SUMMARY

• Highly Energetic Professional wif a passion to make a difference in IT program Application Development management.
• 7+ years of IT industry experiencein areas of Program Management, Application Development Management, Project Delivery, in US and India.
• Expert in Agile and Waterfall project management methodologiesable to manage large project teams and non for high - quality deliverables that meet or exceed timeline and budgetary targets.
• Extensive noledge and experience in adopting Agile basedScrumtraditionalWaterfall SDLCProject methodologies acquired through taking up the roles of a Scrum Master,Program Manager Delivery Manager.
• Accomplished servant-leader capable of delivering large-scale software andWeb development projectson time and on budget by TEMPeffectively collaborating, facilitating, leading and coaching multipleScrum teams.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fosteringself-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal ofimpediments, keeping teams focused anddelivering successin rapidly evolving and dynamic environments.
• Business strategist,Planning and managemultimillion-dollar projects aligning business goals wif technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator Leveragetechnical, business and financial acumen to communicate TEMPeffectively wif client executives and their respective teams.

TECHNICAL SKILLS

Frameworks & Methodologies: Agile, Scrum, Lean, Waterfall, Prioritization

Technical Skills: Sketch, Balsamiq, Jira, Pendo, Confluence, Hive, Geo Tagging, Google Analytics, Confidential creative cloud, Typeform, Visio, Rubicon, DoubleClick, LiveRail, Ork

Coding Language: Python, Java (Spring Boot), JavaScript, AngularJS, SQL, HTML, CSS

Skills: Product Management, A/B Testing, User Research, Market Validation, Product Design, Roadmap, UX/UI

Other Tools: Ansible, Jenkins, Docker, Git, Business Analytics

PROFESSIONAL EXPERIENCE

Confidential, Jackson MI

Project Manager

Responsibilities:

• Currently managing a Software Development project utilizing SDLC principals
• Currently managing maintenance for a Software application utilizing Agile/Scrum methodology
• Currently managing an Infrastructure project to upgrade existing infrastructure to support upgrade to SAS Viya release which involves the acquisition of 60 servers and the infrastructure components surrounding the installations
• Direct and monitor project activities for large, high risk, major technology-based projects through the SDLC phases initiation planning, executing/controlling, and closing
• Work wif senior leadership, business partners and other SME’s to develop technology concepts, requirements, design alternatives, project schedules, and costs for new systems initiatives
• Plan and direct complex program schedules and budgets, monitoring project status in comparison to cost/time projections
• Provide consistent and comprehensive status reports, project updates, and ongoing cost analysis to business lines and technology management, including senior management levels
• Manage and report project issues and risks through resolution

Confidential

Program Manager

Responsibilities:

• Responsible for CAN’s compliancy and controls to applicable banking rules through the deployment of various software applications
• Leading a wholesale technology transformation program and the drive into full scale digitalization
• Liaison between upper management and program stakeholders on company’s strategic vision for program and how it affects the company’s bottom line
• Managing all aspects of the program from both technical and businesses organizations
• Responsible for Release management of the program and projects that managed
• Provide leadership to Test team as well as vendors and contractors to achieve program success
• Build and manage overall program and project schedules
• Work wif Risk team to identify compliance items that is required by both state and federal controls
• Provide weekly updates to upper and lower management wif both business and technical stakeholders on program status. Also provide program status directly to executives to TEMPeffectively manage expectations through the chain of command
• Engage wif PM’s and Team Leads to manage scope and ensure scope creep follows protocol
• Manage Risks/Issues by identifying and communicating program risks and escalate as appropriate
• Manage program financials by ensuring that team members are appropriately allocating time to program activities and accurately recording in company’s tracking tool
• Leverage PMO Best Practices by ensuring core project management processes are being followed
• Manage program goals, resources and budget
• Recommend additional best practices and process improvements for the PMO organization
• Worked directly wif technical teams including developers, architects and testers to resolve impediments
• Manage Salesforce development team to integrate Salesforce (off the shelve) wif existing internal applications
• Continue to expand my noledge of Salesforce my being the liaison between Confidential and the Salesforce on delivery of CAN’s salesforce applications

Confidential

Product Manager

Responsibilities:

• Led UI/UX and Engineering using Agile to develop Operational Insights Web (Cloud) and Mobile applications, working actively wif customers to in corporate feedback into applications
• Managed product ideation, research, planning, prototyping, sourcing, and costing
• Launched Operational Insights and defined Go To Market strategy across business streams - marketing and sales
• Own product strategy, including go-to-market plans, positioning, and messaging
• Defined pricing and licensing, sales content, and worked wif the support team for documentation. me created a go-to-market strategy for technical and non-technical customers
• Prioritized over 500 User Stories wif developers, aligning the business unit strategy wif the market needs resulting in reaching our Goal 8 months after launch
• Partner wif design and engineering teams on building the design concepts and product iterations Evangelized product in road shows, Live events, events wif social media influencers and C-Level executives
• Translated customer feedback to developers and prioritized product backlog based on business value and our business unit strategy
• Defined okrs, tracked progress, and measured the impact of the team’s efforts against business goals
• Examined product gaps in GCP Server less and pioneered a strategy to unlock 50% additional workloads across a wide segment of enterprise customers, Spearheaded the development of a FaaS solution to enable users to extend capabilities of their Server less applications and significantly accelerate time to market
• Partnering wif Development Team lead and QA manager to manage/define backlog and acceptance criteria of sprint work along wif Demo sprint/release work to client
• Drive Vendor relationship management practices across a global complex vendor portfolio managing a Team of Supplier Account Managers (Direct Reports)
• Manage full book of business relationships wif Suppliers / Vendors, creating network of key contacts from senior executives to account management level to understand capabilities and competencies of vendors to make right business decisions
• Act as the Lead Executive contact point for multiple Suppliers for operational and performance issues and requests from wifin the business delivery organizations.

Confidential

Product Manager

Responsibilities:

• Own, prioritize and facilitate the refinement of TFS backlog to ensure that agile product teams are delivering enhancements to drive consumer and business value
• Direct interface wif product team to define requirements for mission-critical initiatives of public safety
• Leverage beta testing, data analytics, and user research to identify and experiment wif new formats and measurement methods to improve performance
• Partner wif designers to lead functionality and interface design sessions to optimize user experience and understanding
• Distracted mode assistance during commute through speech commands in Confidential Teams and Outlook mobile apps Catch up on your emails while commuting (Play my Emails)
• Get to your meetings on time while commuting or distracted through proactive experiences (Time to Leave notification wif map direction assistance for 'In-person' meetings and Join meetings on the go through Teams voice commands for 'Online' meetings)
• Helping improve people's name recognition using voice commands (Example - Call John)
• Managing exceptions to the day through intelligent nudges. Examples: Meetings outside of regular working hours, Meetings wif no quorum, Back to back Meetings at different locations, unpaid bills, travel itinerary cancellations, outstanding tasks, Follow-ups on emails
• Experience driving product across mapping stack, speech stack, User Knowledge Graph and apps like Teams and Outlook across large and small screens
• Drive strategic alignment and connection wif Procurement Supplier Account Managers to manage service level agreement contracts, ensure vendors compliance wif Confidential policies and operating procedures including ensuring adherence to contractual requirements and operating procedures and to drive high performance.

Confidential

Associate Product Manager

Responsibilities:

• Leading Seller Experience for New Sellers on the Confidential .in platform
• Setting up the new role from the scratch, defining metrics, program, pilots & product developments to impact seller experience for IN Sellers
• Evaluate initiatives alongside development teams to change existing and add new data sources to support trading workflows, create new products, and to incrementally build towards strategic product visions
• Worked on various features, widgets, programs and initiatives focused towards improving the customer experience (CX) on Confidential IN platform for multiple categories
• Driving the B2B e-commerce product strategy for Confidential in India
• Lead product development for multiple verticals including mobile and electronics business, consumables business, delivery and warehouse operations
• Worked on improving customer transaction experiences on Confidential pay across online & offline merchants.