SUMMARY

• Over 8+of extensive experience in Project Management and Business Analysiswith proven ability to articulate business values and facilitate creation of technical solutions.
• Experience in Agile, Scrum, RUP, Waterfall, SDLC and PMLC methodology.
• Extensive Consulting Experience in creative solutions on IT Strategies and Business Process Reengineering (BPR)
• Extensive experience in Financial, Banking, Insurance and IT domains that enable me to perform cross domain integration and process transformations
• Expertise inLeanandITILFrameworks.
• Proficient inUser InterfaceDesign and Development, Business User acceptance Testing.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.
• Extensive Experience usingMS Project, MS Visio, Excel macros, VLOOKUP, pivot tables and MS Access.
• Experience inProject Portfolio Management using Primavera, Clarity PPM, and HP PPM.
• Strong project management skillsincluding Planning, Scheduling, Monitoring and Budgetingwith experience inrequirement gathering, gap analysis, risk analysis, effort estimationetc.
• ExcellentTraining skills, Facilitation, Presentation, maintaining Performance Metrics, devising training documentationcommunicating to users.
• Demonstrated highest zeal to learn new technologies rapidly with no formal training.
• Expert inRisk Assessment, Preparing Project SchedulesandProject Plans.
• Expert inChange Management, Incident Management, Release Management, Stakeholder management and reporting.
• Experience in all Knowledge Areas of PMBOK and Process Groups of Project/Program Management Project Initiation, Planning, Scheduling, Budgeting, execution, Monitoring Control and Closure.
• Possess diversified technical, functional and management experience in Development, Maintenance, Integration, Regulatory Compliance, Infrastructure, Quality Assurance,Risk, Service Delivery, Business Analysis, Run the Bank, Change the Bank and Consulting projects and programs.
• Experience in Enterprise regulatory programs like SOX, BSA AML Anti money laundering, AML - KYC, BASEL II and III, Data Masking or Test data Sanitization etc.
• Experience in Master Data Management and Enterprise Data Management
• Expertise in Infrastructure Project Management related to Data centre set up and server movements, relocation and collocation of data centres, Data movements across servers, Disaster Recovery Server set up, Server upgrades, technology and tool upgrades, migrations, branch server and infrastructure setup/implementations, network connectivity projects.
• Experience in Capital Markets and Investment Banking products i.e.,Order Entry, Fixed Income, Derivatives, OTC, Money Markets and FOREX.
• Diversified experience in areas like Program/Project Management, PMO, Delivery Management, Business and Data Analysis, QA management, Delivery Risk Management of various complex projects using system development life cycle SDLC model and Agile/Scrum.
• Experience in Project Initiation and planning, Strategic planning, base lining the requirements, Scope analysis and management, Estimation, forecasting, resource management, Stakeholder management, Requirements traceability matrix maintenance, Earned value management, Time and Cost management, Cost benefits analysis, Budgeting and control, team development, conflict resolution, delivery management, risk management, operations logistics, Vendor management, Management reporting, Presentations, Procurement Management.
• Excellent Personal Communication, Presentation, Leadership and Organizational skills.

TECHNICAL SKILLS

Business Areas: Enterprise Management, Onsite-Offshore delivery, Finance, social media

Methodologies: PMP-PMBOK, SDLC, Waterfall, Iterative, Process Modelling, Cost-Benefit Analysis

Project Management tools: Strong knowledge of Salesforce, Windows, Mac, Microsoft Word, Outlook, PowerPoint and Excel, Ms office, Ms Project, JIRA, Smart sheet, Operations Management, Organization skills, Self-motivated.

Technical Skills: SQL, SAS, MS Office Suite (Excel, PowerPoint, Access, Outlook, SharePoint, etc.)

Platforms: UNIX, Windows.

PROFESSIONAL EXPERIENCE

Confidential, Woonsocket, Rhode Island

Program/Senior Project Manager

Responsibilities:

• Played the role as a Project Manager in agile environment by eliciting Business Requirements from Business users using number of JAD sessions and converting them to Functional Requirements.
• Involved in the complete SDLC in agile methodology and handled key responsibilities in Project Management.
• Worked on Data Warehouse builds for Santander bank relevant to Schedules reporting, Benchmarking, and reporting to top US Banks, Australian Banks Credit Card payment study program.
• Worked as Program Manager for Card Analytics operational projects for TD Bank, Citi, Bank of America, OCC, FED, GE, RBS, Visa and 5/3, Huntington banks.
• Worked as Program Manager for Australian Banks Credit Card payment study program WASTPAC, NAB, St George, HSBC, Citi, CBA, AMEX,and ANZ.
• Responsible for managing Data Ops team - Data Loading, Cleansing Validation, Bench marking and Client delivery reporting.
• Managing multiple projects - Planning, Scheduling, Budgeting, Execution, Monitoring and Controlling
• Prepare Metric dashboards with executive management.
• Worked on Creating Project Plans using MS Project, Risk Plans, and Delivery milestones for projects.
• Responsible for Setting up new PMO division and aligning projects.
• Responsible for Project forecasts selection, Budgeting, Resource Effort Estimation.
• Arranging Steering committee meeting for project approvals from all stakeholders and sponsors.
• Involved in Data centre server migration planning and Infrastructure buy/make decisions.
• Involved in data centre location planning, hardware requirements and procurement, cabling, networking, and storage requirements
• Coordinated with IT systems, networking, and DBA teams for Data centre server migration
• Legacy server shutdown and decommission planning post Data Center Migration.
• Database reorganization and server clean-up for effective storage planning.
• Coordinate with Data Ops team for Data loading, data cleansing and normalization, data Validation, Benchmarking, and reporting and client delivery.
• Involved in card analytics and risk analytics, profit net reporting for banks.
• Involved in Data Center hosting and building Data warehouse /mart
• Align with Release management ITSM and Business change management process
• CreatedWBS, RACI charts, Earn/burn analysis, Milestone charts and Review deliverables
• Improve Service levels, performance, productivity and efficiency by automation
• Preparation of presentation decks related to business and project management
• Prepared Status Reports, Dashboards, Metrics, RAG Red, Amber, Green status charts

Environment: Agile (Scrum), MS Office, PMP, MS Access, MS Visio, MS Project, Quality Centre, Oracle, SQL, Windows.

Confidential, Normal, IL

Project Manager

Responsibilities:

• Analyzed and gathered business requirements, identified system interfaces and created the requirements specification document.
• Designed and analyzed Business Process Modeling, Use Case model and test procedures based on agile methodology.
• Worked on Process Management to enable the activities of planning, monitoring the performances of a process.
• Performed Requirement Analysis to develop Use Cases, Activity Diagrams and Sequence Diagrams.
• Documented conceptual design of application in System Specification Document.
• Controlled project scope, identified and resolved key issues and risks.
• Facilitated collection of functional requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype.
• Organized JAD sessions to flush out requirements, performedUse Caseandwork flow analysis, outlined business rules, and developed domain object models.
• Worked on Gap Analysis by doing an in-depth study of the current process, planned implementation actions and change control process and also interacting with business heads to finalize the BRD document for the application by doing the requirement analysis.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.
• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.
• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners, stake holders and document analysis and represented them in Requirements Traceability Matrix (RTM).
• Worked on GAP analysis to understand the shortcomings of the existing system and evaluated the benefits of the new system.
• Worked on JAD sessions periodically with various stakeholders at various phases of the SDLC to discuss open issues and resolve them.
• Worked with the end users/stake holders to define the acceptance criteria.
• Implementation of RUP effort in different iterations and phases of the SDLC.
• Developed High Level Business Flows using MS Visio.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault.
• Worked on SQL to query Oracle Database and resolve data issues, also compiled business intelligence reports based on results.
• Worked on SQL, PLSQL statements to extract data from the tables to validate data flow.
• Involved in creating technical documentation for source to Confidential data mapping procedures to facilitate better understanding of the process and in corporate changes as and when necessary.
• Created User Interface Specification Documents, which comprised of system mock-ups and page field elements.
• Communicated with the development and QA team for requirement clarification and support.

Environment: MS Visio, MS Access, Excel, Word and PowerPoint, Gap Analysis, RUP, Rational requisite pro, Rational Rose, Agile, UML, SQL and windows.

Confidential, Minneapolis, MN

Project Manager/Business Analyst

Responsibilities:

• Gathered user and business requirements through interviews, surveys, and prototyping.
• Involved in full System Development Life Cycle of the project.
• Identified and cleared functional issues and supported IT development staff throughout the design, development, testing and implementation phases of the software development life cycle.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Prepared Logical Data Models that contained set of diagrams, Business Requirement Documents, and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors.
• Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams in MS Visio and worked on wireframes during the Elaboration Phase.
• Responsible for Planning, Estimation, Scoping, Work delegation to team members
• Requirements gathering, Functional analysis, Solution Design, Software Development, Acceptance Testing, Production launch
• Bug Fixing in Harvest Configuration Management Software.
• Managed team of 8 and delegated scope of work to appointed consultants. Organized events, including press conferences, exhibitions and tours.
• Involved all application groups to minimize risk.
• Guide and direct team on moving strategy.
• Balance multiple teams’ effort on various technologies streams and integrations.
• Participate Business acceptance sign-offs and vendors communication.
• Stored and modified requirements in Rational Requisite Pro.
• Authored progress and completion reports, which were then submitted to project management team on a weekly basis.
• Suggested measures and recommendations to improve the current application performance.
• Assisted in manual front-end testing to check all functionalities of different modules.
• Trained user teams on new processes and operational procedures

Environment: MS Word, MS Excel, MS PowerPoint, MS Visio, Rational Requisite Pro, Java, Oracle, and SQL Server.

Confidential, Franklin lakes. NJ

Program Manager

Responsibilities:

• Worked as a Program Manager for Application Management Services Transition program.
• Involved in Application Maintenance Development Projects Initiation, Planning, Execution, Monitoring.
• Involved in Data warehouse projects, ERP/CRM, Infrastructure Upgrade and Regulatory projects.
• Responsible for Budgeting and scheduling of various projects, Resource forecasts and management.
• Worked on End to end Program Management with SDLC project methodology and waterfall model.
• Worked on Program set up, Program Plan and Project Plan reviews, defining Milestone and Deliverables.
• Worked with Stakeholder management, Client interaction and reporting to deputy CIO, Directors.
• Alignment with Strategic business Goals and objectives and Decision making.
• Enterprise value adds by process improvement recommendations for appropriate tools, services products.
• Worked on Hiring Project Managers and defining Project Methodology Processes, Standards and Procedures.
• Involved in Business presentations, Proposal writing, RFP response reviews, Documentation review.
• Worked on SLA management along with Service level improvement recommendations.
• Worked on Risk management, Timesheet Milestone tracking,and Delivery management.
• Team management and development, Issue and conflict resolution.
• Provided timely status updates and reports to all key stakeholders.

Environment: Agile (Scrum), MS Office, PMP, MS Access, MS Visio, MS Project, Quality Center, Oracle, SQL, Windows.

Confidential, IN

Junior Project Manager

Responsibilities:

• Worked as a Project Manager for multiple initiatives in ICDW Integrated Consumer Data Warehouse Implementation in Consumer Community Banking.
• Program Delivery Manager for projects like Enterprise Data Management and Masking Regulatory, Co-Location Datacentre Build Colo 1 using SDLC Model Infrastructure, Data Movement between Production and Disaster Recovery Colo2, Enterprise Data Warehouse Migration EDW to ICDW, Application Data Mart Development, Maintenance ADM BAU support using AGILE/SCRUM model RTB/CTB.
• Worked on DFAST Stress tests, CCAR changes and infrastructure upgrades.
• Worked on CCAR recommended changes in data marts for regulatory reports.
• Worked on Operational Risk, counter party Credit Risk, Market Risks.
• Worked on Leading a Metrics program for aLoB and discuss Metric dashboards with executive management.
• Managing multiple projects - Planning, Scheduling, Budgeting, Execution, Monitoring and Controlling.
• Provide strategic direction, guidance, and analysis to Management regarding the program initiatives.
• Creating Project Plans using MS Project, Risk Plans, Roadmaps, Delivery milestones for projects.
• Worked with PMO, Audit reporting, Project forecasts selection, Resource Effort Estimation.
• Stakeholder management, Client interaction and reporting to Directors/CTO's.
• Align with Release management ITSM and Business change management process.
• Create WBS, RACI charts, Earn/burn analysis, Milestone charts and Review deliverables.
• Improve Service levels, performance, productivity and efficiency at a LOB level.
• Track project staffing requirements, time sheet tracking, resolution of conflicts and issues.
• Preparation of presentation decks related to business and project management.
• Prepare Weekly Accomplishment Reports, Dashboards, Metrics, RAG Red, Amber, Green status.

Environment: Agile (Scrum), MS Office, PMP, MS Access, MS Visio, MS Project, Quality Center, Oracle, SQL, Windows.