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Scrum Master Resume

SUMMARY

  • 6+ years of experience as a Scrum Master with the ability to build high performing, self - organizing teams in various domains
  • Thorough understanding of Waterfall Software Development Life Cycle (SDLC) and extensive experience in implementing Agile methodology
  • A visionary leader, led multiple teams to achieve their product goal
  • In Depth knowledge of various Agile Frameworks like Scrum, Kanban, Scaled Agile (SAFe), LeSS, XP Engineering Practices
  • Skilled in utilizing Agile work management tools like JIRA and Confluence, Azure DevOps, VersionOne, Rally
  • Experienced in facilitating Scrum Ceremonies, like Daily Stand up, Sprint Planning, Refinement, Sprint Review, and Retrospective
  • Sharing and transmitting passion and in-depth knowledge about Agile principles and embed them across the organization
  • Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, Agile Games
  • Utilizing JIRA to track and effectively communicate team velocity, burn-down charts and sprint/release progress to the team.
  • Engaged and partnered with Agile Coaches and Agile CoE to help identify and deliver against training needs to support Agile practices
  • Knowledgeable in guiding organizations through transition from Waterfall to Agile development
  • Problem solving- difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities
  • Experienced in coaching Product Owners on managing product backlog, and facilitating User story workshops
  • Developing relationships, engaging and influencing stakeholders broadly, including senior leaders, to direct business outcomes
  • Efficient in managing multiple projects at the same time. Excellent coordination, communication and servant leadership skills

TECHNICAL SKILLS

Agile Certifications: Certified Scrum master (CSM), Certified SAFe Scrum Master (SSM), Certified SAFe Product Owner/ Product Manager (POPM), Project Manager (PMP)

Tools: JIRA, Azure DevOps, Confluence, Rally, VersionOne, Monday, Trello

Microsoft: Microsoft Project Plan, Teams, Planner, Word, PowerPoint, Excel

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

  • Provide thought leadership and constructive feedback to team members to help drive Agile maturity, knowledge and effective communication
  • Coached and mentored other Scrum Masters, Product Owners and Developers with regards to the application of Agile practices
  • Work with teams to embed and reinforce Agile practices and behaviors and ensure their maturity
  • Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
  • Facilitate Agile sprint ceremonies as appropriate including Sprint Planning, Daily Standups, Sprint reviews, Sprint Retrospectives and backlog refinement
  • Model behaviors to support the organization’s transformation to a new way of working
  • Utilize JIRA to track and effectively communicate team velocity, burn-down charts and sprint/release progress to the team
  • Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
  • Partner with Product Owner to prioritize work through the backlog and manage other scrum artifacts
  • Identify conflict and issues with team members and other business managers, and found ways to resolve this conflict/issue so my teams remained focus on delivering on committed work
  • Ensure teams manage work and priorities effectively, all team members are engaged, and all work is captured in the backlog
  • Enable teams to realize their mission and objectives and deliver on their OKRs/KPIs
  • Proactively manage sprint-level risks, inter-team dependencies issues and assumptions, ensuring they were identified, mitigated or escalated
  • Drive members to anticipate and resolve potential blockers (e.g., resource constraints), and ensuring impediments and blockers are removed or escalated as needed
  • Maintain and update team process metrics and artifacts to ensure all team members - including the Product Owner - communicate to stakeholders accurately and transparently both internally and externally
  • Worked closely with designers, business analysts and software developers to turn user data into actionable user stories that influenced product and service direction
  • Identify continuous improvement opportunities and best practices to progress the work of the team
  • Observe and engage with individual Team members to identify opportunities to improve Agile performance and effectiveness, bringing a continuous improvement and "MVP" mindset to the Team’s backlog
  • Coach senior leadership in Agile ways of working within the organization

Confidential

Scrum Master

Responsibilities:

  • Drew on substantial experience working as part of Agile teams and be viewed as a subject matter expert on core Agile methodologies and ways of working across the organization
  • Facilitate sprint ceremonies: Sprint Planning, Daily Standups, Sprint reviews, Sprint Retrospectives and backlog refinement
  • Assisted Release Train Engineer (RTE) in driving the Agile Release Train (ART) to success by participating in Program Increment (PI) planning, Scrum of Scrum (SOS), and Inspect and Adapt (I&A) SAFe Ceremonies
  • Partnered with PO and Agile Coach in coaching the team to identify practical ways to drive their progress and maturity
  • Used data, observations, and analytical skills to proactively identify opportunities for continuous improvement in teams, developed anticipated solutions, and shared knowledge and best practices across teams
  • Developed relationships of trust with team members, Product Owner, and other key stakeholders (e.g., Chapter Leads, other Scrum Masters) to advance the team's work
  • Proactively and effectively communicated, persuaded, influenced, and negotiated on behalf of team in dealing with stakeholders to address interdependencies and impediments
  • Displayed exceptionally high emotional intelligence and people skills to be able to understand group dynamics and not be afraid to raise issues and drive change to remove impediments from teams
  • Actively curated a culture supportive of continued learning, transparency and empowerment
  • Collaborated with other leaders in the Digital Products organization and the Agile Center of Excellence (e.g. Agile Coaches, Scrum Masters) to further drive organizational change
  • Embedded and fostered Agile ways of working at the Team level by enabling effective teaming, and address dependencies and impediments impacting the team's work
  • Proactively advised, facilitated, mentored and coached the teams

Confidential

QA Analyst

Responsibilities:

  • Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements
  • Worked with development teams to investigate, prioritize and resolve software bugs / defects based on the testing results
  • Developing and maintaining test scripts, analyzing bugs and interacting with development team members in fixing the defects
  • Actively attend meetings with fellow testers and other groups to evaluate the progress and Performance of the application

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