Project Manager/Business Analyst Resume

SUMMARY

Driven, dependable project manager enhancing products and improving processes with agile leadership and full accountability.
Innovative, on - time deliverables presented with consistent stakeholder communication and schedule transparency.
Adept at orchestrating project priorities and systematic execution, with demonstrated ability to pivot to increase workforce and program efficiency.
Meticulous process documentation and training in support of custom software solutions.
Skilled at guiding both software and team transitions.
An approachable colleague and a responsive supervisor, consistently seizing opportunities to mentor and invigorated by new challenges.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager/Business Analyst

Responsibilities:

Collaborating with management and business operations unit to comprehend and document decision support needs.
Analyzing and reporting program results to colleagues and leadership teams quarterly and annually.
Suggesting technology solutions to pacify decision-making with a focus on the core systems, technology strategies and standards.
Implemented/created full life cycle process for large-scale software development.
Sound knowledge of project lifecycle from initiation to implementation and supporting program management.
Implementing process improvement throughout the project life cycle.

Confidential

Project Manager

Responsibilities:

“( Confidential ) responds quickly to any technical issues that arise and quickly follow through. She knows the Windstream system inside and out. She also brings a lot of fun to a project.”
Version Client Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work break down structures.
Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meetings defined specifications and needs.
Created UAT template to support our product testing.
Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow diagrams.
Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.
Oversee critical issues in an active production environment and through full SDLC.
Conducts customer site visits for software configuration, upgrades, and troubleshooting.
Implemented/created full life cycle process for large-scale software development.
Introduced best practices for defect management and resolution; implementation, execution, and oversight; and performance testing.

Confidential

Project Coordinator

Responsibilities:

Created and executed over 500 new or updated procedures to ensure flawless implementation and adoption of new processes
Generating monthly reports using Tableau to show Office technology health Impact.
Establishes and maintains interpersonal relationships - Develops and maintains constructive and cooperative working relationships with others.
Working with other departments, including Project Management, Study Operations, Quality Control and Quality Assurance to standardize and improve processes.
Collaborate with the account team, business development and resource management teams as necessary to achieve team goals.
Collecting data and generating monthly graphs for the team.
Under Agile process managing CL&I board for department.
Proficient in SharePoint, ICRM, Microsoft Office.
Assisted in translating business requirements into technical specification.
Provided logistical support in identifying, defining and documenting business needs and objective

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