SUMMARY

• Scrum Master/ IT Project Manager/ Business Systems Analyst with 7+ years of experience leading Development teams, Project Planning, and Client/Product Management seeking an opportunity at a growing technology firm.
• Extensive hands - on experience in SDLC methodologies like Waterfall and Agile (Scrum and Kanban) experience of working for transformation project i.e. Waterfall to Agile (Scrum), Azure DevOps.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards.
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Used Rally, JIRA, SNOW (ServiceNow) and TFS to successfully integrate and centralize projects.
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.
• Built relationship with Product owner and other stakeholders to facilitate team's interaction with them.
• Accomplished servant-leader capable of delivering large-scale software and Web development projects on time & on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
• Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Coached team members on agile principles and providing general guidance on the methodology.
• Worked across functional (development/testing, Continuous Integration/Continuous Deployment) and project teams to ensure continuous operation of build and test systems.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Experience with developing, testing and deploying software utilizing a rapid, iterative delivery method.
• Experienced in handling multiple stakeholders, cross-functional teams, geographically distributed and co-located teams.
• Involved in software development / Production support on web-based front-end applications.
• Coached scrum teams to full adoption of Agile / Safe best practices for stories, features, scaled dependencies
• An effective communicator, committed team player with commitment and a strong work ethic.
• Collaborative work ethics and refined leadership skills with ability to motivate teams and thereby increase Productivity.

TECHNICAL SKILLS

Tools: JIRA, Confluence, Rally, SNOW (ServiceNow) Visual Studio Team Foundation Server (VSTS & TFS), MSBI (Microsoft Business intelligence) MS Visio, Visual Studio, MS Project 2010/2013, MS Project Server 2013,SQL server (enterprise) data tools, MS SharePoint, BPMN (Business Process Model And Notation), GitHub enterprise, CICD(Continuous Integration/Continuous Deployment), HP ALM and Meeting Facilitation Tools (Google groups, GoTo Meeting, WebEx, MS Lync), MS Office Suite (Word, Outlook, Excel, PowerPoint).

Programming Languages and Web Technologies: C, C++, C#, .Net, ASP.Net, VB.NET, HTML, CSS, XML, AJAX, JavaScript, JSP, VBScript, SOAP UI/REST, JAVA, Shell Programming, JavaScript, Apache, Tomcat, Visual Basic, VBScript, Oracle PL/SQL, Web Services, Adobe Photoshop, Azure DevOPS

Functional: Coordination and Facilitation, Project Scheduling, Budget Tracking, Risk Management, Issue Tracking, Conflict Resolution, Documentation, Reporting, Testing, Change and Service Requests.

Methodologies: Agile, Waterfall, Kanban

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Business Systems Analyst

Responsibilities:

• Work with the team to groom the backlog and plan sprints. Track, escalate and remove impediments. Report at daily Scrum of Scrum meetings. Track burn down, issues and progress in Rally. Work with component teams to resolve issues.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Implemented Issues Tracking in Version One to effectively track impediments against user stories.
• Quickly became the recognized Rally expert within Cigna.
• Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within Cigna.
• Work closely with Counterparts in Product Management to align Vision, Product backlog and roadmap.
• Gather business specifications and requirements.
• Drive and own Product backlog grooming and management, prioritize the iteration and drive acceptance testing and delivery of iteration.
• Research the migration of the current/legacy applications from Windows 2008 to Windows 2016 servers.
• Work closely with technical lead to design/understand the architecture of the new migrated application.
• Provide Functional/Technical expertise in identifying, evaluating and migrating the system.
• Provide support during system Test, User Acceptance testing and Regression test phases.
• Production implementation for successful migration to the windows 2016 servers.
• Review the application documentation and meet with application owners to identify gaps towards product currency. Document the gaps and maintain in form of backlog.
• Demonstrate and maintain knowledge on applications and processes to determine currency requirements.
• Support an Agile Software Development process, working in conjunction with end users/stakeholders and technical delivery team.
• Established strong working relationships and promote interactive communication within and across teams.
• Act as a strong liaison between Product management and development to ensure a transparent productive workflow environment.
• Collaborate with application team to manage the priorities and work with teams to plan the deliverables for sprint and PI (Product Increment).
• Coordinate and perform with high-quality results, value, and on-time delivery.
• Take quick, decisive, informed action on issues or problems deemed critical.
• Communicate status regularly to partners, keeping them informed and engaged, and minimizing surprises.
• Work closely with Scrum master and Development team to continuously improve product ownership and other agile processes.
• Provide sprint goal and tactical objectives to scrum team, and provide quick JIT decisions to system level questions and defect triage.

Confidential, Long Island NY

Project Manager/Scrum Master

Responsibilities:

• Developed and followed agile project management plan (Agile Ceremonies).
• Facilitated build requirements log (product backlog) with cost estimates and priority.

  Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings. Determined the team capacity (velocity) from historical data.

• Created Work Break down structure (user stories) and corresponding activities (tasks). Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Monitor key metrics daily and weekly to gauge team progress. Metrics tracked are Velocity, Daily burned hours, Committed vs Delivered velocity, Story and task progress status, Impediments & Defects/Bugs raised per Sprint.
• Worked with product owners to prioritize and validate User Stories. Helped team complete tasks successfully and on time and resolved obstacles encountered by team members.
• Worked with Development teams to remove Impediments. Monitor key metrics daily and weekly to gauge team progress.
• Managed offshore and onshore teams in different geographical locations.
• Metrics tracked are Velocity, Daily burned hours, Committed vs Delivered velocity, Story and task progress status, Impediments & Defects/Bugs Raised per Sprint.

Environment: s: HP Quality Center (ALM), Agile (SAFe) Methodology, Azure DevOps, MS Visio, MS Visual Studio, MS SharePoint, MS teams, Yammer, Version One, Automated Testing, MS Excel, MS Word and MS PowerPoint.

Confidential, Boston, MA

Project Manager/ Scrum Master

Responsibilities:

• Managing all project related information like Status Report, Issues and Risks, Assumptions, Change Management, Milestones, QA, and Project Budget using PPM Optics.
• Working with the Team and the Product Owner to define Team specific norms.
• Tracking project dependencies outside of the project team's control and escalating issues as necessary
• Monitoring and controlling the project budget.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Scheduled and facilitated Sprint Planning, Daily Stand-Up, managed Kanban story board, Sprint Demo & Sprint Retrospective meetings.
• Removed impediments and resolved conflicts. Radiated information to ensure transparency.
• Supported the Product Owner to ensure the backlog has sufficient prioritized user stories at a ready status to stay ahead of the Team.
• Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Planned, managed and facilitated three Safe Agile Release Train Program Increment (PI) sessions.
• Facilitated, coached, & guided the teams on the values and practices of Agile and Safe methodologies.
• Ensured that Agile, Safe principles and processes are properly implemented and adopted.

Confidential

Scrum Master /.Net Developer

Responsibilities:

• Study high-level design documents and flow charts and interact with Leads, Business analysts and functional managers to clarify issues upon business requirements.
• Designed and develop the back-end with C# language, Interface framework, Custom Tag libraries and development of Business Tier logic.
• Building the interfaces that connect the users of an application to its back-end processes and data.
• Utilizing tools TFS, VSTS, Microsoft Teams and standard Microsoft development tools for source control and team Technical discussions.
• Involved in writing user stories for every sprint and log work accordingly in JIRA to manage work flow, track issues, maintain and mange existing repository sources.
• Provide demo sessions to the Product Owners and implement the changes.
• Identify/Resolve application defects and issues in a timely manner.
• Participates in daily stand up and team meetings to update the flow of work and address any impediments.
• Provide individual contribution and tasks coordination with the team to meet the deadlines.
• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Assisted team to remove impediments by having an understanding the control and release processes.
• Assisted with internal and external communication, improved transparency, and radiated information.
• Continuously learned Agile/Scrum techniques and shared findings with the team.
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.