SUMMARY

• Results - Driven, IT professional with proven track record of executing and managing large programs and projects with 12+ experience in e-commerce/ Retail/ IME/ Telecom using Waterfall and Agile methodologies.
• Strong business acumen with expertise in Project Management, Agile (Scrum certified), Release Management, and Software Development. Quick learner and tech-savvy with strong collaboration and leadership skills.

TECHNICAL SKILLS

Managerial: Leadership, Requirement gathering, Scheduling, software development, relationship Mgmt, international team building and outsourcing, Risk Mgmt, Negotiation, Conflict Mgmt, Performance Mgmt, Team motivation, Waterfall, eXtreme Programming, Agile Methodology.

Technical: C++, Java, HTML 5, CSS, QT, Perl, UNIX shell scripting, HTML5, CSS, VB Script, Java Script, DTD, XML, XSL, XSLT, JQuery, XPATH, SOAP, Restful, PL/SQL, MS SQL, Oracle, MarkLogic.

Tools: Jira, Confluence, Trello, Slack, Microsoft Project, Eclipse, Altova, TOAD, Putty, SQL developer.

Certification: Certified Scrum Master (CSM) 2017.

PROFESSIONAL EXPERIENCE

Confidential, CA

Program Manager

Responsibilities:

• Led multiple projects from inception thru completion, while adhering to project scope, schedule, quality and budget - projects like reskinning UIUX entire Gymboree and JNJ, product recommendation, product review, Image hosting migration, International shipping, Related searches, CDN migration and SEO implementation.
• Managed overall project management artifacts - project plan, project charter, status dashboard, risk logging, issue logging, change control management, budget forecast, accrual, defect tracking.
• Co-ordinated UAT execution with various 3rd party vendors, testing team and other cross functional teams to streamline the release cutover for Major/Minor releases.
• Collaborated with outside vendors, conducted Strategic Risk Assessment and Project Risk communication to Executive Management and Stakeholders.
• Hired, mentored, motivated and managed the onsite, offshore, internal and vendors resource (team ranging btw 18 - 23) in matrix organization.
• Managed vendors, participated in contractor negotiation and services. Relentlessly focused on process improvement and driving best practices.
• Coordinated performance testing, sales audit, pen testing to ensure all projects comply with PCI/SOX process.
• Represented in IT PMO and reported overall program status to IT leadership.
• Facilitated architectural discussions, provided strategic and tactical direction to the development/Business teams.
• Interfaced with Sr. IT Director and e-Commerce VP for overall program weekly status reporting.

Confidential

Scrum Master

Responsibilities:

• Led initiative to move from traditional Waterfall to Agile - Scrum, Continuous Integration & Continuous Delivery model to overcome today’s challenging business environment.
• Setup scrum project, built the team and coached them for Agile principles and practices to deliver the work iteratively.
• Worked with Product Owner to develop, groom and prioritize the backlog.
• Facilitated sprint ceremonies - Release planning, Sprint planning, Sprint Review, Retrospectives including daily Standup meetings.
• Identified, tracked key dependencies and interfaced with product management, quality assurance, operations, support to remove the impediments for the team.
• Worked with business and IT to formulate agile process and regularly interacted with senior management establishing visibility into the scrum teams.
• Ensured the team is practicing the core Agile principles of collaboration, prioritization, team accountability and visibility.
• Guided the team through a constant change of requirements keeping high levels of energy and productivity.
• Provided overall leadership for the teams, influencing & coaching the teams use of Agile.

Confidential, GA

Scrum Master

Responsibilities:

• Managed $5 million program to enhance various e-Commerce initiatives.
• Implemented projects like Geo localization, Bing Map integration, Product recommendation, Product reviews, Page per store, SEO, New editor WYSIWYG.
• Prioritized the changes for every release with Product Owner and facilitated the sprint grooming, planning, estimation, review, retrospective and daily scrum meetings with all stakeholders.
• Interfaced with cross functional teams to remove the impediments for the team and updated sprint workflows with new Swim lane to ease code review and sprint review process.
• Participated in Scrum of Scrum sessions across dependent teams.
• Co-Ordinated with QA and DevOps teams for major/minor releases and provided extended support post deployment.
• Enforced and propagated the agile methodologies and principles to the team.
• Ensure team adhere to agile engineering practices such as Continuous Integration and Automated testing.
• Tracked and communicated team velocity, scope changes within the sprint and burn down chart to the team and IT leadership.
• Ensure to communicate the weekly, monthly and quarterly status reports to the client periodically and updated confluence page per release for project visibility.
• Articulated the troubleshooting guidelines on an event of any issue and educated the L3, Infra, DevOps and Release mgmt. team.
• Hired, mentored, motivated and managed the onsite, offshore, internal and vendors resources (team ranging btw 30 - 38) in a matrix organization.

Confidential

Technical Manager

Responsibilities:

• Responsible for managing the development team of Appliance Kiosk application.
• Co-ordinated with Sapient team and facilitated the knowledge transfer.
• Gathered all project technical specification and estimated remaining effort of work for development and testing.
• Impelled bi-weekly release cadence and ensure team adhere to the process.
• Governed the releases, created 6-month project release calendar and roll out to 120+ stores across US.
• Warranted the changes addressed for appliance kiosk are also ported to chrome desktop version.
• Prepared weekly status reports and effectively communicated project milestones to leadership.
• Managed the risks with alternate solutions to meet milestones, schedules and objectives of the project.

Confidential, TN

Technical Manager

Responsibilities:

• Responsible for design and development of Z-Net store application using QT GUI, C++.
• Co-ordinated with business team for requirement gathering and worked with the BA and SME to convert them to technical design.
• Learned and adapted the Qt and Ezcdal technologies and cultivated the same to offshore team.
• Involved in scrum planning, assignment of tasks to offshore team members and participated in scrum daily stand up meetings.
• Communicated project objectives, status, expectations to project team and management.
• Provided guidance and direction on project work to offshore team.
• Ensured Quality Code Delivery with effective testing and review process.

Confidential, OH

Technical Lead

Responsibilities:

• Responsible for implementing/ resolving the production issues/enhancements of web based application for Confidential Group using C++, Restful, SOAP.
• Coordinated with SME for requirement gathering, deliverable reviews and resolving issues.
• Involved in scrum planning and assignment of tasks to offshore team members.
• Prepared weekly Status report and participated in daily stand up meetings.
• Coordinated major/minor releases with testing team, system support and other application groups.
• Identified and proposed system improvements/innovation ideas.
• Ensured team followed the escalation processes diligently and effectively communicated/escalated issues to the appropriate team.

Confidential

Technical Lead

Responsibilities:

• Responsible for development and maintenance of 11 middleware components of Confidential legal application.
• Gathered requirements, analyzed technical specifications, provided estimation, design and developed various modules using C++, Restful, SOAP.
• Mentored team members, prioritized activities and allocate task based on resources capacity and availability.
• Participated in all change project reviews, code quality reviews, audits and ensured adherence to client standards.
• Prepared and presented project status reports weekly, biweekly and monthly to the leadership.
• Hired & On boarded the new members (Onshore and Offshore) in technical and functional areas.
• Extended support for operational activities and provided optimal solutions in resolving the same.
• Coordinated with Change mgmt., QA, support and operations teams throughout the entire project life cycle.
• Prepared release notes and cutout plan for production deployment.

Confidential

Lead Engineer

Responsibilities:

• Gathered requirements from internal/external stakeholders and worked with cross-functional teams.
• Designed and implemented Business Layer Adapter with SOAP, XSLT in Altova Map force and XMLSPY.
• Involved in end to end development of 5 successful releases of User Profile Provisioning (UPP) web application with C++, SOAP, WSDL, XSD, Oracle in Unix.
• Analyzed and drafted implementation strategy on Xalan, Xerces libraries and Map force.
• Designed, estimated and developed various requirements for UPP within the timeline.
• Wrote technical design documents and performed code review to ensure quality standards.
• Trained team members with UPP knowledge and provided technical support as needed.
• Extended support for LIT, SIT, pre-acceptance and acceptance testing of the product.

Confidential

Software Engineer

Responsibilities:

• Developed the Smart Plug-in (SPI) in C++ Solaris platform.
• Analyzed and fixed issues during support phase.
• Prepared LIT and SIT for SPI integration and developed shell scripts for regression testing.