Certified Scrum Master Resume

SUMMARY

Seasoned and versatile Certified Scrum Master and Certified Scrum Product Owner, armed with extensive experience in Agile project management.
Display strong experience in overcoming organizational challenges of transitioning to Agile methodology from traditional project management and development.

PROFESSIONAL EXPERIENCE

Certified Scrum Master

Confidential

Responsibilities:

Guiding the team on how to use Agile/Scrum practices.
Foster an open communication with two product owners regarding the status of their priorities.
Organize Stand - ups, Retrospectives, Sprint Planning Meetings, Retrospective and Demos regularly
Remove any impediments faced by the teams while making sure the teams are focusing on the right priorities.
Coordinated with various departments and ensured delivery of projects on time.
Close collaboration with multiple business partners concurrently on small and large projects.
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution.
Assisting with internal and external communication, improving transparency, and radiating information.
Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Guiding the team on how to get the most out of self-organization.

Project Manager

Confidential

Responsibilities:

Serve as a consultant to the business on all project issues.
Create organization methods and tools specific to individual projects as needed for project success.
Lead project team to ensure deadlines are met, and within budget.
Manage all activities within project team to ensure progress is sustained and project goals are fulfilled.
Effectively communicate and control project scope, schedules, assignments, and open issues
Manage project finances; monitor and control expenses and communicate variances to the business.
Proactively predict and communicate issues/risks and consult with the business.

Senior Quality Assurance Engineer

Confidential

Responsibilities:

Working collaboratively with business partners, developers, testers and product development teams to define, document and execute test plans to ensure that new applications and enhancements to existing applications conform to a specification.
Software quality assurance and testing from designing test cases and test plans, executing manual and automated testing, analyzing the results, reporting and tracking defects, and ultimately making the decision on test completion.

Business Analyst

Confidential

Responsibilities:

Organized and directed test team efforts, working collaboratively with testers, developers and other team members for testing of complex global Web-based applications.
Continually evaluated products from a customer perspective, always with an eye toward usability and user experience.
Led the deployment of automated test tools (Win Runner, QTP).
Worked closely with the development team to identify and isolate failures and provide test support for fast debug cycles and regression testing at all phases of integration.

Program Administrator-e-Business Application Support

Confidential

Responsibilities:

Provided case management, problem resolution and corporate policy interpretation for approximately 140,000 users.
Demonstrated ability to clearly analyze and solve technical problems.
Translated complex ideas and processes into technical facts and found positive solutions through use of troubleshooting, problem solving, teaming and communication skills.
Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff.
Confidential acquired the Confidential HR division in August 2002.