Agile Coach Resume
SUMMARY:
- Highly accomplished executive offering 10+ years of documented achievements in:Web Product Life Cycle Management Project Management, Web Design Android Website Evaluation eCommerce Business Systems Analysis Requirements Gathering
- Financial & Budget Management Blended Onshore/Offshore Service Delivery Strategies Change Management Account Management Policies, Procedures & Standards Development Vendor & Contract Management Team Building, Training & Leadership Customer & Partner Relationship Management
- Strength in defining technology vision and roadmap, evaluating and aligning eCommerce investments with enterprise value chain, and driving the delivery of advanced technology solutions to achieve strong ROI and TCO.
- Successful in creating, revitalizing, and optimizing eCommerce, services, processes, and teams to achieve results and facilitate growth.
- Expert presenter, negotiator, and facilitator; skilled in partnering with customers, business, partners and management to identify needs and implement solutions to drive competitive growth.
- Natural communicator and leader with strong motivational skills and ability to build, produce and succeed. Proven ability to recruit, train, mentor, and guide high - performance teams sharing common visions and goals. Skilled in establishing and enhancing relationships with people of all ages and multi-cultural backgrounds.
TECHNICAL SKILLS:
Hardware Platforms: Sun Solaris; Windows Server 2003; Mobile Phones; Data Center migrations; Disaster Recovery; LAN/WAN; Firewall; UNIX & Windows Servers.
Operating Systems: Windows Server 2003; Unix; Linux; Z/OS; OS/400; IOS; Android
Software: Java; J2EE; .NET; Windows SQL; HTML; CSS; AJAX; MySQL; PHP; JavaScript; JIRA - Atlassian
Other: Oracle Financials; Service Oriented Architecture (SOA); Finance; A/R; A/P; G/L; eCommunity Development; Data Warehouse; Data Mart; BI
PROFESSIONAL EXPERIENCE;
Confidential
Agile Coach
Responsibilities:
- Instilled Agile practices and started up one Team. Coached the Dev/QA Team and the Scrum Master and Product Owner.
- Instigated paths to high performance through making actionable items from the Sprint Retrospective.
- Taught the Agile Manifesto and the 12 Principles of Agile.
- Product Backlog creation by teaching how to write User Stories with Acceptance Criteria.
- Utilized JIRA.
- Sprint Planning meetings by making sure the Scrum Team would steadily increase velocity;
Confidential, Santa Monica, CA
Contract agile coach / scrum master
Responsibilities:
- Managed 2 Scrum Teams utilizing
- Sprint Backlog; Burn Down Chart; and facilitating
- Sprint Planning Meetings; Product Backlog Grooming Sprint Review & Retrospective
- Added new functionality to: website accessible by Desktop; Mobile and Tablet devices
- Maintained existing functionality to the website
- Ensured JavaScript/CSS/HTML (front end); Jave/Oracle (back end) Technical Stories were included in the Product & Sprint Backlogs.
- Managed Product Backlog to ensure all requirements and assets were present, in the absence of a PO.
- Removed impediments encountered by the Scrum Team by making sure all User Stories had: Requirements & Assets present.
- Managed Change to the environment by coordinating Production Releases (Change & Release Mgt).
- Coordinated with other Scrum & Project Teams for interdependent work (Program Mgt)
Confidential, Thousand Oaks, CA
Scrum Master / Project Manager
Responsibilities:
- Created Stories, Requirements & Assets for Schedule Management;
- Created Stories, Requirements & Assets for Change Management;
- Create specific Tasks & Artifacts for Project: Initiation; Planning; Execution & Controling; Closing
- Create a Dashboard to measure & track: Time; Scope; Budget for each Project
- Create Metrics to measure Staff allocation and availability;
- Identify Staff that are over/under committed;
- Strategically align Staff on the most important projects
- Gather requirements from Business Units & I.S for a Portfolio Mgt Dashboard;
- Choose & implement a Portfolio Dashboard COTS tool;
- Define the necessary processes & procedures to manage Portfolios of Projects
Use of: Product Backlog; Sprint Backlog; Burn Down Chart; Project Charter Clarity; MS Project; SharePoint
Confidential, Downtown, Los Angeles
Project Manager
Responsibilities:
- Managed the requirements gathering for new Infrastructure build out to host a custom built Video Workflow System.
- Conducted the requirements gathering, design, usability; availability and support expectations for new system to manage the asset tracking of Video content.
- Created data flows, workflows using Object Orientated ananlysis/design.
- Developed the Relational Data Base, and all UIs, created Test Plans & Test Scripts and managed UAT & Systems Testing.
- These requirements were used to size load balanced Servers and their associated Storage needs.
- Also lead the requirements gathering for: MetaData, Advertising Information, Scheduling and Permissions that would have to be stored, linked and tracked to an existing DAM System.
- For Business Reporting & Analytics Operation (BRAO), the Governance arm of BofA ensuring compliance to the Office of the Comptroller, successfully oversaw a Portfolio of 34 Projects; monitoring for data/reporting impact and on time/scope/budget delivery.
- Monitored projects for status and risk management.
- Resolved issues that would have caused projects to be over time, under scope and over budget.
- Coordinated SME review of all projects for impact on data and reporting to DOJ; FHA; FHFA; FHLMC; FNMA; to ensure accurate reporting in accordance with the Office of the Comptroller (OCC Treasury Dept.) Article 8.
- Introduced Agile Scrum best practices and coached five Scrum Masters on the use of the same.
- Managed the development of proprietary trading Algorithms for Altrion using: JAVA; J2EE; SQL
- Project managed the development of a proprietary Web & Mobile enabled application to Buy/Sell Equities; get access to Charts and real time streaming quotes using proprietary Algorithms.
- Project Managed the installation of COTS a package (Sterling Pro) for securities trading and all related infrastructure:
Confidential, Torrance, CA
IT Manager
Responsibilities:
- Promoted to drive the documentation, standardization, and optimization of processes, tools, and methodologies within the Confidential to drive operational excellence.
- Provide leadership and framework to actively identify process improvement needs and resolve critical issues in the Confidential .
- Partner with business and leadership teams to evaluate existing website, for financial and business impacts, and prioritize and initiate process transformation efforts.
- Design workflows, measurement and reporting systems; and create documentation to enhance the communication and adoption of processes.
- Train and mentor teams on Product Life Cycle Management; Requirements Analysis. Initiated migration from System Development Life Cycle (SDLC) & Project Management Institute (PMI) techniques to the AGILE/SCRUM framework.
- Emphasis on two-way dialog so the community may state what they like, what they don’t like, what they need.
- Built and managed a cross functional team of: Sales; Strategic Planning; IT (including offshore developers); to deliver social networking portions of scion.com, ‘on time’, ‘on scope’ and ‘on budget’.
- Project managed the requirements gathering, design, build and post launch maintenance of scion.com.
- Gained a high level knowledge of PHP and MySQL.
- Designed website look, feel and functionality using Visio for Wireframes and site architecture.
eDelivery Project Manager
Confidential
Responsibilities:
- Accountable for overall success of multiple, simultaneous projects, from initial functional specifications through implementation and problem resolution.
- Collaborated extensively with teams, users, and management to identify business needs and implement successful solutions.
- Monitored all aspects of projects; and delivered status reports to team members, management, business stakeholders, and partners. Managed risk assessment, issue resolution, and change management initiatives.
- Led teams of up to 15 and projects.
- Formalized the Product Lifecycle: Pre-Production; Production; Maintenance; Evaluation as applied to website development. Method provided a roadmap from vision through implementation.
- Managed the deployment of infrastructure to support the rollout of the enterprise-wide Electronic Time Reporting system to 5,000 employees.
- Lead the requirements gathering for create: RFIs; RFPs; RFQs for the selection of Toyota’s newest CRM solution. Evaluated CRM COTS from: SAP; Oracle; Seibel.
- Recognized for driving the delivery of 4 large-scale, high profile projects, on time, on budget, on scope, and with high customer satisfaction. Gained experience in: Website design; Website Maintenance and Management; Vendor selection and Contract negotiations for Webhosting.
Confidential, Torrance, CA
Relationship Manager/Product Manager
Responsibilities:
- Recruited to newly established internal Technology Consulting team to define and implement effective solutions to turnaround failing service delivery operations within the Production Services and e Delivery Organization
- Given full accountability to evaluate, recommend, and drive the introduction of new technologies, processes, and standards to enhance the delivery of solutions and improve communication.
- Conducted a complete assessment of service delivery operations; identified issues; and drove the implementation of best practices and methodologies to increase the on-time delivery of key projects and enhance overall business confidence.
- Managed 5 direct reports; and cross-functional teams of up to 20.
- Credited with turning around and aligning Service Delivery group as a strategic partner to the business.
- Led the creation of strategic direction of IT to ensure alignment with business objectives, and creation of scorecards for customers, sales and profits.
- Instituted engagement management processes based on PMI best practices, standardizing project scoping, requirements gathering, team formation, and communication and reporting strategies, increasing project deliverables by 50% within 2 years.
- Sponsored the utilization of ITIL methods for service support and delivery. Instituted internal SLAs between IT and end users, enhancing the availability of mission-critical systems.
- Established business owners to fund, champion, and embrace proposed new development and system enhancements projects.