Programmer Analyst Resume Profile

SUMMARY

I am an experienced IT professional, mostly working in an IBM mainframe environment as a developer and as an analyst, using Cobol, CICS, Assembler Language and VSAM. Working for Fortune 500 companies as well as small businesses, I have led teams through full system development life cycle projects in various business applications: life insurance, health insurance health care services. I have coded for new development as well as maintenance projects and have provided 24x7 production support. My strengths include analysis, design, coding, and problem solving. I'm able to work independently as well as be a strong team player.

TECHNICAL EXPERTISE

Language and Development Tools:

COBOL
CICS
VSAM
Docutext
Quickjob
Assembler
Respond
CEDF
BMS
File Aid
Hardware and Operating Systems:
Windows XP
Mainframe
PC
VPN
Softphone
Remote Desktop
IBM
MVS
Additional Expertise:
TSO
SPF
IBM Utilities
Power Term
Lotus
E-Mail
MS Office
Outlook
Xpediter/CICS
SPF/2
Endevor
JCL

PROFESSIONAL EXPERIENCE

Confidential

Senior Programmer/Analyst

Successfully completed four conversions on time and without defaults.
Collaborated with team members in the design and development of the CNO Inc. Conversion Engine.
Improved phone service by developing and implementing online alpha index system.
Increased productivity, quality and service by implementing an online system that allowed internal customers to waive premiums.
Reduced run time by 25 by totally rewriting A H valuation system.
Successfully maintained and enhanced Rate Increase System in response to changing user needs.
Extensive experience in system maintenance and production support of Admin, Billing, Valuations, Agency batch and online systems.
Assisted in the conversion of policy status print from impact to laser printer format.
Developed and implemented multiple online sub-systems used by internal customers for data entry.
Managed all responsibilities while working as a remote employee from May 2000 to June 2012. Home Office
Increased team productivity by providing technical orientation to new hires.
Capacity to assess situations and draw sound conclusions to help team and organization.

ADDITIONAL RELEVANT EXPERIENCE

Confidential

Senior Programmer/Analyst

Confidential

Senior Programmer/Analyst

Confidential

Programmer/Analyst

Confidential

Programmer

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