Consultant, It Program Manager Resume
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Columbus, OH
SUMMARY
- Experienced, strategic, ambitious, proven and successful Senior Information Security, Application Development and Infrastructure IT Portfolio/Program/Project Manager, IT Risk Manager and active Certified Information Security Manager CISM with experience managing over 30 direct reports.
- Executive presence leader with extensive high level strategy, policy and execution enterprise experience in all domains and methodologies of the IT Portfolio/Program/Project Management Lifecycle, Information Security Management Framework, Software Application Development Management Lifecycle, Security Infrastructure Architecture and Business Analysis Lifecycle within an agile/scrum, DevOps or waterfall environment for a diverse range of technology projects and programs for companies
- Experience in utilizing portfolio and project management software and tools including Microsoft Project, Planview Enterprise, Clarity, Visual Studio TFS, AtTask Workfront, Excel, Sharepoint Server, iGrafx and Visio to meet or exceed budgetary, timeline, milestone and efficiency KPI with budgets ranging from $50,000 to over $15 million while driving tasks within development iterations to completion with Business C - Level and IT Executive Level, InfoSec, Legal, Network Architect/Engineer, Business Leadership and Software Engineering Teams.
- 10+ years of business strategy oriented IT management experience driving solutions to completion, directing teams of offshore/remote and domestic engineers.
- Well versed in SIEM administration with software such as QRadar. Two time successful information technology data management entrepreneur before the age of 30.
- Risk Management, Policy and Information Security Program Framework Knowledge (PCI DSS, SOX, COBIT 5, ISO 27001, ISO 27002, NIST, Risk Scoring) in enterprise level information security program implementation. SIEM experience with enterprise software such as QRadar.
- Agile/Scrum/DevOps Software Application Development Lifecycle Methodologies, Agile Project Management Methodologies Within Microsoft Project, Clarity, Planview Enterprise, AtTask Workfront, Sharepoint, Visual Studio, Team Foundation Server, Visio and Excel
- IT Portfolio/Program Financial Analysis, Economic Budgeting Business Analysis, Business Process Modeling and Forecasting Within Microsoft Excel, iGrafx and Visio Business Process Engineering Software
- Over 9 Years of IT Strategy and Project/Program/Portfolio Leadership Experience Driving Software Development, Network Infrastructure, InfoSec, Data Management and Business Process Tasks and Iterations to Completion.
- Excellent Communication, Requirements Gathering, Use Case/User Story Development and Interpersonal Skills Within Diverse IT, Software Engineering, Network, Business Departments and Stakeholders to Drive Iterations to Completion
- PMBOK Methodologies of Initiating, Planning, Executing, Monitoring and Closing the Project/Program; Extensive Portfolio Management Budgetary and Strategy Experience
PROFESSIONAL EXPERIENCE
Confidential, Columbus, OH
Consultant, IT Program Manager
Responsibilities:
- Lead enterprise wide data security program with 2016 budget of $6,000,000+ to mitigate risk in the event of a data breach for enterprise related information security initiatives including Consumer Data and Network Segmentation, PII Data Encryption at Rest and EMV/PCI Chip and PIN credit card processing hardware roll out to over 500 retail locations.
- Provide strategic execution plan for Consumer Data and Network Segmentation program including firewall procurement and rules implementation information aggregation, current/future state network architecture solution, risk management and worked with Senior Leadership, Network Architects, Network Engineers, Database Administrators, InfoSec and Application Development Managers to drive solution to execution for entire PII infrastructure landscape.
- Work with corporate counsel to develop and roll out enterprise information governance and data retention and destruction policy while managing enterprise change with a change impact assessment. Lead discovery of all enterprise data at rest assets from a cost/benefit perspective of moving to the cloud.
- Lead Identity and Access Management automation software RFI/RFP process for vendor selection for an automated IAM solution for 12,500 employees while managing business impact assessment, project plan, risk and application development iterations.
- Identify application/database to application/database connections for PII oriented network infrastructure and execute enterprise firewall rules policy mitigating any potential breaks.
- Participate in information security assessments with Safelite insurance claims management data partners such as Confidential .
- Manage business risk by assessing programs utilizing risk scoring and grading resulting in strategic recommendations to senior leadership from a risk mitigation perspective.
- Manage strategy and solution for information technology agile workspace transformation prototype along with Guidewire Accelerator implementation.
- Accountable for and lead additional IT security initiatives such as Data Protection, Retention and Destruction along with Enterprise Identity and Access Management Automation software implementation.
Confidential, Columbus, OH
Sr. Consultant, Sr. IT Program Manager
Responsibilities:
- Led global firm wide cyber security application development digital security certificate SHA1 to SHA2 upgrade program strategy and solution with a scope of every external and internal application within every line of business in corporation.
- Managed global cyber security application development Java 1.6 to Java 1.8 upgrade project utilizing tools such as Clarity, Microsoft Project, Microsoft Excel and SharePoint.
- Created project plans, managed project budgets, project change requests and risks/issues while managing program timelines against baselines.
- Prepared and provided project/program status updates for senior leadership weekly in Clarity while communicating issues/risks.
- Managed program risk by escalating issues to senior leadership resulting in issue resolution and timeline adherence.
- Created complex program capacity forecasting excel workbook for group of 15 VP program managers that forecasted supply/demand for additional workforce hires.
- Provided leadership to newly on boarded consultants through information sharing and mentorship sessions.
Confidential, Battle Creek, MI
Consultant, IT Program/Project Manager
Responsibilities:
- Serve as IT Program/Project Management Consultant for executive CIO and board of directors level high profile global consumer data governance project consisting of creating a global enterprise data governance model around Confidential ’s 40 million consumer data records and then automating this process by managing an application development project around this model; project objective is to establish a central, global governance model to manage requests for Confidential ’s consumer data as the work defines workflows, approval steps, data collection requirements, defines automated enterprise tool application solution, setup/test automated application solution, socialization and roll out automated application globally.
- Created strategic roadmap utilizing Microsoft Project and Planview Enterprise, consumer data governance end to end business process workflow diagram, business requirements document, project charter and capital request appropriation excel sheet for consumer data governance program.
- Drove program from an initial project health status of red to a current status of green by collaborating with the senior level executive stakeholders consisting of CIO, VP IT Security, VP Digital Marketing, VP Global IT Commercialization, VP Legal and Director IT Application Development Digital Marketing.
- Managed and controlled confidential project budget utilizing Microsoft Project and Microsoft Excel to ensure budgetary requirements were attained and balanced.
- Attended bi-weekly in person Executive Steering Committee meetings and reported consumer data governance program status to CIO, VP IT Security, VP Digital Marketing, VP Global IT Commercialization, VP Legal and Director IT Application Development Digital Marketing while managing meeting cadence, preparing program status presentations and managing risk.
- Managed iterative task of data management vendor IT Security Assessment tasks with IT Security project team members to ensure all Confidential data management vendors have been assessed from an IT Security standpoint.
- Managed project/program plan tasks and deliverables while driving tasks, deliverables and iterations to completion with program team members.
- Mitigated program risk to stakeholders and created program risk mitigation plans for future potential program risk.
Confidential, Columbus, OH
Founder & IT Program/Project Manager
Responsibilities:
- Attained monthly revenues up to $170K operating on ~30% cost of goods profit margins as Managing Director.
- Drove software development and data management client project iterations, tickets and tasks to completion on a project to project basis utilizing tools such as Microsoft Project and Visual Studio Team Foundation Server and providing full service managed services end to end development teams.
- Created project charters/statements of work, established and managed project scope, set and managed timelines/milestones, drove software development iterations to completion, managed risk, allocated resources and drove software development tasks to completion within project plans for client IT software development projects.
- Provided strategic project management recommendation for client(s) from automotive IT information processing system business analysis of migrating complex big data information processing system from cloud server to physical application server and database server along with load balancer resulting in an exponential increase in transaction processing while managing a team of Senior Level IT Management Consultants dedicated to system architecture transformation and server migration managing 6 month agile methodology project utilizing Microsoft Project project management software to track budget, resources, timeline and milestones for client(s).
- Managed a team of five XML, PHP, HTML,.CSS and Java programmers utilizing agile software application development methodologies with daily stand up meetings through use of Microsoft Project software to develop 50+ complex system integrations with financial services vendor information systems and SaaS Oracle-based Ping Tree financial data aggregation information distribution systems resulting in an efficient XML server to server online lender matchmaking system for the automotive and loan industry and six figure increase in new revenue while tracking budget, timeline, resources and milestones for iteration delivery against a formal project plan for client(s).
- Managed 10+ application development projects for clients with software development team members ranging in 4-6 size utilizing Microsoft Project and agile application development methodologies from initiating the project phase to closing the project.
- Managed 8 web application development projects for clients ranging in 6-12 month timelines with agile application development project management methodologies and remote geographically dispersed development programmers, designers and business analysts utilizing Microsoft Project to track budget, resources, timeline and milestones.
- Identified project risk and employed risk mitigation strategies to accurately forecast project budget, roadblocks and timeline against project plans.
- Managed 6 month server to server agile methodology information system integration project for client utilizing Microsoft Project performing QA/UAT test cases on 15 vendor server to server information distribution integrations and executing requirements gathering sessions with Business Analysts.
- Managed 5 month online ad network system infrastructure third party software procurement, configuration and 25+ XML server to server integration QA/UAT test cases project utilizing Microsoft Project software to track budget, timeline, resources and milestones from initiating project phase to closing project phase.
- Responsible for ongoing project analysis, configuration, optimization, system integrations and adjustments for automotive data processing system project resulting in a 5000% increase in daily revenue while utilizing Microsoft Project management software and agile methodologies for server to server integrations with vendors and clients while tracking software development iterations in Visual Studio Team Foundation Server.
- Developed business process models and workflows with iGrafx and Visio business modeling software to improve efficiency of project deliverables and resource allocation.
- Analyzed as is and to be big data information processing system daily to increase revenue, profit and efficiency metrics for consulting clients.
Confidential, Los Angeles, CA
Co-Founder & IT Program/Project Manager
Responsibilities:
- Experienced exponential growth, increasing revenue more than 20X (roughly $4K in monthly revenue to more than $200K) after an initial investment of $200K from a private equity investor.
- Managed software development iterations within Visual Studio to ensure tasks and tickets are completed on time and user stories are clearly defined by Business Analysts for programming team.
- Bootstrapped original entity Confidential, LLC, as a student, at The Ohio State University into a profitable financial services online customer acquisition internet start-up.
- Procured, configured and managed 7 month $200,000 IT project for migrating complex information processing system coded in PERL to our physical servers and load balancers in call center infrastructure setup with IT consultant team utilizing agile project management methodologies along with Microsoft Project.
- Managed a team of 30 geographically dispersed PHP, HTML, Java, .CSS and XML remote offshore and domestic programmers and search engine marketing specialists through agile software development methodologies with Basecamp and Microsoft Project software for 12 month application development project; the specialists were recruited from offshore talent acquisition services
- Consulted for one of the largest internet advertisers in the United States and managed a 5 month application development project to develop system integrations with their online loan application and SaaS Oracle-based Ping Tree financial data aggregation information distribution system resulting in an efficient XML server to server online lender matchmaking system for client from project initiating phase to closing phase.
- Managed sales call center business process workflow project utilizing Microsoft Visio and Microsoft Project to manage budget, timeline and efficiency improvements for 20 seat call center.
- Managed, configured and setup the CRM on our physical servers for a team of 15 internal sales representatives on Enterprise CRM software Sage ACT that dialed an average of 300 calls per day selling internet advertising products to insurance agents from project initiating phase.
- Managed 12 month agile search engine marketing project to attain first page organic website keyword rankings with white hat search engine optimization link building methodologies while managing a team of 6 search engine marketing geographically dispersed specialists tracking timeline, budget and milestones in Microsoft Project.
- Exited Confidential, Inc. in December 2011, with a significant percentage of company stock, to found Confidential, Inc.
Confidential, Columbus, OH
Vertical Development IT Strategist/Business Systems Analyst
Responsibilities:
- Promoted from initial position of Business System Analyst to Vertical Development IT Strategist after only six months.
- Ensured project tickets/tasks within software development iterations were clearly defined with Business Analyst team and drove iteration completion with Software Engineering team.
- Managed new internet product launch from start-up and requirements gathering phase to formal project initiation phase utilizing project management software for 4 month development project resulting in product and division sale to industry competitor.
- Created project plans, set and managed milestones and timelines, communicated with stakeholders and held daily stand up meetings with technical staff to ensure web application development projects ran efficiently.
- Managed vendor/client technical system integrations and information systems daily operations for proprietary data information system 6 month project for technical vendors and clients with over 100 active financial services clients and vendors in this real time programmatic bidding cost per lead data aggregation marketplace with agile project management methodologies.
- Managed 9 month agile application development of web development project 5InsuranceRates.com from initiating the project to closing the project with offshore and domestic programming staff with Microsoft Project and Backpack project management software resulting in expansion of internal internet insurance lead generation.
- Confidential .com was acquired by Confidential .com ( Confidential ) in an undisclosed multi-million dollar deal.
Confidential, Westerville, OH
Data Quality Analyst
Responsibilities:
- Ran SQL queries to determine data integrity of credit cards manufactured in credit card production facility.
- Analyzed timed reports to ensure worker(s) involved in credit card production produced accurate quantity and quality of credit cards during shift and reported discrepancies to senior management.
- Organized relational database management system to ensure timed reports matched data in database and corrected discrepancies within database.
Confidential, Tempe, AZ
Career Mentor
Responsibilities:
- Currently mentor a technology focused student from the W.P. Carey School of Business at Arizona State University from a career strategy and mentorship perspective.