SUMMARY

• 18 years’ experience in the IT industry and certified Project Management Professional since 2004.Expertise in Project and Delivery Management, Change Management, Desktop Transformations, Exchange and Active Directory migrations, Infrastructure upgrades, and Process Management.
• Expertise managing the end - to-end process of procuring, installing, and monitoring servers in a data-center environment, LAN infrastructure upgrades, WLAN deployments/management, contract/SOW development, SLA management, circuit provisioning and working with IT Security and Governance teams.

TECHNICAL SKILLS

• Microsoft Specific Skills
• Microsoft Windows 7
• Microsoft BPOS-S/365
• Windows AD Migrations and Upgrades
• Microsoft Exchange Migrations and Upgrades
• Microsoft SCCM
• Microsoft OCS 2007 R2
• Microsoft LYNC/Skype
• SharePoint 2007, 2010
• Project
• Office 2003, 2007, 2010
• Project Server
• Other Skills
• PMO, Program/Project Management
• Daptiv
• Change Management
• Cloud Computing
• BMC Remedy, BladeLogic
• LAN/WAN, WLAN
• VOIP
• Telephony
• Server Infrastructure/Upgrades
• System Deployments
• Data Center Migrations

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Technologies: O365, Office 2010, SharePoint 2010, MS Project 2010

Responsibilities:

• Senior Project/Program Manager responsible for successful delivery of complex IT Infrastructureand Workflow Management solutions across the Confidential Corporate enterprise.
• Overall Delivery Manager for the successful IT acquisition for Efficiency Productions to Confidential Corp. Onsite lead for 25+ over 2-3 week and liaison to Project Sponsor and Confidential Leadership
• Successfully delivered the Confidential / Confidential Service Desk Ticketing System
• Successfully delivered email and SKYPE migration from Outlook 5
• Overall delivery for multiple router and switch replacement efforts

Confidential

Delivery Manager

Technologies: Office 2010, SharePoint 2010, MS Project 2010

Responsibilities:

• Overall Program Manager for Confidential Azure Deployment
• Successfully led several month development and deployment of a “Single Pane of Glass” control mechanism for Service Now and Azure
• Developed Weekly Executive Reporting by working with the Confidential Team and Project Sponsor

Confidential

Delivery Manager

Technologies: Office 365, SharePoint 2010, MS Project 2010

Responsibilities:

• Delivery Manager for the Lotus Notes to Office 365 Migration.
• Successfully led onshore and offshore resources in the migration of 12,000 user migrations.
• Management of the Confidential On-Site Email Migration Team
• Coordination of the Confidential Off-Shore Email Migration Team
• Managed the Defect, Issues & Risk Lists on the TJX SharePoint Site
• Provided Daily & Weekly Reporting on User Migration Statistics
• Develop Weekly Email Migration Status Report
• Conducted Weekly Status Meeting with customer
• Provided Financial Reporting(internal and external)

Confidential

Program Manager

Technologies: Windows 7, SharePoint 2010, Data Center Migration, Office 2010, Project 2010, Citrix, Cisco

Responsibilities:

• Overall Program Manager over 4 workstreams to deliver a clean infrastructure separation for one of the three companies’ business units during this companies’ divestiture.
• Includes migration of three DataCenters, standing up remote workplace for relocated employees, and service management & support post divestiture. Primary point of contact for the Program Sponsor, and all key stakeholders.

Confidential

Infrastructure Project Manager

Technologies: Windows 7, Office 2010, Project 2010, SharePoint 2010, SCCM, Citrix, BMC BladeLogic

Responsibilities:

• Infrastructure Work stream Project Manager for the Desktop Transformation Program.
• Responsible for coordinating vendor and client engineering resources to stand up the infrastructure and SCCM architecture needed to migrate 35,000 users from Windows XP to Windows 7 under tight timelines.
• Primary customer interface for the work stream, conducting daily and weekly status meetings with his project teams, and key program stakeholders.

Confidential

Technologies: Windows 7, Office 2010, SharePoint 2007, SCCM, Citrix

Responsibilities:

• Lead for the application packaging proof of process.
• Setup of reporting mechanisms with the customer, and coordinated with the Onshore Application Team to perform end-user testing.
• Successfully mobilized the Offshore Packaging Team, and coordinated packaging of applications to the customers’ agreed-upon packaging standards, delivering fully packaged and end-user tested applications to the customer on-time by the end of the proof of process.

Confidential

Communications Change Management Lead

Technologies: Windows 7, Office 2010, SharePoint 2007, Project 2010

Responsibilities:

• Creation of the Overall Win7 Communications Plan /Strategy.
• Overall support of the Win 7 PMO, reporting and financials.
• Documented and provided requirements for the Change Network of the Win 7 Program.
• Supported the selection of the pilot users by coordinating with the Corporate Communications Team.
• Obtained approved Corporate forms, templates, and followed the process to be used for user notifications.
• Coordinated with the Scheduling and Logistics Engineer to plan and track the schedule of recurring communications.
• Wrote all Win 7 Program communications and drove through the approval process.

Confidential

Infrastructure Project Manager

Technologies: Microsoft Exchange 2003/2007, Active Directory, SharePoint 2007, Project 2007

Responsibilities:

• Established desktop transformation strategy to upgrade and consolidate Exchange and AD platforms. Additional PM responsibilities included financial management, mitigating risk, and client communications, creating and managing the team SharePoint site, and managing engineering resources to propose various architectural solutions for the customer.

Confidential

Primary Application Development Project Manager

Technologies: Microsoft Project 2007, SharePoint 2007, Process Management

Responsibilities:

• Coordinated several on-time releases of new Service Pack and Hotfix updates.
• Coordination of Development, QA, and Configuration Management to deliver consistently successful results over several months.

Confidential

Senior Voice Project Manager

Responsibilities:

• Coordinated site survey assessments for 325+ offices, collecting data of the current network and voice environments for the North America Sector.
• Gathered architectural requirements for deployment of the Microsoft OCS 2007 R2 platform.
• Primary Project Management contact for multiple vendors conducting site survey efforts, and implementation of the Microsoft OCS 2007 R2 platform.
• Duties included being the overall point of contact for establishing operational readiness for these sites to support the Microsoft OCS 2007 R2 environment post-implementation.
• Additional duties included creation and administration of the overall Voice/Site Survey Microsoft SharePoint data repository.

Confidential

Senior Infrastructure Project Manager

Responsibilities:

• Established and documented the Healthcare Provider's server architecture, procurement, installation and monitoring policies.
• Primary project management point of contact for all new project requests to the Infrastructure Group, and liaison to all supporting vendors.
• Responsibilities included the planning, execution, controlling, and closing of IT Infrastructure projects ranging from 5-10 simultaneously.
• Primary liaison for the Healthcare Provider's Outsourcing vendor, a top five global outsourcer.

Confidential

Senior Project Manager

Responsibilities:

• Responsible for assessing the manufacturing client’s current network infrastructure, and providing Network Project Management expertise for deployment of an advanced VOIP platform spanning the client's main campus, and100 remote sites.
• Primary duties included documenting the current environment, working with CNH and Siemens Engineering to compile and execute the VOIP rollout, and disposition of the replaced equipment.
• Other functions included refreshing the client's LAN environment, and helping setup network monitoring for both LAN switches and voice gateways.

Confidential

Project Analyst

Responsibilities:

• Gathered and defined business requirements for the latest revision of the client's retail POS system application, specifically the E-Commerce interface.
• Created and defined functional specifications for several POS modules, mapped as-is and to-be process flows, and made system recommendations resulting in a more streamlined, efficient process resulting in higher Center profitability. This integration of data elements between store and E-Commerce systems was projected to save $2.6million in annual costs vs. the old process.

Confidential

Senior IT Consultant

Responsibilities:

• Responsible for the overall coordination and planning of the client’s IT infrastructure separation project. This included developing and maintaining all elements of the project plan, serving as the client’s primary contact for updates and issue resolution, and coordinating the technical execution and support activities for multiple IT groups.
• Created as-is and to-be documentation by analyzing the client’s current needs, and providing cost-effective solutions which improved the overall performance of the client’s network infrastructure. Planning and execution of an email rollout for ninety employees, providing the client with a secure, hosted solution.
• Developed an IT asset disposal plan and made recommendations to the client based on research and analysis of multiple vendors.

Confidential

Senior Project Manager

Responsibilities:

• Managed multiple clients networking projects (ranging from 10-15 simultaneously) and accounts by serving as the client’s single point of contact for the coordination of delivery of network-related services. Included working closely with engineering, new business development, accounting, and the client to ensure requirements for any request or order were met within the client’s expectation and within budget.
• Created of various monthly and weekly status reports to quantify progress on projects, measure actual quantities vs. contracted amounts, and compiled several project plans. Coordinated call center moves and consolidations with both voice and data platforms, and large-scale circuit installations.