SUMMARY

• Experienced Scrum Master and Agile professional with a positive outlook and a clear focus on high quality businesswith 7 years of professional experience in Banking and Finance businessareas.
• Strong understanding & experience in working for regulatory driven projects under Anti Money Laundering (AML), Know Your Customer (KYC), USA PATRIOT Act, Bank Secrecy Act (BSA).
• Proven ability to work with virtual teams (Offshore/Onshore teams), define process improvements, and manage stakeholder expectations.
• Worked closely with Business Users, Product Owners, Project Managers, Technical teams, Solution Architects, Quality Assurance, Deployment, Maintenance team, Scrum teams through all phases of SDLC.
• Extensive knowledge, expertise in various phases of Software Development Lifecycle (SDLC) in Waterfall methodology, Agile - Scrum and Scrumban, Scaled Agile Framework (SAFe).
• Coordinated multiple teams to apply scrum methods and train them to be self-organizing and self-managing through meaningful use of Agile concepts like Product Backlog Refinement, User Story Value Mapping, Sprint Planning, Sprint Demo, Sprint Retrospectives and Daily Standups.
• Coordinated with other team Scrum Masters in Scrum of Scrums and assisted the team in preparation of ART activities such as PI Planning, System Demos and Inspect and Adapt workshops.
• Experienced in guiding teams to maturity to the level where they can self-organize, self-manage and maintain high performance without guidance from a Scrum Master.
• Proactive in maintaining the information radiators such as Burn-Up/Burn-Down charts, feature progress reports. Proficient in maintaining Sprint Burndown Charts to track velocity and assisting Product Owner to come up with a strong Definition of Done (DOD) for the Potentially Shippable Product Increments (PSPI).
• Well versed in breaking down Epics into User Stories satisfying INVEST criteria in grooming meeting.
• Experienced facilitator and adept in various estimation techniques like Planning Poker, T-shirt Sizing, Relative mass estimation, Bucket sizing and Prioritization techniques like Moscow and 100-point Method.
• Managed Change Management in Agile environment evaluated Triple Constraints to accommodate change and addressed Team Impediments, Organizational Impediments and Blockers.
• Proponed good engineering practices like Test Driven Development (TDD), Continuous Integration, ATDD, BDD and Refactoring to improve quality of final product and keep technical debt under control.
• Extensively used SQL queries using joins, unions, outer joins, group by, order by and aggregate functions to extract data from different data sources and to perform DDL (Data Defining Language) and DML (Data Manipulation Language) operations to Create, Read, Update and Delete (CRUD) the data in the database.
• Experienced in API testing using Postman and SoapUI and REST to check if the APIs are returning the data in JSON, XML format as defined in the API documentation using Swagger and required by workflow
• Experienced in understanding the manual and automated testing to perform Regression Testing, White-Box Testing and Black-Box Testing. Worked with QA team to Design Test plans and Test Cases for User Acceptance Testing (UAT) using HP QC/ALM and Selenium.
• Adept at using tools like Rally, JIRA, Version One and MS Office Suite which includes MS Project, MS Word, MS Excel, MS PowerPoint, MS Outlook for project management, documentation and communication.
• Have excellent analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels and can work as a part of a team as well as independently.

TECHNICAL SKILLS

Modeling Tools: MS-VISIO, Balsamiq, Mock-up Screens, Sketch

Data Warehousing: Data Modeling, Data Marts, OLAP, Data Dimensions, Schemas

Databases: Oracle 9i/10g, IBM DB2, My SQL Server, MS Access.

Productivity Suite: MS Word, MS Excel, MS PowerPoint, MS SharePoint 2013, MS Project, MS Visio

Requirement Management: MS Office, JIRA, Confluence, Rally, HP ALM

ETL Tools/ Reporting Tools: Informatica, SQL Server Data Tools-Business Intelligence (SSDT-BI), Tableau, MS Excel, MS BI, Power BI, SAS

Testing Tools/ Defect tracking tools: HP ALM, Load Runner, Cucumber, Selenium, SoapUI, Postman, HP QC, JIRA

Languages: SQL, XML, JSON, C, C++, Java, JavaScript.

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Scrum Master

Responsibilities:

• Facilitated meetings for the team to help them gather and understand requirements to end ambiguity.
• Collaborate with project stakeholders to negotiate scope boundaries, approaches to mitigate risk, priorities of specification elements, and adjustments as indicated to alleviate conflicting requirements.
• Proactively involved in identifying the impediments and resolving the impediments to aid team in achieving the sprint goals. Provided all the required support to the team as a servant leader.
• Constantly worked with Business stakeholders to manage and accommodate them Just in time (JIT) requirements. Supported Engineering & Professional Services teams in developing, maintaining, grooming the Product Backlog.
• Helped the team and product owner to prioritize the PBI's using like MoSCoW prioritization technique.
• Facilitated Sprint Planning helped the team commit to a sprint goal with and break all stories into tasks. Used Estimation techniques like Planning Poker, T-shirt sizing and relative mass evaluation.
• Created a safe environment for stand-up meetings to the teams to discuss risks, ideas and innovation.
• Used JIRA for user story management, issue tracking, and requirement traceability and collaborated with the Traders and the technical team. Reported sprint progress, metrics like Burndown, Burn up, and velocity to the upper management and the team. Creating, organizing and collaborating the teams for meeting notes, emails, presentations and documentation was done by using Confluence.
• Worked with the Product Owner (PO) on a regular basis to develop a comprehensive backlog of User Stories that define the work that must be developed by the team.
• Mapped customer's requirement in the form of product backlog, divided to use cases, functional flow charts and data flow charts.Managed cross functional team deliverables, setting and administering schedules and managed assigned projects according to plan.
• Helped in ascertaining which features met the Definition of Done (DoD) using the acceptance criteria.
• Resolved Impediments within the development team, identified and resolved external impediments by communicating with stakeholders from external teams to achieve sprint goal.
• Conducted Retrospective meetings using techniques such as Happiness Histogram, and Star Fish etc. after every sprint to improve the upcoming sprints and also the overall team's productivity.
• Organized Scrum Workshops to educate the team about Scrum concepts. Also, conducted User Story Writing Workshops for the stakeholders to train them in story writing.
• Promoted best engineering practices like TDD, BDD, and ATDD and imparted knowledge on the importance of the best practices to the team members. Supported and educated the Product Owner on scrum best practices, especially with respect to grooming and maintaining the product backlog.
• Developed a culture of continuous process improvement through sprint retrospectives and metrics analysis.

Environment: Agile/Scrum, Java, HTML/CSS, AngularJS, Bootstrap, JQuery, SQL, Informatica Power Center, Web Services, SOA, Bulk API, REST, MS Office, JIRA, Tableau, Hadoop (HDFS, Hive, Hbase).

Confidential, Columbus, OH

Scrum Master

Responsibilities:

• Using RTM, we Tracked, Documented, Captured, Managed and Communicated the Requirements, which helped in maintaining numerous artifacts produced by the teams across the deliverables for a project.
• Identified/documented data sources and transformation rules required to populate and maintain data warehouse content. Responsible for indexing of the tables in the data warehouse.
• Created Source to Target Mapping document by validating the source data type, fields and data integrity.
• Created Conceptual and Logical ER diagrams for the database and developed Conceptual, Logical Data Models. Created Kanban board for the team on JIRA. Ensured that the team had enough tasks in WIP (Work in Progress) stage and further work was taken up only after completion of work currently in progress.
• Performed source system analysis, data transformation, loading, validation for data marts, operational data store and data warehouse.
• Developed the ETL Informatica Mappings for importing data from ODS. Co-ordinated with the data modelers and data architects regarding the architecture and schema (Star schema or snowflake schema).
• Gathered and analyzed data from enterprise database using various SQL queries like Joins, group by, order by and used Stored Procedures.
• Assisted in Integrating various Data Sources (OLTP) to the data warehouse using Informatica as an ETL tool.
• Configured DWH with SSRS to create effective visualization dashboards and reports. Used SSRS to generate internal reports to study and analyze the current business performance.
• Performed analysis on enterprise data/report integration & provided functional specification to development team to build Enterprise Reporting Systems. Assisted in presenting reports and analysis to help guide the management. Generated multiple reports, graphs, charts, dashboards for analysis and testing of the EDI conversion using Tableau.

Environment: Scrumban, JIRA, MS Visio, MS Office, MS SQL Server, Balsamiq, SOAP, REST, Informatica, Postman, Swagger, Tableau, Confluence, SQL Server Reporting Services (SSRS).

Confidential, O’Fallon, MO

Scrum Master

Responsibilities:

• Consistently collaborated with product owner, cross-functional technical teams, and executives in supporting development and application delivery.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) accordingly. Examined the current application system and managed website content by using various modules to create a user-friendly environment for better customer experience.
• Documented and presented project specific details (Requirements, User stories etc.) as MS PowerPoint slides and charts to the simplest possible levels for the senior management. Organized & facilitated daily stand-up meetings, reviews, retrospectives, sprint & release plan, demos & Scrum associated meetings.
• Collaborated with resource managers to manage & determined Scrum team capacity. Assisted Product owner in conducting Product Backlog Grooming sessions and analyzing market needs.
• Resolved Impediments within the development team, identified and resolved external impediments by communicating with the member of external teams to achieve sprint goal and ensure to follow cadence.
• Allocated task and tracked issues using Rally. Also, managed user stories and the RTM during the project duration. Worked as a User/Customer advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to bridge the gaps between IT and Business.
• Used SQL to extract and collect data to generate reports using BI tools such as Tableau. Resolved internal team conflicts and Keeping the team motivated to ensure successful sprints.
• Involved with QA engineers in writing & implementing Test Cases, Test Scenarios, Implementation using HP ALM. Designed Mock-up screens, wireframes using MS-VISIO that helps the developers to understand the requirements. And Assisted the Product Owner in user story creation, prioritization product Backlog grooming through requirement gathering whilst sustaining total organizational goals.
• Actively involved in discussions with the team members to identify dependencies and minimize the dependencies by collaborating with the Scrum Masters of other teams. Utilized SharePoint collaboration features to keep team engaged.

Environment: Scrum, Rally, UML, MS Visio, MS Project, MySQL, Tableau, PL/SQL, MS Office, Data Migration, Informatica Power center, MS SQL database, PowerPoint and Excel.

Confidential

Scrum Master

Responsibilities:

• Coordinated with the project manager and the product owner to ensure process/standard implementation.
• Acted as a liaison between the functional managers, non-technical users, corporate customers and the IT team & the development team.
• Facilitated and time-boxed Scrum ceremonies like Sprint Planning, Sprint Retrospectives, Daily Stand-ups, Backlog Refinement and Sprint Reviews. Assisted Product Owner and the team to create backlog; prioritize and assign complexity points to the user stories based on its business value and ROI.
• Broke down Epics into User Stories satisfying INVEST criteria and then User Stories into Tasks satisfying SMART criteria and handled the requirement churn.
• Created and maintained Sprint Burn-down Chart and Product Burn-Down Chart to keep the track of the team's and created Product Burn-up Chart to show the progress of the team.
• Protected the team over-commitment and prioritize resolution of defects/bugs. Met goal of addressing and resolving issues within 24 hours. Also, managed stakeholders’ expectations and facilitated conflict resolutions. Improved team velocity by incorporating capacity planning into sprint planning sessions. Estimated the stories using the Planning poker technique.
• Presented team's metrics to coach every week. Reviewed the definition of done and definition of ready and other dashboard items with the teams and make sure the teams are up to date.
• Facilitated daily stand up meeting and encouraged the team to raise any impediments which are hindering their velocity and tracking them on the daily basis.
• Helped the team in Sprint Review to review the Potentially shippable product increment (PSPI) to the business users, higher management and all the other stakeholders.
• Facilitated Retrospective using techniques like Silent Writing, Happiness Histogram, Sad Mad Glad, and guided teams with outcome resulting in enhanced performance. Tracked User stories in JIRA and updated documentation in Confluence.
• Maintained Kanban board for the team on JIRA. Ensured that the team had enough tasks in WIP (Work in Progress) stage and further work was taken up only after completion of work currently in progress.
• Coached the Business Analyst and Product Owner in developing meaningful Acceptance Criteria for User Stories for User Acceptance Testing and to perform UAT.

Environment: Agile/ Scrum, MS Office, MS Project, Share Point, Mock-Up Screens, Web Services, SOAP, SOA, HTML, XML, Java, jScript/jQuery, API, Web Methods, SOAP, WSDL, Tableau

Confidential

Business Analyst

Responsibilities:

• Involved in all phases of Software Development Life Cycle in Waterfall framework. Analyzed, documented, and managed all project requirements and changes to requirements throughout the SDLC using RequisitePro. Conducted user interviews, attended Joint Application Development (JAD) sessions, and documented analysis in requirement gathering.
• Identified the Use Cases from the fathered requirements and prepared a comprehensive Use Case Specifications document. Verified and Validated Data Model with changes to business information & rules.
• Developed UML Use Case Model for application using Rational Rose and assigned to prepare the detailed work flow diagram based on the proposed enhancement for the system. Extensively interacted with both user group and development team, and came up with Structed Charts, Class and Sequence diagrams.
• Responsible for Status Check at regular timeframe. Controlled and tracked defects using Rational Clear Quest. Created Vision and Scope document along with the Project Manager as part of business modelling to assess success criteria, schedule tasks, duration, and assign resources for the project.
• Helped Testers for executing system/Integration testing and on working with Test Director.

Environment: Waterfall, MS Office, MS Project, Windows 2000, Rational Requisite Pro, Rational ClearQuest, Test Director.

Confidential

Java Developer

Responsibilities:

• Working on client site with direct interaction with client IT manager for POC. Interacting with client BA for resolving requirement gaps and resolving functional and database related queries.
• Carrying out periodic demonstrations for application progress. Working as Issue resolution contact from application for any client discovered issues. Involved in build process through Maven. Developed necessary DAO's with Hibernate as the persistence framework. Used Log4j for logging messages and Warnings.
• Deployed the application on Oracle Implementation with JSP, JavaScript, Struts Validation framework on MyEclipse IDE. Managing JUnit test scripts for development and test environments for latest deployments.
• Working out on feasible technical solutions with client team to common UI issues. Integration and functional testing before releasing code for client testing. Fixing client reported bugs on UI or functional issues found during testing.

Environment: Java 1.6, Core Java, log4j, JSP, JavaScript, XML, Spring, Hibernate/ORM, HTML, CSS, Ajax, Maven, Oracle 10g, My Eclipse, MySQL Server, Tomcat, Struts, Net Beans, CVS.