SUMMARY

• Certified Scrum master with 13+ years of experience of proven ability to work with self - organizing, cross functional and diverse scrum teams in Finance Service Industry like Investments, Insurance, Banking. Seasoned Scrum master successful at developing product road maps and leading cross functional software teams from prototype to release. Excel at project cost planning and iterative development.
• Lead the Agile transformation at team level for successful execution & support for the delivery of strategic technology products.
• Established team level cadence and drove team level ceremonies (Sprint Planning meeting, Daily scrum meeting, Sprint retrospective meeting, Sprint review meeting and backlog refinement meeting) in alignment with Program level cadence.
• Responsible for resolving various impediments affecting the progress of the project with the help of product owner for improving the velocity and help team members work in a faster manner
• Established Transparent environment by bringing disclosure and ownership between IT and business where problems were discussed, solved with focus being on situation rather than on people.
• Highly proficient in coaching teams to write user stories and assist Product Owner in prioritizing and writing technical user stories in Product Backlog.
• Collaborated with CICD team in Integration using Jenkins and GitHub as integration plugins from JIRA.
• Facilitated management of the scrum team’s dependencies between the program team and third parties, release managers and other scrum teams.
• Assisted RTE in conducting PI Planning events and setting up program level cadence.
• Comprehensive knowledge of web services related concepts such as XML, WSDL, HTML, Ajax, SOAP, RESTful, Web Services Security, authentication/authorization protocols, SOA, API and web architecture.
• Experience with tracking spring progress from “To-do” “In-progress” and “Complete” using Kanban Board as an information radiator.
• Participated Scrum of Scrum events to identify dependencies across team, removing impediments, collaborating with scrum masters, providing status update to program stakeholders and business owners at weekly basis.

TECHNICAL SKILLS

Frameworks: Waterfall, Agile, Hybrid, Kanban

Cloud Environments: AWS

Operating Systems: RHEL, Ubuntu, Windows, MAC

Web Technologies: XML, HTML, SOAP, REST, Web Services

Databases: SQL server, ORACLE, MS Access

Design Tools: MS Visio

Reporting Tools: ORACLE BI Publisher

Documentation Tools: MS Office Suite, SharePoint 2010/2013/2016

Project Management Tools: IBM RTC, JIRA, RALLY, Slack, MS Teams

Testing Tools: SoapUI, Postman

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Scrum Master

Responsibilities:

• Established team level cadence and drove team level ceremonies (Sprint Planning meeting, Daily scrum meeting, Sprint retrospective meeting, Sprint review meeting and backlog refinement meeting)
• Responsible for resolving various impediments affecting the progress of the project with the help of product owner for improving the velocity and helping team members work in a faster manner.
• Using Agile methodology managed the co-ordination, Status, Reporting, Schedules and Stability of application oriented Agile work efforts.
• Facilitated in Requirements gathering through Elicitation techniques with SME’s and Stakeholders like Requirement workshops, Interviews, Brainstorming, Focus groups, JAR and JAD sessions.
• Maintained metrics that provide visibility to stakeholders on team-level progress and quality.
• Gathered Web Service and API requirements and made XML Schema files for the development teams to use it and develop better UI/UX.
• Involved in Project management planning activities of this project Scope management, creating work break down structure, schedule management, stakeholder management using MS Project professional tool.
• As a Scrum Master facilitated Scrum events including Backlog refinement, Sprint Planning, Stand up meeting, Sprint Review and Sprint Retrospective.
• Conducted Brainstorming sessions, one on one Interviews along with other elicitation techniques to gather requirements.
• Participated Scrum of Scrum events to identify dependencies across team, removing impediments, collaborating with scrum masters, providing status update to program stakeholders and business owners at weekly basis.
• Conducted Gap analysis of the current state and future state of the system apart from doing SWOT analysis to identify the areas of improvement and feasibility analysis of the proposed solution.
• Worked with the client to improve project management practices such as the development of an integrated, cross-team project plan, and the introduction of agile approaches within the client's standard software delivery model.

Environment: Scrum, AWS, CICD, SharePoint, QA Test, MS Office Suite, SoapUI, API, JIRA.

Confidential

Scrum Master / Technical Analyst

Responsibilities:

• Conducted Interviews with business users, SMEs, Stakeholders and performed extensive Document Analysis to develop a thorough understanding of end-to-end business processes and made a design document.
• Conducted Walkthroughs and Meetings involving leads from Development, QA, Database and Technical Support teams to validate the Requirements Document.
• Understand and direct/participate in all phases of the project lifecycle - research, analysis, planning, implementation, support and quality of new tools, technologies and or services.
• Create spreadsheets, documents and manage project/program resource loading and budget, reconcile budget monthly, resource management, accounts and audit and process invoices, POs and contracts.
• Co-coordinating with the business to understand the requirements and act as a bridge between the business sponsors and the technical team.
• Constantly collaborated with all roles including IT architect, technical team and Business representatives.
• Responsible for managing scope, cost and schedule which include applying technics for planning, tracking, Change control and risk management
• Responsible for the program goals and objectives to ensure overall program success, including customer satisfaction
• Facilitated the SLA meetings between the legal team and other departments involved.
• Proactively monitored the service applications through Restful web services API integration using HTTP protocol.
• Facilitated UAT (User Acceptance Testing) and created UAT Documents.
• Assisted in creating user stories, product documentation, user manuals and developed mock-up screens.
• Facilitated sprint ceremonies like Sprint Planning, Daily stand up, Sprint Review and interactive Sprint Retrospectives.
• Managed the lifecycle of code development, from planning of sprints to deployment.
• Assisted in development of API’s and tested the API’s by creating test suites with stub requests and responses in the SOAP UI and validated on various assertions.

Environment: Scrum, SAOPUI, SharePoint, Visio, MS Office Suite, WinSCP.

Confidential

Scrum Master

Responsibilities:

• Supported complex epics, features and user stories - often involving multiple internal and external constituents and matrixed partners such as infrastructure, security, privacy, functional and Application development management (ADM) areas, and supporting suppliers and partners.
• Aggregated team timelines and created a road map and publishes for usability and transparency in IBM RTC.
• Facilitated estimations and prioritization at team level for stories, tasks and defects using Kanban board.
• Monitored tasks and made decisions on issues and risks at team level using IBM RTC and escalated impediments to program management team.
• Facilitated Iteration planning readiness Vision, Backlog and lead the Iteration planning ceremony using MS office.
• Monitored team level metrics and Key Performance Indicators (Burnup, Burndown, Velocity, Capacity and Load) to drive continuous improvement by Retrospectives, Inspect and Adapt workshops.
• Supported the Product owner with respect to growing and maintaining product Backlog.
• Extensive experience working with Distributed Scrum Teams in managing and delivering outcomes for each sprint.
• Using Agile methodologies managed the co-ordination, Status, Reporting, Schedules and Stability of application oriented Agile work efforts.
• Facilitated in Requirements gathering through Elicitation techniques with SME’s and Stakeholders like Requirement workshops, Interviews, Brainstorming, Focus groups, JAR and JAD sessions.
• Worked with Quality Analyst and Co-ordinated with QA leads in defining the code quality and quality check points by developing test scripts.
• Facilitated the breakout sessions and tracked the team’s progress during the key PI planning sessions.

Environment: IBM RTC, Kanban Board, Visual Studio code, Git Hub, Godaddy Web hosting (CPanel), phpMyAdmin, JIRA.

Confidential

Technical Analyst

Responsibilities:

• Analyzed all business requirements and recommend appropriate applications and technology for same.
• Developed and analyzed functional specifications
• Coordinated with all business and IT partners to analyze all business requirements of clients and provide resolutions for all business and IT related issues
• Coordinated with developers to build and implement technology solutions
• Gather feedback from end users about system performance
• Planned and overviewed projects (e.g., upgrades, hardware/software installations)
• Develop effective risk management plans and ensuring that compliance of the IT assets
• Proactively identify problem trends and known bugs and work with Development team, other streams to provide the solution
• Manage vendor relationships and develop business partnerships with key suppliers
• Provide summary MAC activity and project report to management on a monthly basis