SUMMARY

• Resourceful, results oriented, customer focus IT Project Management Professional with over 15 years’ experience across diverse industries such as Payment Systems, Telecom, Shipping and Fin Tech solutions
• Delivery management with key emphasis in Project Management, Development Management, building and maintaining professional relationships.
• Industry experience in both Infrastructure and Software Development product implementations.
• Experienced in both Agile/Scrum and Waterfall project delivery methodologies
• Servant leader that partners with matrixed delivery teams to execute and deliver project Objectives

TECHNICAL SKILLS

Areas of Experience: Project/Program Management, Software Development Life Cycle (SDLC), Telecom Operations & Deployment, IT Solutions Development, Extensive Customer Interface, Supplier and Vendor Management, Technical Requirement Analysis, Dashboard/KPIs, Confidential Payment Systems, Shipping solutions

PM Tools: MS project, MS Visio, Excel, Word, PowerPoint, Clarity, PRISM, ReqPro, Quality Center (QC), ALMAzure(SCRUM), JIRA, Rally, Planview, SharePoint, Confluence, MS TEAMS

Technical: HP & SUN/UNIX, Windows/MS DOS, LISP, C, Python, SharePoint, Adobe Flex 2, JAVA, Fortran, COBOL, Payment Solutions, EMV Brand Certification, Non - EMV payment Solutions (EBT, MSR and Gift)

PROFESSIONAL EXPERIENCE

Sr. Technical Project Manager

Confidential, Alpharetta, Georgia

Responsibilities:

• Managed Data center projects across numerous functional organizations (Customers, PMs, Vendors, Sub-contractors, Security, Network, Platforms, DBAs, Client Services, Capacity, Storage, Application SME, Operations, Support, Infrastructure Solution Architecture)
• Partnered with key business stakeholders and Leadership to ensure successful project delivery and execution
• Lead documentation of infrastructure scope, requirements and design artifacts
• Collaborated with Product Owner, Solution Architect and application owners to plan and build a tech refreshed Lending platform that spanned across a 3 tier (DMZ, Protected and Data) infrastructure datacenter
• Lead Datacenter stand up of Dev/test, UAT, Prod/DR environments and supporting database servers (Oracle and SQL)
• Facilitated configuration of Firewall Rules, VIPs, NATs to allow Client traffic per datacenter solution requirements
• Lead Datacenter Decommission of legacy infrastructure
• Served as PM SME to on-board Clients to the payments infrastructure platform
• Oversaw datacenter File movement automation via Autosys Jobs to allow file transfers between internal and external partners
• Lead infrastructure build out to allow connectivity to the Federal Reserve for wire transfers via MQ
• Managed infrastructure build out to allow connectivity to fraud management partners/vendors
• Lead the Confidential payment platform datacenter MQ layer appliance refresh and MQIPT Security Ciphers upgrade initiative
• Lead effort to integrate the Web Application Firewall (WAF) into the Confidential payment process product line Datacenter

Scrum Master/Sr. Technical Project Manager

Confidential, Alpharetta, Georgia

Responsibilities:

• Facilitated Scrum ceremonies to help transform team to an Agile/Scrum mindset.
• Servant leader to the scrum team to help deliver on-time reliable POS solutions
• Facilitated daily standup to allow scrum team collaboration on planned Sprint progress and obstacles
• Oversaw Grooming/Sprint Planning meetings with Scrum team/SMEs to chose MVP, size/prioritize Product Back log Items
• Assisted with planning Demo meeting activities and conducted Scrum team Retrospectives.
• Oversaw EMV Card Brand Certifications and Non-EMV (EBT, MSR, Gift) Host certifications.
• Lead multiple Cash Advance, Petro, Retail/Restaurant POS Semi-Integrated/Stand Alone payment projects
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• Implemented multiple enterprise EMV and MSR payment solutions for Payments Clients
• Deployed single Host payment gate way certification solution so interfacing hosts don't need certification
• Implemented multiple Client POS Class A/B projects with full EMV and MSR and ensured card certifications received a pass/Go

Agile Project Manager

Confidential, Alpharetta, Georgia

Responsibilities:

• Managed multiple telecom projects using blended Agile/Waterfall methodologies
• Managed matrix resources and built cross-functional relationships to execute and deliver projects
• Enhanced web-based point/click circuit Design Tool for circuit updates. Saved $217K/Yr ROI
• Deployed EDGE Project to automate trunk change requests. Saved $4.7 M/Yrs 2016 to 2020
• Deployed cancelled CPE Asset retrieval(ROI $10M/YR)/Web Service Real Estate App replacement(ROI $9.6M) initiatives
• Managed SNET middleware divestiture project helped secure $1 Billion sale to Frontier Comm
• Deployed EDI 811 electronic invoice compliance project retained $158.4M/Yr Gov. revenue

Sr. Infrastructure Project Manager

Confidential, Atlanta, Georgia

Responsibilities:

• Managed Healthcare Web Portal infrastructure upgrade project. ROI $10M annually
• Stood up datacenter DR site, 21 VMs, App servers for Development, SIT, UAT and Prod environments
• Oversaw application and DB server upgrades to Websphere 8 and DB3
• Facilitated configuration of datacenter Firewall Rules, VIP, NATs/load balancers per solution requirements
• Manage Data and Application migrations to new reliable scalable datacenter environment
• Partnered with cross-functional teams (BA, DBAs, System Eng, Network, Capacity, QA, Dev and Sponsors) for project execution.

Program/Sr. IT Project Manager

Confidential, Roswell, Georgia

Responsibilities:

• Collaborated cross-functionally (System Eng, Capacity, DBAs, Sponsors) to deliver strategic shipping solutions
• Managed One Pick up Infrastructure program; Reduced infrastructure cost; removed datacenter redundancy; ROI $100M
• Implemented Translation and Content deployment processes (press releases(self-service, Home Page))realized $6M ROI
• Deployed Web Analytics solution to measure the effectiveness of the Confidential web channel and improve up sale of Confidential products
• Managed Installation of analytic infrastructure to dual Datacenter test and development environments
• Deployed multiple releases to improve and automate content deliver (press releases(self-service), Home pages, Translations)
• Automated Shippers web based International Forms for shipping import and export
• Managed Preferred Customer site/Online Billing Claims submission app deployement
• Implemented web-based capture of common customer requests reduced help desk call volume. Saved $500K per year