SUMMARY:

• 10+ years’ successfully managing complex projects and programs through the full project life cycle, from conception through roll out always delivering on time results.
• Managed an average of 6 projects varying in size and complexity with budgets varying from 50K up to millions of dollars.
• Engaged in corporate enterprise - wide strategic level PMO’s and ERP’s effecting operating efficiencies to meet company objectives.
• First class experience functioning as a Business Analyst to gather and present requirements to management and project teams and act as liaison for client support.
• Facilitate, coordinate, and arbitrate cross-functional level topics with key stakeholders clearly providing high quality written reviews.
• Plan budgets, project timeframes, identify project risks with mitigations and define project objectives.
• Exemplary negotiation, written and oral communication skills that can be leveraged to consistently succeed.
• Created executive-level wire frame presentations and reports, with process flows and documentation.
• Plan all major milestones and deliverables and revision as needed to meet scope and customer requirements.
• Author of various artifacts throughout the life cycle of the project including project charter, business requirements, project plans, wire fame proposals, and assorted project artifacts which are saved in repositories.
• Managed business analysis teams and as a business analysis documented requirements from every area included in the project.
• Led requirements elicitation workshops with key stakeholders and SMEs to understand and document their business requirements and effectively translate into system functionality. Deliver informative and well-organized presentations and briefings to management.
• High level of knowledge to properly document requirements and train others to interview effectively.
• Demonstrated solid understanding and communication of goals/strategies of projects to the business team.
• Collaborate effectively with business analyst(s), developers, and management throughout the project lifecycle.
• Ability to work in a dynamic fast-paced environment and ambiguous situations with a strong aptitude to manage competing priorities and initiatives. Maintain project documentation in Microsoft Share Point for the team.
• Excellent problem-solving skills with the ability to see the big picture without losing attention to details.
• Developed detailed project plans based on work breakdown structure analysis, schedule dependencies with external partners/vendors, and internal department resource pool availability.
• Identify, track, prioritize and drive resolution of project issues, leveraging lessons learned from prior experience and work to address and mitigate systemic issues.
• Lead and participated in deep dives on key initiatives through project reviews with team.
• Facilitated project status meetings with agendas, meeting minutes, weekly status reporting with issue and risk identifications and mitigation. Assigned follows-up action items as needed and kept a status sheet on the progress of issues.
• Proven track record of evaluating current processes and envisioning ways to reengineer the process in order to create significant efficiencies and enhance controls. Able to handle fast paced environments and deliver quality results on time and within budget.
• Team player with ability to handle strong personalities at all levels of the company.
• Applied a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple projects spanning broad geographies and organizations.

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Built matrix or dedicated development teams based on the scope of the project and managed all team functions. Ensured resources are secured in advance at a project level and with 3rd party vendors.
• Worked with Agile processing, SCRUM meetings and Sprints to coordinate with the software development teams on a daily basis.
• Managed the tracking and resolution of issues, report time spent at the project activity/task level and hours burned against budgets.
• Matrix-managed international dispersed development teams in a wide range of environments
• Collaborate effectively with developers, business analyst(s) and stakeholders to keep the project on task.
• Managed vendors to ensure deliverables meet scope of work and quality standards and deliverables are sent without delay.
• Ensured escalations to the appropriate individuals/groups are provided with full descriptions and recommendations.
• Offer guidance and support to team members, give feedback, mentor efficient work habits and provide individual performance goals.

Confidential

Responsibilities:

• Followed up with developers to have unit tests prepared to ensure the developed code is functioning properly.
• Started unit testing early in the development process to eliminate simple errors and improve quality.
• Organized integration tests to verify the required sub processes within the system work appropriately.
• Included automated testing when possible to speed up tests that can be run repeatedly to find small errors quickly.
• Monitored functional hardware, software, Web site testing to verify end-to-end scenarios is working as designed.

Confidential

Responsibilities:

• Verify with the QA department that the requirements for the project satisfy the goals and meet ISO 9000 quality.
• Managed the error process to correct issues found and have the problems re-tested or requirements could be revisited.
• Interfaced with auditors and regulators to verify the quality assurance results met the project requirements.

Confidential

Responsibilities:

• Coordinated the testing effort with department managers to align to the people and steps that needed to be tested with error log tracking.
• Prepared UAT testing environment with new software and environments to simulate all conditions for going live.
• Used test plan from the requirement analysis and design phase with real world use cases to verify UAT testing.
• Managed the User Acceptance Testing with internal members from every group of organization so that each and every user role can be tested.
• Tracked defects on issue log and submitted them for resolution.

Confidential

Responsibilities:

• Created the implementation plan with the functions and timeframes that need to be accomplished with the project teams.
• Managed the implementation activities of Development, Production Build and Checkout activities.
• Drive for results and deliver what is needed to ensure on-time delivery of project deliverables and meet published project go-live dates.
• Orchestrated and drive the timely completion of programs to achieve the business goals, including the identification and resolution of risks and issues that impact program delivery.