SUMMARY

• Confidential brings a solid background in Business Information Technology. He has experience in the financial, biotech, manufacturing, telecommunications, real estate, & healthcare industries. He has been an IT Business Analyst, Software Project Manager, Business Process Analyst, and Technical Documentation Writer.
• He has been an IT software contractor/consultant, delivering high level consulting and analytical skills consisting of software design development, business analysis, business process mapping, technical and project management best practices documentation.
• Seasoned IT Professional with over a decade of Business Analysis & Project Management experience
• Project Manager/Business Analyst/Systems Process Consultant/Technical Writer able to lead cross - functional teams (IT, Operations, Manufacturing, Development, Marketing, Sales, Legal & Finance)
• Construct and Deliver Business & Functional Requirements, Technical Specifications, Project Management, Business Process and Training Materials that ensure on-time, within budget completion of complex projects
• Expertise in SDLC, Change Management; Project Schedules & Budget Planning Creation, UAT Plans, Data Warehouse, Data Migration, Business Process Analysis and Implementation
• Experience in Finance & Accounting Software and writing finance, resource & budget documents

TECHNICAL SKILLS

O/S and Software: Windows, MS Office, MS Project, MS Visio, SharePoint, Mercury Test Director

Project Management: MS-Project, PMBOK, Working Knowledge of RUP, Waterfall, Agile, and Six-Sigma

Business Analysis: Business Requirements, Business Process, Use Cases, Business Documentation

Development exposure: COBOL, C++, Java, JavaScript, .NET, HMTL, SQL, Perl

Databases: Informix, Oracle, MS Access, FileMaker, Metadata

Business Modeling: iGrafx FlowCharter, MS Visio & MS Power-Point, Use Cases, UML

PROFESSIONAL EXPERIENCE

IT Project Management Analyst

Confidential, San Francisco, California

Responsibilities:

• Project Management: Manage MS Project plans. Maintain weekly/monthly status reports. Chair Project meetings; manage action items, tasks & issues logs. Post project documentation to SharePoint. Update PPMc & Shibumi
• Business Process: Perform business process improvement, using process mapping & business process re-engineering,
• Financials: Using SAP. Create & Maintain current budgets & forecasts, provide variance
• Research: Research best practices; develop benchmarks in support of business decisions.
• Metrics and Reporting: Develop & track business metrics and standard, custom and ad-hoc reports.
• Data Analysis: Compile and analyze data. Develop and/or maintain data models for what-if analysis

Environment: MS Office Applications, Business Process Methodology, Financials, Project Management

IT Project Manager & Business Analyst

Confidential, Palo Alto, California

Responsibilities:

• Program & Project Management of Business Intelligence Portal Providing Real Time Financial Data
• Generate Company Wide Data Lake Business Requirements For Confidential, Confidential & Confidential Inc.
• Work with Business Intelligence, Finance & Sale Ops to Create New Business Processes
• Design, Consolidate & Improve Financial Data Streams for Executive Management
• Promote Adoption of Company-Wide Business Intelligence Data Lake Solutions
• Utilize Internal Confidential to execute Agile Project Management
• Author New & Improve Existing Business Documentation

Environment: MS Office Applications, Business Process Methodology, Request Management, Project Management

IT Project Manager & Business Analyst

Confidential - San Francisco, California

Responsibilities:

• Reports to Planning & Control Manager and is primarily responsible for Project Management of Provisioning Web portal for deployment of company infrastructure projects, including Change/Release/Build Management
• Implement and evaluate PMO processes & procedures Monitor & report metrics on IT programs & projects Support financial analysis on large projects Maintain PMO best practice tools and documentation

Environment: MS Office Applications, Business Process Methodology, Request Management, Project Management

IT Project Manager & Business Analyst

Confidential - San Francisco, California

Responsibilities:

• Reported to IT Director. Worked closely with technical and key staff to ensure specific project goals are accomplished and solving organizational information problems by analyzing requirements, performed Change Management and Service Request Management in SalesForce and Financial Accounting applications, authored RFPs
• Worked with stakeholders within the organization to define, design and drive development of simple and complex processes, including Financial Online Payment Web Portal for Accounts Payable
• Analyzed business requirements for systems; assists in the development of database schema and relationships
• Recognized areas to improve the effectiveness of our activities and strives to streamline processes and improve existing tools, specifically to the two Financial Accounting Systems, Foundation Power & Financial Edge
• Collaborated with peers to ensure consistency of information and responsible for gathering and validating functional requirements captured during one on one and group sessions

Environment: MS Office Applications, Business Process Methodology, Change & Vendor Management, Project Management

Project Specialist

Confidential - San Francisco, California

Responsibilities:

• Documented data requirements for Disaster Recovery and authored Project Charter.
• Coordinated and prepared technical document packages for electronic submission to FDA.
• Compiled DR materials required for Validation UAT plans

Environment: MS Office, Visio, Project, Excel, Disaster Recovery Requirements

Business Process Analyst

Confidential, S. San Francisco, California

Responsibilities:

• Directed process development activities using core methodologies and analytical procedures to develop and model business processes that met technology requirements to ensure compliance and operational efficiency.
• Organized cross functional teams to create, review & revise business process & narratives for gRED Phase /

Environment: MS Office Applications, Business Process Methodology, Biotechnology, Clinical Operations, Project Management

Principal Project Manager

Confidential - Palo Alto, California

Responsibilities:

• Provided Business Analysis Consulting and Project Management to San Francisco Bay Area companies
• Authored Business, Manufacturing, Financial, Budgeting & Marketing plans for Green Tech Start-up Vertical Landscape, including Risk Management Assessment, Revenue & Expense Excel Forecasting, VC Presentations
• Attended Graduate Master’s Program Confidential University of San Francisco

Environment: PMBOK Guidelines, MS Office Applications, ROI analysis, Consulting & Start up environments

Project Analyst

Confidential, San Jose, California

Responsibilities:

• ISO 9000 conversion of Confidential technical documents using MS Word after interviewing SMEs
• Business Analysis of ‘As-Is’ Process mapping of PLM Supply Chain using both MS Visio and iGrafx FlowCharter
• Received training in iGrafx Six Sigma, Simulation and Process Central and achieved certifications

Environment: ISO 9000 Compliance, MS Office Applications, iGrafx Six Sigma, FlowCharter, Process Central, Simulation

Project Management Business Analyst

Confidential, San Francisco, California

Responsibilities:

• Met with various Project Team members from Project Sponsors to Individual contributors to review Business Processes, policies, Use Cases and Business Requirements.
• Authored Business Records Retention policy document using MS Word after meeting with IT Executive Team and BAAQMD Lead Legal Attorney and Legal Staff to determine State & Federal records requirements.
• Authored Permit Renewal Policy, Procedures & Business Requirements documents using MS Word, MS Excel and posting to Company SharePoint document repository after meeting with SMEs, Group Mgr and Director
• Created some 20 As-Is & To-Be Business Process Analysis Maps of Permit Renewal, Grants Procedure & Automated Fee Calculation using iGrafx FlowCharter

Environment: MS Office, Visio, Project, Excel, iGrafx FlowCharter, PMBOK, Business Requirements gathering, Policy & Procedure guidelines, Business Analysis Best Practices, SharePoint

Project Manager

Confidential, San Jose, California

Responsibilities:

• Recruited, mentored & trained other Project Managers for the creation of a new Release Management Team, covering both Monthly & Quarterly releases for the QTC web portal replacement COE, using SOA development.
• Created project forecast budget & schedule, manager for Release Team using all MS Office applications
• Led team meetings holding weekly Change Control Board meetings
• Kept track of release issues of bugs, enhancements, fixes and major upgrades using Mercury Test Director

Environment: MS Office, Visio, Project, Excel, Budget gathering, Quality Analysis, Mercury Test Director, B2B, E-Commerce

Business Analyst

Confidential, Foster City, California

Responsibilities:

• Documentation of internal Project Management Methodology application, ProSight in a Financial Services area.
• Authored new BPA and new Project Plan for PM Re-Engineering effort using MS Word, MS Excel & MS Project
• Authored User Training manuals using MS Word for staff and management

Environment: MS Office, Visio, Project, Excel, Project Management & Business Analysis Best Practices, ProSight PM Application

Project Management Consultant

Confidential - San Francisco, California

Responsibilities:

• Created a Project Management Office for their IT department using Agile, Scrum or PMBOK methodologies
• Authored Business Process Analysis documentation for their new School Profile Web Portal project
• Performed preliminary Business Analysis & ROI of Salesforce.com CRM integration & Oracle Financials purchase
• Implemented HelpStar, a Call Center application across the company for IT requests, Customer Service, Production Issues and Client Relations Creation-and designed its process flow using MS Visio

Environment: MS Office, Visio, Project, Excel, Access, SQL, PMBOK, Agile, Scrum, Project Management, Business Analysis & Call Center Best Practices, CallStar Application, Student Loan Analysis, SAS, E-Commerce

Project Manager

Confidential - San Ramon, California

Responsibilities:

• Defined and executed a new Change Management methodology for all change requests for Project NEMO, which was performing Data Warehouse work including Data Modeling, ETL, and dB Schemas
• Chaired Weekly Change Control Board meetings reviewing over 500 data center migration project changes
• Provided Executive Steering committee with complied project manager status on Project Light Speed, a $4billion SBC investment in optical fiber network
• Supervised Metadata Data Warehouse Cold Storage Project containing data, image & video content.

Environment: MS Office, Visio, Project, Excel, Access, PMBOK, Project Management & Change Management Best Practices, Telecom analysis, B2B E-Commerce