SUMMARY

• A Seasoned Scrum Master with combined leadership and technical experience in developing and implementing IT solutions.
• Goal - driven, self-motivated, and dedicated servant-leader with broad experiences and skills.
• Committed to continuous learning, process improvement, and engaging in collaborative teams.
• Possess extensive experience working with clients to build their organizational agility, meet their business goals, train, coach stakeholders, and embrace and champion change—an advocate promoting healthy business relationships between teams, customers, and management in the pursuit of excellence.

CORE COMPETENCIES

• Agile Methodologies
• Business Analysis
• Critical Thinking
• Agile Coaching
• Agile Development
• Conflict Resolution
• Continuous Improvement
• Project Management
• Risk Mitigation
• Design Thinking
• Product Development
• Analytical Skills
• Product Management
• Digital Services
• Servant Leadership

TECHNICAL SKILLS

SDLC Methodologies: Scrum, Kanban, SAFe, XP, BDD, TDD, DevOps

Agile Project Management Tools: JIRA, Rally, Gitlab, Confluence, SharePoint, Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Senior Scrum Master

Responsibilities:

• Led 2 Scrum teams working on Configuring a new HR system for the Organization at an enterprise level.
• Facilitate Scrum ceremonies and ensure the team realizes value (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective).
• Use interactive techniques in Sprint Retrospective to guide, coach, motivate, introspect, and stimulate team spirits to Improve future engagements.
• Work closely with Product Owner in Backlog Refinement and continuous delivery of features, goals, and milestones.
• Work through Impediment logs and streamline processes and turn individuals into hyperactive self-organizing teams.
• Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline.
• Track, escalate, and remove impediments.
• Identified and corrected performance issues through work agreement.
• Managed and coordinated co-located and offshore team in a different time zone.
• Worked with team members individually to improve team dynamics.
• Managed and tracked projects using JIRA.

Confidential, Jersey City, NJ

Scrum Master

Responsibilities:

• Facilitated all scrum ceremonies (Daily Standups, Sprint Planning, Sprint Review, Sprint Retrospective, and Backlog Refinement).
• Led two Agile Teams (Scrum and Kanban) to Agile Maturity
• Worked on adding EBT card payments to our payment type transaction in other to fulfill loyal customer needs.
• Worked on the digital application that will generate a longer time frame of customer purchase history.
• Helped in the transformation Process from a waterfall mindset to Agile, coaching the team on the various Metrics to help in Product delivery.
• Served as a servant leader for the teams and promote relationship building with stakeholders and business owners.
• Improved team’s work-life balance by incorporating capacity and velocity planning into sprint planning.
• Created a trusting and safe environment where team members felt included and valued.
• Ensured the team has a clear understanding of acceptance criteria and definition of done (DoD).
• Promoted relentless improvement during the retrospective and ensured improvement ideas are prioritized and incorporated in the next sprint.

Confidential, Mansfield, TX

Scrum Master

Responsibilities:

• Scrum Master to 2 teams (1 Scrum team and 1 Kanban team) with emphasis on servant-leadership.
• Created a trusting and safe environment where team members felt included and valued and where problems can be raised without fear of blame, retribution, or being judged.
• Facilitated all scrum ceremonies (Daily Standups, Sprint Planning, Sprint Review, Sprint Retrospective, and Backlog Refinement) for all the scrum teams I lead.
• Worked closely with product owners in backlog refinement using different prioritization methods.
• Enforcing the practice of having stories in “Ready” state before sprint planning
• Helped team become performant by completing committed tasks each sprint.
• Assisted Product Owners and Business Analysts to create User Stories and ensure they in the right format.
• Trained Product owners on how to write Acceptance Criteria and to see benefits in having stories “Ready.”
• Worked with scrum teams to identify risks and remove impediments while guiding them to agile maturity levels of solving resolving impediments themselves.
• Worked closely with the Project Owners in writing and prioritizing user stories for the Product Backlog.
• Worked with Product Owners, Tech Leads in aligning Product Roadmap and Sprint Backlogs

Confidential, Huntsville, TX

Business Analyst

Responsibilities:

• Worked collaboratively with technical consultants to obtain and analyze clients’ requirements, business rules/functions, and workflows, prepare reports for systems configuration to meet with client specifications, systems functionality testing before deployment to clients.
• Developed a road map, framework, dashboard, and systems tool to establish a Project Management Center of Excellence.
• Supported the transformation from Waterfall to Agile.
• Handled projects for cost-effective solutions for systems in the market and implement them in the company.
• Supported in the installing and configuring of computer systems and looking into any issues before occurring.
• Served as “Project Lead” for Merger & Integration with client business and Successfully project-managed the complete workflow integration and change management in line with set deadlines.