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Sr. Scrum Master Resume



  • 8+ years of professional experience as a Scrum Master and Business Analyst roles in complete life cycle of software project execution, right from the requirement phase to the production support.
  • Have great exposure in e - commerce, financial and connected vehicle services.
  • Leverage Scrum maturity of teams and coach teams to higher levels of standards, at a pace that is sustainable and comfortable.
  • Scrum as an asset, and strong knowledge in all concepts: Agile, SAFe, Waterfall, Planning Sessions, Tracking, Burn-down metrics, User Stories.
  • Experience in Waterfall and Agile methodologies like Scrum and Kanban.
  • Excellence at striking balance between business priorities and operational challenges faced by project teams.
  • Relentless focus on removing impediments to deliver customer centric products on time.
  • Excellent business, analytical, and interpersonal skills with ability to efficiently communicated with Developers, Product Owner, Architects, cyber security, Business Stakeholders, Testing Team and Senior Executives.
  • Expertise in conducting Daily Stand-ups, Maintaining Product Backlog with partnership from Product Owners, Leading Sprint Planning, Sprint Review & Sprint Retrospective.
  • Documented and communicated progress, timelines and key metrics with Product Owner and Stake holders.
  • Well versed with Onsite and Offshore model.
  • Aggressively removed impediments that blocked team(s) progress and brought “VALUE” to scrum teams above and beyond administration and facilitation.
  • Tracked the Burn Up and Burn Down metrics of the teams to determine areas of improvement and progression with JIRA.
  • Strong knowledge of Design, Object Oriented Programming skills and involved in all phases of Software Development Life Cycle (SDLC).
  • Measurable knowledge in preparing documents regarding Technical Design, High level system flows, project plan, system use cases, requirements & solution, unit test plan, test results, modification processes and weekly status reports for project management.
  • Excellent attention to detail, analytical, organizational, communication and collaboration skills.
  • Hands-on experience working with teams working On-Site and Off-Shore.


Management: Scrum Master, Project Coordination, Servant Leadership, Strong Decision maker, Complex Problem Solver, Conflict Resolution, Team Builder

Tools: JIRA, Rally, VersionOne, Confluence, ALM, MS Project Professional, MS Project Server, MS Visio, Lucid chart, Balsamiq

Methodologies / Frameworks: Waterfall, Agile, Scrum, Kanban, Scrum Ban, XP, TDD, BDD, FDD, Project Management

Others: MS Office, MS Outlook, QTP, SQL

Documentation: BRD’s, FSD’s, Wireframes, LDAP, Blue-Prints, Activity Diagrams, Functional Flows


Confidential, TX

Sr. Scrum Master


  • Guided the team(s) on how to use Agile Scrum practices and values to delight customers.
  • Responsible for facilitating the scrum process on scrum teams with cross-functional impacts that involve moderately complex project, non-project, or maintenance work.
  • Assessed the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity at a sustainable and comfortable pace.
  • Used empirical data to help the team(s) assess their Scrum Maturity, optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance.
  • While working with ADO on the project, MPP, I have also educated teams on Scrum Principles and values along with assisting various release activities.
  • Removed impediments or guiding the team to remove impediments by finding the right personnel.
  • Assisted in building a trusting and safe environment where problems can be raised without fear of retribution or being judged with an emphasis of solving the problems.
  • Guided teams to understand behind the practices - sprint events (stand-ups, demos, retrospectives), road-mapping, backlog management (refinement, prioritization).
  • Assisted with internal and external communication by improving transparency, visibility and information sharing.
  • Guided and mentored the Product Owners in prioritization of User Stories, and helped them with different format such as Gherkin.
  • Worked effectively with engineers, cross-functional teams and business partners to deliver high-quality applications.
  • Provided all the support to the team using a servant leadership style whenever possible and leading by example.
  • Supported the Product Owner especially with respect to grooming and maintaining the product backlog.

Confidential, NJ

Scrum Master


  • Coached various teams on agile maturity level.
  • Executed plans, leads and delivered mission critical, complex e-commerce solutions.
  • Familiar with e-commerce and Order Management processes.
  • Coached in cross-functional e-commerce project teams.
  • Empowered teams by guiding and educating them on how to sort through cross-team dependencies, inter-team coordination, and department / program level roadmap discussions with business and internal IT stakeholders.
  • Facilitated workshops and discussions to generate new ideas about development among Scrum masters via Scrum Master Forum.
  • Assisted rituals / scrum ceremonies daily stand-ups, LDAP, sprint planning, sprint reviews, retrospectives, and release planning to provide feedback to team leaders and other stakeholders regarding facilitation strategies.
  • Helped team understand various Agile Metrics, Effective use of Burn-up and Burn-Down Chart, Cumulative flow and other Agile Metrics that help team / PO improve every Sprint / Release.
  • Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents.
  • Cyber security is chartered with managing and directing the security programs focused on the discipline of cyber security design, implementation, analytics, threats, monitoring, response, and investigation across the organization
  • Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.
  • Coordinate all Scrum Ceremonies including Sprint Planning, MPP Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams.
  • Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
  • Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams.


Business Analyst


  • Worked with business users to define product feature requests, business requirement specifications, and change requests; documented requirements and transformed them into functional and technical requirement specifications; modelled business process flows using UML, LDAP, activity and sequence diagrams.
  • Designed and Created test plan, test scenarios and test cases and uploaded in Quality Centre.
  • Responsible to translate business requirements into quality assurance test cases.
  • Was responsible for creating and reviewing Business requirements, Functional specifications, project schedules and other documentation.
  • Conducted one-to-one meetings and web-Conferences as well as JAD sessions with different stakeholders; analyzed and came up with suggestions providing consistent process for the communication, escalation and resolution of issues.
  • Managing schedules while working with multiple teams.
  • Documenting artifacts including, but not limited to, Functional Specifications, and the Use Case Specifications.
  • Working with other team members in reviewing requirements via the use of Use Case Diagrams and Activity Diagrams.
  • Responsible for in-depth knowledge of data, processes or applications in their specific area of responsibilities.
  • Reviewing the test activities through daily Agile Software development stand-up meetings.
  • Performed business plan, risk and stake holder management
  • Initiated and participated in operational process flow reviews.

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