Program/Project Manager/Scrum Master Resume Chicago IL - Hire IT People

SUMMARY

Have a progressive and diverse work experience of around 18 years involving Account Management, Program/Portfolio Management, Vendor Management & Stakeholder Management
Have a good track record on Client Relationship Management
Performed Account Management, Presales Support and New Business Development
Managed Multi - Million, Multi-Year, Multi-Location Program/Projects in a Global Delivery Model (GDM) in Waterfall as well as Agile Scrum Methodologies
Managed and Delivered Programs that led to Huge Cost Savings & Quality of Delivery

EXPERIENCE SUMMARY

Program/Project Manager/Scrum Master

Confidential, Chicago IL

Responsibilities:

Played Program Manager/Scrum Master role for multiple projects
Identified and removed any impediments or obstacles that prevented the delivery team from attaining sprint goals
Organized and facilitated agile ceremonies like sprint planning, daily stand-up meetings, sprint reviews, retrospectives
Reported sprint progress, team status and impediments to senior management using Agile KANBAN and SCRUM boards with applied and maintained burn-up and burn down
Assist the Product owner managing the backlog and ensure that continues refinement session are taking place
Assist the team in making appropriate commitments through story selection and task definition
Successfully Managed the Knowledge Transition/Forward Shadow/Reverse Shadow of 5 Work Streams for 3 months and accomplished the smooth transition to Steady State (1.2 Million USD)
Worked with Business Stakeholders, Product Owners, PMO to identify the KPIs to measure, report and trend the work being executed during steady state
Conducted Weekly and Monthly Program Governance and reviewed the status, risks, issues & KPIs and took corrective actions
Managed projects in an Onshore/Offshore model as well as complete Offshore model as well.
Worked on both JIRA/Confluence & Rally as well for creating and tracking user stories to completion.

Project/Scrum Master

Confidential

Responsibilities:

Managed ICD-10 Program with Multiple Projects and Workstreams for Medicaid/Medicare under Government Programs for Horizon NJ Health
Managed Risk Adjustment and Risk - Spreading Mechanisms involving Actuaries/Underwriting/Eligibility/Enrolment Program under New Jersey Health Insurance Exchange (HIX)/ACA for Horizon BCBS NJ and Implementation of IBM Product Guardium
Provided Forecasting, Estimation, Variance Analysis on a monthly basis
Presented Project/Program Status to Business/IT Owners, Portfolio Manager & CIO
Managed ICD-10 Program with Multiple Projects and Workstreams in an Agile Scrum environment involving System Remediation, Financial Neutrality and Testing
Managed Programs in Provider Contracting involving Claims/DRG Auditing and Auditing Vendors leading to huge cost savings and revenue to the tune of $5M
Stakeholder Management and Executive Status Dashboard Reporting
Organized and facilitated agile ceremonies like sprint planning, daily stand-up meetings, sprint reviews, retrospectives
Reports sprint progress, team status and impediments to senior management using Agile KANBAN and SCRUM boards with applied and maintained burn-up and burn down
Assist the Product owner managing the backlog and ensure that continues refinement session are taking place

Senior Manager

Confidential

Responsibilities:

Managed ICD-10 Program involving Financial Neutrality and Provider Communication
Liaisoned with Cognizant Healthcare Consulting and gave demos on the Financial Neutrality Tool
Reviewed Business Requirement Documents and validated roadmap recommendations for ICD-10 Remediation
Managed Scope, Schedule, Cost & Quality using MS-Project and reported weekly status to the EPMO
Maintained Constraints, Risks, Assumptions, Issues and Decisions (RAID), Requirements Traceability Matrix (RTM) constantly reviewed and managed Risk Mitigation Plans and ensured completion of implementation/remediation as per Business requirements (BRD)

Project Manager

Confidential, NJ

Responsibilities:

Managed a Data Intake Development project that cleans up and loads medical claims, Lab, Dental, Vision, Pharmacy and Radiology files into Enterprise Data Warehouse (EDW) at AMHP
Lead an RFP effort involving 11 Projects to the tune of $20M and Won 10 Projects at AMHP
Setup the initial testing team at Offshore for Horizon BCBS of NJ and Managed Multiple Workstreams
Led an Offshore team and Managed Multiple Workstreams as Part of a Major Reengineering Project for USAA
Played the role of an Onsite Coordinator as well as Business Analyst and Captured Business Requirements at USAA
Managed MGA Systems for AIG Lexington Systems and Provided Development/Maintenance /Production Support
Led an Offshoring and Knowledge Transition Effort and Successfully Transitioned Projects within a short period of time
Member, Toastmasters International 2013-15