SUMMARY:

• Having 9 years of experience as IT Project/Program Manager and Oracle database Administrator - which includes PMP, ITILV3, Cloud and OCP Certifications in Health Care, Ecommerce, Insurance (Life and Health), Retails, Finance and Oil Industries.
• Collaborated with business partners/owners eliciting high-level business needs and translating those to functional and non-functional system specifications, reviews and sign offs as needed by acting as Technical Business and Quality Analyst.
• Experienced in Using management methodologies and documentation, which includes project recovery, waterfalls, Agile (Scrum/Kanban) framework for Project stories, sprint planning product backlog and Sprint Backlog sessions to manage the project End to End.
• Plan and facilitate all required project and technical meetings including demonstrations of application development progress.
• Worked on 4 Agile Projects, 2 waterfalls, Iterative, RUP (Rational Unified Process) and six Sigma Projects.
• Experience in full Software Development/Test Life Cycle (SDLC/STLC) with QA Methodology and QA Validations to ensure the Quality Assurance Control
• Experience in Data analysis and understanding the business analysis and delivering on time and HCM in Service oriented Architecture(SOE)
• Very Good Experience in Bottom Up analysis for FTE maintenance and work load balance.
• Experienced in Critical Chain and Critical Path PM.
• Experienced in clarizen, Clarity, MSPP.
• Experience in Middle Office handling and Management.
• Experience in working with Access and Identity Management (AIM) team for daily Business operations and also audits.
• Experience in Asset Management, Project Recovery and DR (Disaster recovery)
• AIM Active Directory for Resources roles in the organization and SCCM scans for Inventory maintenance.
• Experience as an SDM for EDI initiatives for Business to Business coordinating with various team.
• Experience in managing Policy Administration System PAS
• IBM cloud Certified and Experienced with Event Management.
• Experience with Hiring, Contracting and Working with Vendors.
• Experience in-Contact Center platforms for Interactive Voice Response, Call Recording for artifacts in Insurance based Company.
• Experience in definition, evaluation of the data provided and providing the inputs on Quality of the data for Audit Purpose.
• Experience Managing Onshore and Offshore team of size 250 people.
• Experience Managing General Data Protection Regulation (GDPR) with various team across IBM and CDPHP organizations.
• Experience managing the Management Life Cycle(PMLC) using Waterfalls Agile and Do it now ways Experience with electronic health record exchanges with Quality Measure processes.
• Experience Working on Quality Measure Reporting on both Vendor and internal organization for Audits.
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
• Having very good Knowledge on Micro Soft Office Product.
• Acting as primary project manager for multiple projects costing Millions of Dollars for application development efforts; including projects related to implementation of applications or infrastructure changes.
• Handled Change management, Incident and Problem Management
• Good knowledge on Service now, Remidy,Manage now and cherwing native tools for monitaring the tickets.
• Provided technical support for various databases and Applications to assure ongoing 24/7 fully operational conditions.
• Worked on Ops View alerting tool, SCCM, Nexpose Security Tools.
• Good in managing Onsite and Offshore teams and Communications.

TECHNICAL SKILL SUMMARY:

Oracle Databases: Oracle 10g, 11g and 12c, MS SQL Server 2000, 2005, 2008

Operating Systems: AIX 5.2, 5.3 Linux 3x, 4x, 5x, Sun Solaris 8,9 Windows NT/2000,2003Database UtilitiesOBACKTRACK, Toad, Golden gate, SQL Developer, TKPROF, AWR, ADDMListener & service configuration, SRVCTL Oracle Enterprise Manager (OEM)XML, XML DOM, XML Schema, CRSCTL

Tools: SQL*PLUS, SQL*Loader, Oracle, Oracle Export/Import, RMAN, SAP BR ToolsMaximo, Vm Ware.

Domains: Finance, Oil & Gas, OLTP, Health Insurance, Brewing Industry

Scripting Languages: PL/SQL, SQL., C, SAP BR TOOLS

PROFESSIONAL EXPERIENCE:

Confidential

SR IT Project Manager

Responsibilities:

• Meet with clients to discuss and fine-tune project expectations Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives and HCM.
• Handling 3 Projects same time using Agile PM and derived to closure.
• Handling Asset Management Project (Citrix Project) where 2500 employee are migrated to citrix on AWS cloud and offshore 400 resources moved to Cirtix from VMWare.
• Clarity (CA) implementation and adding approvals as per the project migration from clarizen to Clarity(CA).
• Handling Citrix Project with Agile and critical Path (CPM) project management methodologies and working on ecommerce project for CDPHP.
• Implementing and documenting of project in SOA (Service Oriented Architecture)
• Scheduling and creation of training materials, & programs for Citrix Project.
• Using e project management methodologies and documentation, which includes Agile framework for Project stories, sprint planning product backlog and Sprint Backlog sessions to manage the project End to End.
• Handling Trizetto QNXT(cognizant) for Health care/Plans and Claims and doing Audits.
• Working on in MS o365 to report and track the project status
• Electronic Data Capture IBM and audit trails to support the NY state.
• Escalate issues to Sr. Management, and to vendor support as needed and handling Escalations for the team and HCM.
• Working with Middle office team for end to end movement and Transition to Citrix environment.
• Experience in Facets, Masis, Coro letters (Hit)Health Information Technology MediCare through CDPHP to NY state.
• Working with Vendors and managing them and implementation partners for Offshore Middle office movement on finance and risk control.
• Moving the offshore from VM ware to Cloud as part of Cloud access anywhere.
• Data Center Migration to AWS as part of Infrastructure change in CDPHP using Scrum /kanban Agile methodology.
• Handling 20 Scrum Master from various departments (change champions) in the company, coordination and Problem solving splints and backlogs for Project movement.
• Working and documenting SWOT (Strength Weakness Opportunity and threats) of the project and doing RACI(Responsible, Accountable, Consulted, and Informed).
• Worked for TriZetto QNXT Health care account/Vendor management for Incidents and User responses in NY state.
• Handling VMware machines and moving them to Citrix (Offshore Team) and part of Infrastructure Project.
• Citrix which is a large Project of around 1900 people to be changed in to Citrix environment on AWS, working with different teams in organizations (Claims, DSRIP, IT, Medicare, Member services, Data Management, Provider services and all other departments for HIT NY).
• Working and understanding on pre-Implementation and Post implementation issues (Performance issues) for the Project internally and Vendor related issues.
• Patching Project of around 1300 servers to be patched monthly and quarterly for this plan and schedule to be discussed with Implementation partner and Vendor for vendor managed Servers.
• Collaborated with business partners/owners eliciting high-level business needs and translating those to functional and non-functional system specifications, reviews and sign offs as needed by acting as Technical Business and Quality Analyst.
• Managing the Scrum Call (OOPS Call) with the Offshore and Onsite technical teams for Day to day activities. And Scrum call weekly with Vendors for Patching and Cyber Security issues for the servers.
• Experienced using MS Project for all the projects maintained and tracking the progress using the MS PROJECT
• Planning the project and presenting the scope and details using the MS PROJECT.
• Tracking the reported Scrum issues and coordinating with Scrums Masters for follow up and documenting the issues and updating the native tools to avoid the breaches and escalations.
• Design and Maintain High quality artifacts throughout PMLC for Auditing and other teams Use age. Maintaining Risks and Solutions Data warehouse and periodic updates.
• Working and coordinating with AIM and service desk team regularly for bring the Project to operations mode.
• Working with AIM(Access and Identity Management) team for On boarding and off boarding new resources and maintain Active directory for audits.
• SCCM for Inventory and AIM team to fill in the Service requests on time to avoid the breaches in the native tools and to avoid escalations for smooth business.
• Work closely with both direct and virtual global members of the VMO team
• Working with Contracts, Vendors and Implementation Partners on the Contracts and Scheduled. Hiring Contractors, Vendor Management (MTM) for In fracture changes, Challenges and documenting the progress.
• Working with Implementation Partner SYNTEL on daily business and New Scope identification and communicating with shake Holders.
• Experience in definition, evaluation of the data provided and providing the inputs on Quality of the data for Audit Purpose.
• Provides direction, prioritization to enable efficient implementation of the Project for On time delivery.
• Acting as primary project manager for multiple projects costing Millions of Dollars for application development efforts; including projects related to implementation of applications or infrastructure changes.
• Server (Windows and Linux) Patching. Project for 1078 servers which needs to be patched monthly and Quarterly are taken care of as part of Project and operations.
• Scheduling and conducts project meetings to include logistics, agendas, and Minutes of Meeting.
• Accepting the challenges and driving to solutions and documentation for further Use.
• Managing Policy Administration System PAS between CDPHP and SYNTEL
• Working with different Shake Holders in the project (Developers, Testers, DBA, Quality and Managers for Project Development and Maintenance).
• Monitored projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary.
• Maintain continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
• Week end support for monitoring the Patches and progress whenever required and guiding the team at offshore on the step to be taken when issues occur
• Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work.
• Monitored project activities and advised staff of issues due to resource availability.
• Documented and standardized web deployment and post deployment procedures, reducing deployment cycle 10%.
• Worked with change management and transition teams to implement training and integrated legacy systems with new systems and processes
• Validated inventory records and contracts against legacy data for accuracy and liaised with service providers regarding the transition process and helped track the terms for termination for each account
• Provided program and project status reports to the project team and company
• Ensure the process developed and agreed is followed across the team and have a hand shake by the security team.
• Creating the requests, Incidents and changes and following up for approvals as per need and managing documentations.
• Sending High level project progress to the Board Members on regular basis.

Confidential, TRENTON, NJ

IT Project Manager and Sr Transition Manager

Responsibilities:

• Primary consultant between various business units in order to review, analyze, and evaluate business systems and user needs.
• Project tracking and status reporting using clarizen.
• Using Agile methodology for transition of account . And working with the different shake holdeds .
• Using Share Point as team room for all documents and being the owner for Share point . Auterising, Adding, Locking and removing the resources as per onboarding and offboarding process.
• Bootom up analysis for FTE in variours accounts and cross accounts for work load balance and resource utilizationin clarizen.
• Working on in MS o365 to report and track the project status.
• IBM web sphere implementation/Testing on application servers and upgrades.
• Managing and working with for the DR(Disaster Recovery). Coordinating with the teams and planning the DR. Working on Ecommerce for Miller 2016.
• IBM webspere DR(Disaster Recovery) Activity.
• Supervise and mentor programmers, Testers and business analysts as needed.
• Documenting requirements, define scope and objectives, and formulate systems to parallel overall business strategies.
• FTE utilization reports for working with QA for Qulaity checks for vatious account and resources and HCM.
• Quterly share point audits for Roles and Rssources as part of Cirat cyber Security Audits.
• Supervise and direct the creation of end user documentation and maintaining the team room documentations as the Owner for the Project.
• Working for VDI and Citrix end to end Movement for various team and Risk managemnet (End-to-End Assert Managemnet).
• Managing Policy Administration documentation between IBM and Clients and updating the team room.
• Managing Scrum Calls and OOPS calls ETC.
• Working as an SDM for EDI initiatives for Business to Business coordinating with various team (Server Time, DBA, Management, Service desk, Business team) for regular updates during various critical paths like patching, Migration, Up gradation and during Critical issues.
• IAAS, SAAS, DAAS, NAAS IBM Cloud migration.
• Developing and solicit approval of Software Development Life Cycle (SDLC) documentation using various PM Methods like RUP(Rational Unified Process) Waterfalls, Scrum, Critical Path etc.
• Handled Many team building Event managemnet and Client Event Managemnet.
• Act as the subject matter expert for business partners on SDLC process
• Provided program and project status reports to the project team and company
• Queue monitoring and Root Cause Analysis through Maximo Native Tool.
• Developed an application called Morning Coffee which is internal tool to IBM using Waterfalls method.

Confidential

IT Project Manager and Sr Oracle Database Administrator

Responsibilities:

• Managing the Scrum Call (OOPS Call) with the Offshore and Onsite technical teams for Day to day activities. And Scrum call weekly with Vendors for Patching and Cyber Security issues for the servers.
• Experienced using MS Project for all the projects maintained and tracking the progress using the MS PROJECT.
• Share point View Maintenance and Resources and Document management.
• Planning the project and presenting the scope and details using the MS PROJECT.
• SQL tuning and for performance improvement.
• IBM web sphere implementation/Testing on application servers and upgrades.
• Tracking the reported Scrum issues and coordinating with Scrums Masters for follow up and documenting the issues and updating the native tools to avoid the breaches and escalations.
• Design and Maintain High quality artifacts throughout PMLC for Auditing and other teams Use age. Maintaining Risks and Solutions Data warehouse and periodic updates.
• Working and coordinating with AIM and service desk team regularly for bring the Project to operations mode.
• FTE utilization reports for working with QA for Qulaity checks for vatious account and resources.
• Working with AIM (Access and Identity Management) team for On boarding and off boarding new resources and maintain Active directory for audits.
• SCCM for Inventory and AIM team to fill in the Service requests on time to avoid the breaches in the native tools and to avoid escalations for smooth business.

Confidential

Project Manager (PM) and Oracle /SQL Database Administrator

Responsibilities:

• Manage Oracle Database Vault: create realms, command rules, and factors and manage their authorizations.
• Provides direction, prioritization to enable efficient implementation of the Project for On time delivery.
• SQL tuning and for performance improvement.
• Acting as primary project manager for multiple projects costing Millions of Dollars for application development efforts; including projects related to implementation of applications or infrastructure changes.
• Server (Windows and Linux) Patching. Project for 1078 servers which needs to be patched monthly and Quarterly are taken care of as part of Project and operations Scheduling and conducts project meetings to include logistics, agendas, and Minutes of Meeting.
• Work with business owners to authorize exceptions and enable monitoring
• Actively involved in strategic Backup, Restore and Recovery using RMAN for complete recoverability.
• Used Flashback Technology-Query on Database to undo specific transactions, provided point-in-time recovery of database objects, recovered database objects and ‘rewind’ entire Datawarehouse to a particular time.

Confidential

Oracle Database Admin and Work Load Manager (Project Manager)

Responsibilities:

• Provides direction, prioritization to enable efficient implementation of the Project for on time delivery.
• Acting as primary project manager for multiple projects costing Millions of Dollars for application development efforts; including projects related to implementation of applications or infrastructure changes.
• Server (Windows and Linux) Patching. Project for 1078 servers which needs to be patched monthly and Quarterly are taken care of as part of Project and operations.
• Used the standby database for doing different operations like taking Backups, collecting statistics and running various reports without disturbing the production database in data warehouse.