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Sr. Technical Program Manager Resume

Atlanta, GA

TECHNICAL SKILLS:

Data Analytics: Tableau, Power BI, Alteryx, Excel, NetSuite’s SuiteAnalytics, Salesforce reporting

Programming/Software: Python, SQL, R, Microsoft VBA, Jira, Visio, Lucidchart

EXPERIENCE:

Sr. Technical Program Manager

Confidential, Atlanta, GA

Responsibilities:

  • Led the second largest digital transformation in Confidential ’s history by replacing the enterprise financial system with NetSuite resulting in an estimated cost savings of $5M per year (delivered on time, on budget, and within scope)
  • Developed financial analytics dashboards in NetSuite’s SuiteAnalytics for the CFO, VP of finance, and Financial Controller to provide visibility into Confidential worth of assets and funds under Confidential management
  • Managed the transition of migrating Confidential ’s manual budgeting and forecasting process from excel to NetSuite’s Business Intelligence tool to increase accuracy by 7% and reduce the data gathering time from 30 days to 1 week.
  • Led a team of business intelligence developers to create financial analytics dashboards in Power BI to provide C - suite members visibility into the $300k of monthly revenue generated by new financial products offered to donors
  • Partnered with Chief Marketing Officer to develop and execute a web analytics program using Salesforce Marketing Cloud and Google Analytics to successfully measure the conversation rate of Confidential ’s offering of new financial products to donors

Business Process Manager and Sr. Technical Project Manager

Confidential, Atlanta, GA

Responsibilities:

  • Led the digital transformation of using Salesforce.com to manage and analyze metrics of all of Confidential worth of online products to meet the goal of reducing expenses
  • Managed a team of BI developers to create executive dashboards using advanced statistical techniques in SQL and Tableau to increase the accuracy of quarterly revenue forecasts by 15% and identify the effectiveness of marketing campaigns
  • Designed strategies to streamline the process of delivering analytics reports, dashboards, and all software products to business users faster and with a higher degree of customer satisfaction
  • Managed the successfully delivery of over 100 analytics reporting, sales forecasting, dashboard creating, and digital transformation projects that saved Confidential over $8M in expenses (headcount reduction and productivity increase)

Sr. Business Process Manager and Data Analytics Consultant

Confidential, Atlanta, GA

Responsibilities:

  • Developed business process strategies to implement a $150K project to create an analytics dashboard in Tableau to track the location and leasing revenue from 2.08M vending machines rented from the Confidential website
  • Created over 150 business process strategies in operations and digital solutions divisions
  • Partnered with senior financial analysts to create monthly and quarterly sales forecast reports in excel for all of Confidential Refreshments that resulted in improved accuracy of 8%

Confidential, Atlanta, GA

Management Consultant

Responsibilities:

  • Led a team of 12 management consultants to implement a business process management system for the Servicio de Administración Tributaria to support their $5M business analytics initiative

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