SUMMARY:

• Strategic business partner with 16+ years of progressive experience in delivering impactful technology products/solutions.
• Strong domain knowledge in Healthcare Insurance and Property & Casualty Insurance
• Successfully built and maintained good relationships with key stakeholders and technology delivery teams
• Proven track record of delivering on time on budget applications in demanding, multi - vendor, multi-location environment
• Certified Scrum Master and SAFe® Product Owner/Product Manager Certification - delivering multiple agile projects
• Competent in all areas of SDLC methodologies such as Agile (Scrum, Kanban and Pivotal) and Waterfall.
• Completed several full software life-cycle projects, starting from solution conceptualization, defining business needs and transforming them into high level and low level design requirements, development, testing and delivery
• Detail oriented approach to analysis, documentation, risks and issues management
• Updated skills in cloud transformation & DevOps, digital initiatives and user experience driven design
• Permanent Resident - do not require sponsorship to work for any employer

TECHNICAL SKILLS:

Management Tools: Rally, JIRA, Version One, Pivotal Tracker, Slack, MS Project

User Experience: SnagIt, Balsamiq, Sketch, MS Visio

Enterprise Architecture & Technologies: C#, VB.NET, ASP.NET, JavaScript, Angular JS, VB Script, C, C++, XML, JSON, AJAXWeb services, Microservices, SQL Server, MySQL, Oracle, DB2, MS AccessCloud & DevOps technologies - vRA, Puppet, PCF, urban code deploy

Packages & Other Tools: Salesforce, SharePoint Portal, Splunk, HP Quality Center/ALM, GitHub, Visual SourceSafe, Visual Studio.NET, TeaLeaf, WebTrends, SOAPUI, Postman

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

Agile PM/Scrum Master

Responsibilities:

• Played an integral role of mapping of existing SDLC process to new agile SDLC process for a geographically distributed team of 30 members
• Designed Kanban board for the team, standardized JIRA fields and provided guidelines for stories and spikes.
• Launched & organized agile teams, helped the team with cultural shift
• Performed data extraction from JIRA to create reports for budget expenditure for various initiatives
• Conducted weekly iteration planning meeting, retrospectives, stand-ups and other ceremonies
• Drove requirements and development efforts for migration of FOP collateral trades from one system to strategic application and impacts to multiple downstream systems including pledge process workflow, wash trade automation, reconciliations, feeds and reporting

Tech Stack: .NET, Python, Quartz, SQL Server, Autosys, JIRA

Confidential, Hartford, CT

Product Manager

Responsibilities:

• Played combined role of Scrum Master/ Product Owner for an enterprise DevOps cloud native applications for self-service infrastructure provisioning (IaaS, PaaS)
• Developed and championed product vision, product strategy and product roadmap in support of program goals
• Cross functional role spanning the full breadth of design and product management (UX design, functional specifications, guiding A/B prototyping to measure success and to quickly learn from users)
• Conducted regular user interviews, synthesis, design studios, daily stand ups, iteration planning meetings, team retrospectives using agile methodology. Product development done using MVP approach, extreme programming and TDD
• Created and documented epics, features and story backlog and managed backlog prioritization
• Determined business value and signed off on features to be delivered in each release
• Deployed a highly agile environment by releasing code to production 1-2 times per week - 100 deployments in 52 weeks
• Responsible for showcasing product adoption metrics to Sr. leadership
• Conducted demos and lunch & learn sessions to different lines of business that included audience from business, dev-ops, dev, architecture and Sr. management and taking the product on roadshows
• Directly managed a team of 4 developers and 1 architect

Tech Stack: Java Spring Boot, Angular JS, RESTFul services, JSON, MySQL, Django, GitHub, F5 Loadbalancer, Pivotal Cloud Foundary, Private Cloud, vRA, BMC Remedy, Rally, Pivotal Tracker, Puppet, Business Objects

Confidential, Bloomfield, CT

BSA Manager

Responsibilities:

• Led business analysis and requirements for development of enterprise applications for Sales, Underwriting, Pricing and E-business functions. These applications were multi-platform, multi-device enabled
• Performed feasibility analysis, created project scopes, project strategies, project plans, prioritized deliverables, recommended alternative solutions and engaged in negotiations
• Drove requirements with business owners through JAD and brainstorming sessions
• Created detailed technical use cases and documented interactions between the system interfaces and user actions
• Actively participated in transition to agile methodology including PI planning sessions and scrum ceremonies
• Collaborated deeply with system engineers and development team through high level and low level design
• Worked with the QA team for preparing test cases. Facilitated business and user acceptance testing (BAT/UAT)
• Mapped business processes and performed gap analysis for healthcare provider networks
• Directly managed and mentored a team of 2 onsite and 2 offshore system analysts

Tech Stack: ASP.NET, SQL Server, XML, AJAX, Bootstrap, Salesforce, MS Project, MS Visio, MR PowerPoint, SnagIt, SoapUI, Postman, JIRA, Webtrends, Splunk, Tealeaf, HP ALM and Quality Center

Confidential, Lyndhurst, NJ

Lead Business Systems Analyst

Responsibilities:

• Performed Business Analyst role to capture and analyze requirements and converted them into technical specification for clients including BCBS, Kaiser Permanente, Confidential, McKesson and Eastman Chemical.
• Served as Technical Advisor to conduct feasibility study and helped define end user functionality to customers

Tech Stack: ASP.NET on IIS, C#, Oracle, XML, AJAX, Salesforce, MS Project, MS Visio, SnagIt