launch.
  • Clear announcements to Sales, and internal teams, and handover to operations.
  • Managing the End to End 4G LTE 1C wireless launch for Confidential &T Mobility's markets, for all aspects and deliverables of the LTE initial carrier program from Start to finish.
  • Managing the roadmap for multiple projects delivering Confidential different times so the final launch and the big picture met all launch guidelines.
  • Led National End to End LTE Network Program Management of first carrier deployment of 4G LTE wireless across 13 states in NE region, across 15 states in SW and MW region. Oversee multiple project managers. Present to senior management.
  • Provided overall direction and technical or analytical guidance to project and program teams that typically span multiple organizations, markets and outside suppliers/vendors.
  • Work to ensure transport readiness taking into account routing network protocols.
  • Leading the planning and coordinating activities such as the installation and upgrading of very complex hardware/software.
  • Managed high value long term strategic projects that involve new and/or enhancing technology, that are highly complex, and require tight coordination and integration with multiple organizations and suppliers.
  • Ensured that key post go-live metrics are monitored and business outcomes are successfully met with the mobile application deployment and handover to Mobility operations team.

Confidential, TX

Program Manager

Responsibilities:

  • Manage the project through the stage gate process.
  • Using agile methodology for software design where quick turnaround was needed.
  • Managed the planning and coordinating activities such as the installation and upgrading of very complex hardware/software, retiring old hardware and software, smooth cutover to new/upgraded hw/sw etc. Managing pre-ordering for new product introduction.
  • Scrum master for complex solutions, as an agile expert responsible for enforcing the agile tenants as interpreted by our team, removing impediments and promoting empowerment, challenge the teams to strive for improving agile best practices. Applications used Java for the web design.
  • Organized and facilitated daily Scrum stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meeting.
  • Ensure the agile development teams are practicing the core agile principles of collaboration, prioritization, team accountability, transparency, Inspection and adaptation.
  • Empower the scrum team to self-organize, identified and removed impediments that can distract the ability of the Scrum team to deliver the sprint goal.
  • Sprint retrospective I ask each member of the team to writing down the good stuff and the bad stuff they encountered during this sprint, so we can use this to improve the next sprint and celebrate the good stuff done during this sprint.
  • Facilitate demo of the Scrum sprint to the stake holders and obtain their feedback.
  • Software as a Service (SaaS) solutions applications were hosted and made available to customers.
  • Coordinate analysis/impacts of network routing protocols.
  • Launch communications, as well as announcements to sales and internal teams. Reviewed and update documentation and training to make sales/customer support material more accessible.
  • Managed multiple NPI projects Confidential the same time, making sure the big picture was fine.
  • Experienced with innovative solutions in complex global situation leading to customer satisfaction.
  • Identify key deliverables in each gate, align resources, and maintain development focus accordingly.
  • Anticipate project risk areas and lead mitigation plans.
  • Gain and manage commitments against project goals and timeline.
  • Project cost and resource estimates using SOW and other requirements.
  • Manage teams implementing solutions using SDLC Methodology.
  • Ensured training for new product was in place for both internal and external customers.
  • Customer centric project manager. Responsible to engage customer for requirement collection, solution definition, product license structure, capacity dimensioning for pricing, and Service Delivery cost estimates. Managed meetings with engineering departments and vendors.
  • Backlog grooming together with product owner and the team.
  • Provide weekly completion and forecast reports to management... Lead NPI lab testing activities to manage the QA for the new products and or new variants of existing solutions. NPI lab Design of Experiments (DOE), Ongoing Reliability Testing (ORT).
  • Communicate effectively across all levels of the organization, including senior leadership.
  • Engaged sourcing to ensure ASPs and 3PP contracts were created, signed and fulfilled.

Confidential, TX

Consultant Project Manager

Responsibilities:

  • Led actively the forum certification and interoperability program etc.
  • Worked extensively with Intel and the mobile data industry resulting in industry consensus for the certification program.
  • Presented in front of representatives from over 400 companies, and secured industry-wide consensus, and drove the program forward.

Confidential

Business and Product Line Manager

Responsibilities:

  • Managed complete global ownership of all aspects of UNIX-fault tolerant non-stop computer system used for multitude of critical applications like billing. Managed global SDLC teams.
  • Managed global teams- systems engineering, hardware and software development, systems integration and testing, product rollout, customer support teams.
  • Defined the new strategic product roadmap and prioritized global customer requirements including security requirements and drove vision to reality. Defined and launched the innovative new product realization within 1 year with improved reliability and cost of operations.
  • Presentations to both internal and external senior management.
  • Managing the business transformation from legacy products to UNIX based products.
  • Expanded and modified various accounts with many key operators with overall responsibility and took the business from stalled product line to over US$90M business. Managed the marketing, resulting in sales increases of over 200%. (Manage the complete product lifecycle from requirements gathering to prioritization to product release. Retire older products and manage obsolescence.
  • Led pricing and contract negotiations with outside vendor and saved US$4M costs.
  • Operational product management - Final escalation point for customer issues for the product line worldwide. Led teams towards innovative solutions for different customers.
  • As a PLM manager with full product ownership for a real time nonstop fault tolerant system had to come up with Agile tiger teams to rapidly design test and release the software to fulfill SLA. Blended Waterfall and Agile/Scrum environment.
  • Backlog grooming based on customer priorities and operational issues.
  • Prioritized customer issues and drove to resolution initiating and running multiple cross-functional project/ task force global teams, reducing customer complaints by 50-80%.
  • Identified strategic business opportunities for wireless applications, including mobile handsets and positioned Bluetooth as the key strategic development area.
  • Led and coordinated multi-year Ericsson strategic plan (ESP) for the wireless data analyzed the business intelligence information and came up with recommendation of Bluetooth.
  • Worked with requirements for Bluetooth Module from different applications.
  • Looked into telemetry applications using wireless data.
  • Collaborated with third party vendors to reduce costs of manufacturing components by 60%.
  • Came up with 10 hot innovative fixes for the global platform used in 130 countries and in more than 6000 locations by analyzing the root cause of global product failures in the field including auditing.
  • I established 12 Agile teams each with very specialized expertise to improve the global platform performance, comprising core team members and part time experts in each team.
  • Established and spearheaded 12 SDLC projects concurrently - multi-site development teams of 55 system engineers in Sweden, Montreal, Dallas, France, Holland and Germany. Approved by system/product council.
  • Ran the projects, resulting in high availability Mobility systems.

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