SUMMARY:

• Spearheading Business - Centric IT Roadmaps And Global Growth Strategies and ManagementTrusted Business Partner
• Experienced Project Manager | Executive Collaborator | IT Team Mentor
• Diligent Project Partner noted for generating innovative ways of improving OPEX by utilizing unique blend of technology expertise, project Management and exemplary C-level executive engagement skills; along with adaptability to change in roles and commitment to excellence, to ensure that projects support strategic mission and objectives of the enterprise within scope, budget and schedule.
• Confidential is exceptional at analytically resolving complex business problems and designing cost effective IT solutions for projects of any Head- BI, Information Management and Analytics
• An exceptional IT leader, I don t believe she manages, she LEADS from the front; with a drive and passion for process and efficiency, Confidential always looks at the big picture from a business strategy point of view and can be trusted with high-risk complex IT projects - Consulting Technical Manager, Oracle
• Project Management | Program Management | Stakeholder Relationship Management | Team-Building | Performance Management | Risk Management | Change Management | Agile and Waterfall Methodologies | Cost Benefit Analysis | Cloud Project Management | Resource Skill Matrix | EVM | Critical Path | Conflict Resolution
• Experienced project manager offering 12 years of thoughtful innovational execution of all phases of diverse technology projects; Doer and planner in project management with proven track record for over a decade in increasing productivity, near accurate estimates, reduce cost of quality by adequate process application, and customer satisfaction right from Discovery Phase to post-implementation support, in collaborative and multi-disciplinary teams.
• Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives ; artful in communicating technical information in terminology best appreciated by the recipients - C-Level Executives, Business, Vendors or Technical team
• Expert in agile and waterfall project management methodologies; able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Manager

Responsibilities:

• Managed projects through the entire project life cycle (SDLC), including proactively managing changes in project scope/timeline/budget, identifying risks, dependencies and production deployment strategy.
• Conduct Release Readiness review, Milestone Reviews, and business Go/No-Go reviews, produce deployment plans and run books, IT audits, maintain the release schedule for all core services and ensure alignment across key partners and vendors, design new and utilized standard templates during kick-off, requirements gathering, Requirements Traceability Matrix, document specifications, test cases, UAT results management, risk management, and resource planning.
• Handle technical escalations, prioritize escalations, direct teams with possible solutions
• Used Clarity, SharePoint, Microsoft Projects for projects planning, resource tracking, and task allocation
• Utilized JIRA for recording user stories and results for the sprints in Agile projects
• Create Ishikawa diagrams for root cause analysis for UAT defects
• Led and communicate project status, documentation, KPI metrics and SLA Reporting.
• Captured 20% cost savings by re-engineering project planning
• Moved between agile and waterfall approaches depending on project specifics, dependent systems and project goals

Change Management Lead

Confidential

Responsibilities:

• Defined the change management process for the entire ERP organization, Led the consolidation effort for weekly change cycle based on the priority and business impact, created change reports, review of the changes, approval of the changes and cross-functional co-ordination, managing knowledge repository and resource planning for stand-by support
• Managed the team of more than 50 offshore and onsite consultants for Functional Helpdesk and CEMLI Services for Oracle e-business Suite Managed Services Project.
• Resolved conflicts in the teams due to interpersonal and technical differences

Confidential

IT Project Manager | Resource Manager

Responsibilities:

• Managed a team of 40+ Oracle ERP technical and functional consultants for Upgrade of Oracle e-Business Suite Application from Release 12.0.3 to 12.2.4
• Provided IT support, client relationship, project management, vendor management, and functional expertise for business partners
• Worked, single-handedly with the client, to define business requirements for the upgrade, evaluate the scope of changes to custom objects, integrations with legacy systems, OBIEE refresh schedule and batch process modification.
• Managed project financials including cost estimate using EVM method and identification of critical path for phased deliverables and the entire project
• Planned and communicated the project status, milestones and critical issues with key stakeholders (business, client, IT)
• Gained technical knowledge of the existing architecture of the client
• Managed the Planning Phase of the Cloud Migration project, involves a different approach of adding extra buffers, leads and multiple critical path due to diverse technology footprint
• Enforced process compliance and adherence to project methodology standards, including OUM for Oracle documentation

Client Relationship Lead | IT Project Manager | Operations Lead

Confidential

Responsibilities:

• Managed the operations of a multi-million dollar AMS contract to support Oracle e-Business Suite, Hyperion and PeopleSoft
• Managed the SOW with the client for the parameters like response time, resolution time, key milestone measurement, defect queue management, cost per reported defect, overall defect count per month, time spent in client meetings per week per resource, management reserve and administrative overhead
• Led the Service Review meetings between the vendor and the client partner, presentation of KPI Metrics and status deck
• Consistently enhanced billable time and handled 50% more issues
• Participated in the Business Process Re-engineering team led by the VP operations, to deliver the promised business transformation to the customer. Contributed by doing statistical and financial analysis and proposed the alteration in the resource-skill-service time matrix. Awarded as first batch of iXL Talent Team of Oracle Cloud Managed Services
• Managed all phases of the software development lifecycle (SDLC) for dozens of enhancements
• Spearheaded the team to identify Continual Service Improvement opportunities in the project
• Led the technical enhancements team to implement ERP using technologies like OAF, SOA, BPEL, Forms, Reports, OBIEE
• Ensured defect-free releases through careful planning, system performance testing and QA management

Confidential, New York

Senior Systems Analysis Lead

Responsibilities:

• Led a track in an ERP Project that increased the profit earnings of the project through automation of several programs in the application. Received Global Financials Savings Award for leading the financial savings initiative. This led to 150-200% increase in projected cost savings from the accounts.
• Led the Centre Of Excellence Group for Oracle Applications Framework technology stack
• Hands-on technical consultant in Oracle Applications Framework (OAF), Reports 10g, BI Publisher, Oracle Alerts, PLSQL, Oracle Workflow, Oracle BPEL Processes, integrations of Oracle Applications to hosted web services using Integrated SOA Gateway.
• Conducted business workshops to showcase the probable re-use of automation for several clients.
• Onsite lead for improving customer experience by developing and managing the client-level Reporting.
• Responsible for gathering business requirements and create Requirements documents.
• Involved in tasks like to gather requirements from business users, translate into technical solutions, create use-case documents, develop design documents, develop reports, supervise team members, co-ordination with the offshore team and represent the technical team in client meetings